Driven automotive post-sales Operations Director successful at implementing strategic approaches to drive profitability, sales, and service success. Recognized for performance excellence in operations, and customer care. Strong ability to drive profits, control costs, and achieve continuous process improvement. Successful at motivating, training and developing team members to drive profitability to maximize efficiency and balance with operational requirements.
AfterSales Technical Support Manager | Jan. 2009 - 2019
Italian Army Military Police, Campana, Italy
Private, Campana Carabinieri Regiment Sept. 1998 - Nov. 1999
Bosch Training: Programming ETAs | Engine Systems Software
MS Office Suite: Advanced Outlook, Excel, and Word | Weebly | Chrome OS | AutoCAD
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