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Mediator Resume Example

Resume Score: 60%

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MEDIATOR
Professional Summary

Knowledgeable, caring mental health professional with Master's in Counseling and experience in conflict resolution and mediation; specialty in family mediation.

Skills
  • Function with compassion and firm belief that communication is resolution.v
  • Facilitate effective communication through active listening and interpersonal skills.


  • Strong desire to understand and assist others to reach their goal.
  • Knowledge of ways emotions impact thoughts and actions.
Certifications
  • LPC  
  • North Dakota Alternative Dispute Resolution Roster member, July 2010.
  • Experience in family/child intervention service.
  • North Dakota K-12 Guidance Counselor, September 2010.
  • Family Mediation Training (40 hours), Conflict Resolution Center, Grand Forks, ND, May 2009.
  • Recognized for Most-Skill Development Hours, CRC, Grand Forks, ND, December 2010.
Work History
July 2009-May 2012Mediator | UND CONFLICT RESOLUTION CENTER | Grand Forks, ND
  • Family Mediation Pilot Project, 41 hours: Co-mediated sessions with couples who have custody, visitation, and child-support issues along with assets to divide. Took part in sessions with court-ordered parties who were often resistant to participate. Mediation makes space for recognition and empowerment, allowing parties to make successful transitions from rigid resistance to positive and joint decision-making (Primary Mediators: Linda Hendrikson and Sarah Bernhardt Prom)Co-mediated 19 sessions.
  • Employment Mediation, 11 hours:
  • Case 1- Between a university professor and tenure committee representative, disputing rejected application for tenure; agreement was reached. (Primary Mediators: Talia Tweten and Bob Foss).
  • Case 2- Co-mediated case involving USDA employees and representatives. A compromise was reached. (Primary Mediators: Talia Tweten and Bob Foss).
  • Case 3 - Dispute over grant money between university research staff. A verbal agreement was reached. (Sole Mediator: Talia Tweten).
  • Civil Mediation, 2 hours: Co-mediated financial dispute between two roommates. Mediation led to an understanding between parties as well as financial agreement. This is the only civil case I've mediated. (Primary Mediator: Joan Hawthorn).
  • Conflict Skills Group at The Northland Rescue Mission: Co-founded and co-facilitated weekly groups at homeless shelter, Grand Forks, ND. Worked with participants for 4-week intervals on building conflict resolution skills and better understanding of physical, mental, and emotional responses during conflict, January 2011 - 2012.
  • Other Activities:

Co-facilitated University of ND Medical School Administrative Discussion (4 hours)

Served as panel member for UND Q&A gathering titled "What is Mediation?"

Coached at multiple Mediation Seminars, Training groups of new mediators.




December 2012-CurrentIntensive In-Home/Out-Patient Therapist | Village Family Service Center | Grand Forks, ND

November 2010-December 2012Substitute Teacher | GRAND FORKS PUBLIC SCHOOLS | Grand Forks, ND
  • Taught special education groups, 1-5 students, using creative ways to keep students on task while listening; facilitating ability to feel heard.
  • Substitute regularly with Day Treatment program at Valley Middle School.
  • Taught class-subjects through reading and discussion.


August 2006-March 2007Mental Health Technician | STADTER CENTER | Grand Forks, ND
  • Facilitated self-awareness and alternative coping-strategies, clarified treatment goals, and redirected ineffective behavior as team member in individual & group settings with adult and adolescent patients presenting with depression, mood/anxiety disorders, disrupted sleep/eating patterns, chemical dependency, pain management, housing and/or occupational problems, psychosis, and other personality disorders.
  • Talked distraught woman through sadness.
  • Helped her calm and see things would improve.
  • Assisted highly anxious man about finding resources for out-patient life.
  • Comforted 14-year-old refusing to attend group due to rejection by mother.
  • After listening and supporting her feelings she returned to group.


January 2011-May 2012Volunteer | NORTHLAND RESCUE MISSION | Grand Forks, ND
  • Teach/Facilitate conflict skill-development and management, to residents at local homeless shelter.
  • Utilizing informal group structure of open discussion.



October 2007-CurrentMerchant Sales Provider | AUTOMATED FINANCIAL SERVICES | Grand Forks, ND
  • Discuss business owners' needs, gain trust through education and consultative selling.
  • Maintain open client relationship, providing consistent and reliable communication.
  • Diffuse frustration when service and technical issues arise.



Education
Master of Arts: CounselingUNIVERSITY OF NORTH DAKOTA, Grand Forks, NDCounseling 3.7/4.0
Bachelor of Science: Health EducationMAYVILLE STATE UNIVERSITY, Mayville, NDPsychology
Bachelor of Science Degree: Health Education Participated in Nonviolent Communication seminar, 8 hours, May-June 2011 *Took part in Debrief and Theory Groups, *Attended conflict-oriented discussions and speakers in Grand Forks area,
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Resume Overview

Companies Worked For:

  • UND CONFLICT RESOLUTION CENTER
  • Village Family Service Center
  • GRAND FORKS PUBLIC SCHOOLS
  • STADTER CENTER
  • NORTHLAND RESCUE MISSION
  • AUTOMATED FINANCIAL SERVICES

School Attended

  • UNIVERSITY OF NORTH DAKOTA
  • MAYVILLE STATE UNIVERSITY

Job Titles Held:

  • Mediator
  • Intensive In-Home/Out-Patient Therapist
  • Substitute Teacher
  • Mental Health Technician
  • Volunteer
  • Merchant Sales Provider

Degrees

  • Master of Arts : Counseling
    Bachelor of Science : Health Education
    Bachelor of Science Degree :

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