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Master of Social Work Advanced Clinical Intern Resume Example

Resume Score: 80%

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MASTER OF SOCIAL WORK ADVANCED CLINICAL INTERN
Professional Summary

Motivated Master of Social Worker in Advanced Clinical Concentration with comprehensive knowledge of social issues and systems affecting marginalized communities. Passionate about developing and facilitating processes to support individuals, families, groups, communities, and organizations in need. Collaborative and analytical with proven ability to build strategic partnerships, advocate for clients, and advance change for organizational communities in need.

Skills
  • Knowledge of medical and psychiatric terminology
  • Medicare and Medicaid applications
  • Psychosocial assessments
  • Problem resolution
  • Relationship development
  • Crisis Intervention
  • Accuracy and efficiency in documentation
  • Coordinating care
  • Client advocacy
  • Presenting cases
  • Evidence-based practices
  • SMART goals
  • Obtaining authorizations
  • Treatment planning
  • Psychotherapy experience (Intern)
  • Regulatory compliance (HIPAA)
  • Updating monthly plans
  • Knowledge of Case Management processes
Work History
Master of Social Work Advanced Clinical Intern, 03/2019 to Current
Oasis Clinical Care Management – Charlotte, NC
  • Adherence to theNational Association of Social Workers Code of Ethics.
  • Interviews patient/patient's social support system to complete initiate psychosocial evaluation.
  • Intervenes in crises, appropriately and effectively applying crisis intervention theory' and skills
  • Provided social work services to adolescents, young and older adults, including psychosocial assessments, individual and family therapy, case management, discharge planning, and referrals.
  • Work collaboratively with numerous patients and the patient's social support system to establish and implement a care plan with a multidisciplinary team that meets the patient's identified psychosocial needs.
  • Obtained and supplied information to coordinating agencies to provide the best possible guidance to clients.
  • Counseled individuals and families regarding mental health, substance abuse, physical abuse, and rehabilitation issues.
  • Assessed the cognitive abilities and physical and emotional needs of clients to determine appropriate interventions.
  • Prepared a variety of different written communications, reports, and documents to ensure smooth operations.
  • Maintained energy and enthusiasm in a fast-paced environment.
  • Exceeded goals through effective task prioritization and a great work ethic.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Participates in multidisciplinary care planning meetings.
  • Provides information, education to patients, and their social support on community resources and options for post-hospital care appropriate to the patients' age served, in collaboration with the Clinical Care Management team. Make referrals to community agencies as needed.
  • Develops and maintains accurate case records of each referred patient. Documents in the medical record according to agency and governmental standards.
Discharge Facilitator (Case Management), 07/2016 to 12/2020
Presbyterian Novant Health Medical Center – Charlotte, NC
  • Helped case managers to connect the necessary home health needs of physical therapy, occupational therapy, speech therapy, registered nursing, and home health aide to the patients. To support a safe plan of discharge.
  • Identified and located needed resources for patients, including short-term rehabilitation and long-term nursing care within skilled nursing facilities.
  • Communicated with North Carolina State Evaluators to achieve PASRR Level II clearance for specialized behavioral and mentally conditioned patients to transfer adequately to skilled nursing facilities.
  • Communicated with the Department of Health and Human Services to receive housing resources ID Number (RSVP) for Medicaid patients to transfer to an assisted living facility.
  • Communicated with the Veterans Administration Department to coordinate a continuous care plan for home health needs and medical equipment.
  • Coordinated referrals and direct support for patients discharging home or to skilled, acute, and assisted facilities.
  • Worked with hospitalized patients who are culturally diverse to understand needs and provide in-home and out-patient facility care service.
  • Handled between 30 to 40+ patients on a weekend day, facilitating a safe discharge plan involving home health services.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • 7 years of knowledge of the Epic System application
  • Worked with different disciplines to provide cohesive care to patients.
  • Took an active role in patient and support person discharge planning on the team, detailing home health instructions and responding appropriately and effectively to questions and concerns.
  • Educated patients and loved ones about different home health necessary services and communicated any barriers to receiving the home health services to reduce unnecessary questionable burdens about the referral.
  • Helped patients and veterans receive appropriate, high-quality care with reasonable results.
  • Adhered to established rules, ethical standards, and professional conduct codes conducive to a positive, remarkable atmosphere.
  • Developed positive relationships with patients, family members, physicians, registered nurses, and case managers to foster communication and encourage personal and professional growth.
  • Increased referral stability by providing excellent service and building meaningful relationships with patients, caregivers, and agency liaisons.
  • Managed and streamlined referral queues by efficiently prioritizing patients and clearing insurance authorization obstacles.
