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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
To obtain a co-op or career opportunity in efforts to gain valuable and real-life experience in the field of Engineering and/or Management, to succeed in an environment of growth and excellence and to earn a career to provide me satisfaction and self-development and help myself to achieve innovation goals. Management with demonstrated track record of success in revenue improvement and cost control. Forward-thinking and resourceful with exceptional program management and team building strengths. Supervised and focused on maximizing productivity and increasing customer base. Believes exceptional customer service is essential to business success. Supervisor driven to apply a strong work ethic and motivational skills to achieve store goals, and increase leadership skills as well as employee and customer satisfaction.
Core Qualifications
Microsoft office (Word, Excel, PowerPoint), MS Windows 95/98/ME/NT/XP, MS Office 2000/XP/2003, Internet (Internet Explorer, Mozilla Firefox, google chrome), Adobe Acrobat 8.0. Programming Skills: CS Photoshop - Solid works for engineering drawings.Excellent writing and reading skills.
Experience
MATH TUTOR, 07/2015 to Current
Diamond Ranch AcademySaint George, UT,
  • Managed to help a class of undergraduate students to understand the subject from an introduction of the basic concepts of functions to more advanced functions.
  • Assisted in developing student-led after-school tutoring program to teach under-privileged students.
  • Maintained up-to-date knowledge of product and service changes.
  • Responsible for meeting sales goals and delivering the customer experience from time of sale to installation Updated customer orders from start to finish in an accurate and timely manner.
  • Partners with other employees to ensure customers' needs.
  • Follow up with customers, designers, vendors and contractors to confirm delivery.
  • Handling day-to-day cash functions.
SHIFT LEAD / SUPERVISOR, 04/2014 to Current
, ,
  • WALGREENS - 13231 VICTORY BLVD VAN NUYS, CA 91401.
, 04/2011 to 12/2011
Graphic Packaging Holding CoUrbandale, IA,
  • Professional in problem solving and the ability to brainstorm and find organized solutions.
  • Investigated and resolved customer inquiries and complaints in an empathetic manner.
  • Cross-trained and backed up other customer service managers.
  • Adhered to all confidentiality requirements at all times.
  • Strong leader of customer support staff.
  • Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
  • Strong leader of customer support staff.
  • Trained staff on operating procedures and company services.
  • Maintained up-to-date knowledge of product and service changes.
  • Managed work flow to exceed quality service goals.
  • as undergraduate internship - project study on aircraft's glass, prepare and solve any technical issue due to a hardware and system failure.
Assistant manager, 01/2008 to 01/2013
Bickford Senior Living, ,
Education
High School Diploma: , Expected in 2008
WILLIAM L.DICKINSON HIGH SCHOOL - , NJ
GPA:
Undergraduate: Mechanical EngineeringNEW, Expected in
JERSEY INSTITUTE OF TECHNOLOGY - Newark, NJ
GPA:
Mechanical EngineeringNEW
Bachelor of Science: , Expected in
Mechanical EngineeringCalifornia State University - Northridge, CA
GPA:
Professional Affiliations
Interests
Volunteer on a regular basis with Coptic Community Services, (California non-profit organization.) Visit hospitals and nursing homes as well as help at soup kitchens on The holidays of Thanksgiving and Christmas. Visits children and elders in hospitals. Donated clothing and food to the needy. Volunteer on a regular basis with St. Mary and St. Athanasius Coptic Orthodox Church as a deacon and a soon to be servant. Perform tasks at the church. Organizing fundraising events, religious retreats, and activities for the youth. Professional Affiliations Coptic Society (Member)
Languages
Fluent in Arabic - very quiet idea understanding and speaking Spanish.
Skills
Adobe Acrobat 8.0, Photoshop, Arabic, basic, CA, hardware, customer service, customer support, delivery, Internet Explorer, Excel, Microsoft office, MS Office 2000, PowerPoint, MS Windows 95, 98, NT, Word, network, problem solving, Programming, speaking, quality, reading, sales, Solid works, Spanish, troubleshooting, tutoring, website
Additional Information
  • Interests Volunteer on a regular basis with Coptic Community Services, (California non-profit organization.) Visit hospitals and nursing homes as well as help at soup kitchens on The holidays of Thanksgiving and Christmas. Visits children and elders in hospitals. Donated clothing and food to the needy. Volunteer on a regular basis with St. Mary and St. Athanasius Coptic Orthodox Church as a deacon and a soon to be servant. Perform tasks at the church. Organizing fundraising events, religious retreats, and activities for the youth. Professional Affiliations Coptic Society (Member)
  • Additional Information *Honors & Awards & licenses * Dean's List. *Volunteer experience Computer troubleshooter. Installing hardware and software, troubleshooting computer errors, network and creating website. Volunteer on a regular basis with Coptic Community Services, (California non-profit organization.) Visit hospitals and nursing homes as well as help at soup kitchens on The holidays of Thanksgiving and Christmas. Visits children and elders in hospitals. Donated clothing and food to the needy. Volunteer on a regular basis with St. Mary and St.Athanasius Coptic Orthodox Church as a deacon and a soon to be servant. Perform tasks at the church. Organizing fundraising events, religious retreats, and activities for the youth. ProfessionalAffiliations Coptic Society (Member), Coptic Orthodox Fellowshi

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Resume Overview

School Attended
  • WILLIAM L.DICKINSON HIGH SCHOOL
  • JERSEY INSTITUTE OF TECHNOLOGY
  • Mechanical EngineeringCalifornia State University
Job Titles Held:
  • MATH TUTOR
  • SHIFT LEAD / SUPERVISOR
  • Assistant manager
Degrees
  • High School Diploma
  • Undergraduate
  • Bachelor of Science