Medical Assistant Resume Example Salem Health

MEDICAL ASSISTANT

Summary

Dedicated and empathetic Medical assistant offering 8 years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.

Skills

HIPAA compliance
Understands medical procedures
Communicating with patient families

Medical terminology knowledge
Restocking lab supplies
Specimens collection and processing

Experience

January 2020 to Current

Salem HealthKeizer, ORMedical Assistant

April 2012 to December 2019

WVP KeizerKeizer, ORMedical Assistant

Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Organized charts, documents and supplies to maintain team efficiency.
Administered rapid tests such as strep and influenza to help clinical staff assess conditions.
Assessed, documented and monitored vital signs for more than 18 patients per day.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Processed patients payments and update accounts.
Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
Performed routine tests such as urine dip stick, vision and hearing tests.
Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy and glucose testing.
Contacted pharmacies to submit and refill patients' prescriptions.
Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
Removed strip printout from equipment to obtain permanent record of internal examination.
Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
Maintained clean and organized work area with adequate supplies and reagents.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Troubleshot malfunctioning equipment and test systems.
Maintained and calibrated lab instruments and equipment. As well as coordinated and executed proper medical waste disposal.
Participated in maintenance of safe conditions within facility and other related areas, including performing monthly safey inspections and participating in safety meetings.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies. As well as erilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Educated patients about medications, procedures and physician's instructions.
Scheduled appointments for patients via phone and in person.
Worked in collaboration with radiologists, sonographers and other healthcare team members.
Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
Batch-scanned and indexed patient charts.
Prepared prescription refill requests on behalf of physician to prevent lags.
Contributed to efficient office operations by triaging patients by severity of medical complaint.
Assisted in maintaing inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
Efficiently performed insurance pre-certification and pre-authorization for imaging and medications.
Trained patients on how to properly operate medical equipment.
Answered appointment calls.
Observed and documented patient status and reported patient complaints to case manager for resolution.
Cleaned and disinfected chairs and equipment according to facility policy.
Reviewed treatment sheets for completeness and accuracy.

January 2009 to January 2012

McDonaldSalem, ORCashier

Helped customers find specific products, answering questions and offering advice.
Learned roles of other departments to provide coverage and keep store operational.
Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.

January 2007 to January 2008

Tierra RoseSalem, ORPrep Dishwasher

Washed pots, pans and trays by hand and using industrial washing machine.
Washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
Restocked main kitchen areas with items from shelves, coolers and freezers to help food preparation staff stay focused on redidents dietary restrictions.
Completed all assigned prep work ranging from baking to measuring proper amounts of food.

Education and Training

Everest Institute
Tigard, ORCertified Medical Assistant

Resume Overview

Companies Worked For:

Salem Health
WVP Keizer
McDonald
Tierra Rose

School Attended

Everest Institute

Job Titles Held:

Medical Assistant
Cashier
Prep Dishwasher

Degrees

Certified Medical Assistant

Medical Assistant Resume Example

Resume Score: 80%

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