  • Collaborated with external agencies to meet the transitional needs of the patients.
  • Team members of support services fostered strong communication among supervisors, managers, case managers, hospital staff, and patients.
  • Displayed a consistent, positive attitude towards patients, peers, and other personnel, even during high-stress situations.
  • Built relationships with patients and families through active listening with the empathetic skill to provide excellent service.
  • Executed Navi Health insurance authorizations for United Health Care, Blue Cross Blue Shield, and Humana Medicare for skilled nursing facility placement.
Medical Secretary (Cardiovascular) Unit , 10/2012 to 07/2016
Presbyterian Novant Health Medical Center – Charlotte, NC
  • Enhanced nursing unit efficiency by handling many face-to-face interactions with patients, families, physicians, registered nurses, and hospital staff per day.
  • Successfully scheduled patient appointments and placed notification for reminder call to physicians to deliver an exceptional patient experience.
  • Maintained current and accurate medical charts for 2 years until the Epic system was implemented.
  • Organized paperwork such as charts and reports for physician and registered nursing needs.
  • Facilitated organized medical record retrieval and access by maintaining a daily filing system for both in-house and discharged residents.
  • Contacted and collaborated with hospitals to confirm patients' medical histories and prevent inaccurate diagnoses and treatments by retrieving authorized clinical documentation.
  • Answered phone calls and messages for physicians, patients, and unit staff at the community hospital medical facility, scheduling appointments, and handling patient inquiries.
  • Maintained nursing unit supplies inventory by checking stock and ordering new supplies as needed in the Ariba system.
  • Accurately documented medical dictation to record patient care records.
  • Maintained security and privacy of records to protect patients and providers.
  • Transcribed physician orders accurately to request lab work, Stress tests, modification to nutrition, and ambulatory evaluations.
  • Treated patients, family members, visitors, peers, staff, and providers pleasantly.
  • Applied medical terminology related to provider-specific treatments and techniques.
  • Demonstrated outstanding communication skills in dealing with physicians.
  • Verified signatures and checked medical charts for accuracy and completion.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Demonstrated excellent skills to understand diverse accents and dialects.
  • Worked cohesively with physicians and other clinical staff to complete transferring and the discharging of patients.
Residential Counselor, 02/2008 to 04/2012
New Beginnings Group Home – Charlotte , NC
  • Applied array of different methodologies to assist youth with therapy.
  • Facilitated smooth discharge by encouraging and reassuring youth throughout transitions.
  • Administered and monitored psychiatric medications and recommended clinical interventions when needed.
  • Mediated conflicts within families to clarify and resolve underlying issues.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve level of functioning.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Coached youth on useful life and personal care skills.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Developed rapport to create safe and trusting environment for care.
  • Performed several administrative duties, including room transfers, incident reports and maintenance requests.
  • Assisted residents with daily hygiene, including dental and mouth care, bath functions and hair care.
  • Attended, participated and contributed to monthly staff meetings addressing resident needs.
  • Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
  • Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services and providing emotional support.
  • Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
  • Mediated and provided professional conflict resolution in timely fashion.
  • Maintained clean, safe and well-organized patient environment.
  • Assisted residents in preparing for activity and social programs.
  • Supervised daily activities and provided assistance when needed.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Cared for residents by assisting in changing bed linens, washing and ironing laundry, cleaning and personal hygiene.
Education
Master of Science: Advanced Clinical Social Work, Expected in 02/2021
Walden University - Minneapolis, MN
  • Graduated with 3.93 GPA
  • Member of Alpha PHI Society
  • Coursework in Clinical Practice of Psychopathology
Bachelor of Science: Applied Social Sciences, 07/2017
Colorado State University (Global Campus) - Englewood, CO
  • Graduated with 3.8 GPA
  • Coursework in Psychology
Associate of Arts: General Education , 06/2014
Gaston College - Dallas, NC
  • Graduated with 3.65 GPA
  • Awarded High Honor Roll
  • Major in pre-nursing studies
  • Coursework in General Education
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Resume Overview

Companies Worked For:

  • Oasis Clinical Care Management
  • Presbyterian Novant Health Medical Center
  • New Beginnings Group Home

School Attended

  • Walden University
  • Colorado State University (Global Campus)
  • Gaston College

Job Titles Held:

  • Master of Social Work Advanced Clinical Intern
  • Discharge Facilitator (Case Management)
  • Medical Secretary (Cardiovascular) Unit
  • Residential Counselor

Degrees

  • Master of Science : Advanced Clinical Social Work , Expected in 02/2021
    Bachelor of Science : Applied Social Sciences , 07/2017
    Associate of Arts : General Education , 06/2014

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