Hard worker who is always motivated and has excellent communication skills. With
one and a half years of experience - is dedicated to giving great customer service.
Skilled in leading by example with positive work ethic and problem solving when
MS Office, Excel,
09/2017 - 11/2017
Mc Kesson Corporation － Aurora, COMaterial HandlerManaged warehouse staff to ensure top level productivity and shipment accuracy. Received and assembled new equipment according to manufacturer instructions. Monitored production deadlines and inventory allocation. Operated equipment with focus on safety and efficiency. Organized warehouse inventory in an effective and efficient manner. Packed merchandise into boxes and containers to prepare for safe shipment. Demonstrated knowledge of industry best practices and company protocols. Interpreted prints, drawings and sketches. Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies. Performed and submitted first piece for inspection.
11/2016 - Current
Ross － Brighton, COStock Team Member Described merchandise and explain operation of merchandise to customers. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices. Recommended merchandise based on customer needs. Replenished floor stock and processed shipments to ensure product availability for customers. Met and surpassed productivity targets and quality standards. Handled merchandise in accordance with product handling standards. Loaded and unloaded merchandise.
11/2012 - 07/2016
McDonald's － Commerce City, COShift Manager
Managed crew consisted of 32; up to 16 each shift.
Served as mentor to junior team
Collaborated with advertising and promotion managers to promote
products and services.
Took necessary steps to meet customer needs and effectively
resolve food or service issues.
Promptly reported complaints to a member of the
Communicated clearly and positively with co-workers and
Resolved guest complaints promptly and professionally.
well with teammates and openly invited coaching from the management team.
Took initiative to find extra tasks when scheduled duties were completed.
05/2012 - 08/2012
Aries Beauty Salon － Thornton, COReceptionist
Generated monthly and annual sales reports.
Resolved customer complaints by
exchanging merchandise, refunding money and adjusting bills.
knowledge with customers while making personal recommendations.
friendly and professional customer interactions.
Education and Training
Eagle Ridge Academy － Brighton, CO, United StatesHigh School Diploma
Bilingual in English and Spanish
Trustworthy, Teamwork, Cash handling, Bilingual, Excellent communication, Client-Oriented, MS Office proficient, Quick learner, Professional, Friendly, Active Listener, Great Organizational Skills, Multitask, Detail-oriented