Highly motivated professional having extensive involvement in all levels of special event planning and execution. Ability to recruit, hire and train talented staff. Proven ability to manage multiple projects while meeting challenging deadlines. Strong public speaking, teaching and facilitating skills for diverse student, professional and general audiences. Expert communicator with 10+ years of experience dedicated to community development and event promotion. Strong strategic planning and annual budget preparation skills. Various years experience in developing, implementing and evaluating training programs and managing volunteer programs and establishing key community relations. Bilingual Spanish.
01/2014 to Current
Marketing and Community Relations DirectorAna G. Mendez University System － Dallas, TX
01/2013 to 01/2014
Marketing and Community Relations DirectorNorth Texas Auto and Transmission － Carrollton, TX
General responsibilities listed below under same company.
Was offered a high competitive pay to assist in the opening of company from grass roots in 2010.
Established an operations process and proven record of company's strong business sales growth.
Upon completion of 2 years with the company I desired to return to my non-profit career and continue in making a difference in the lives of others.
Within 1 year of my departure from North Texas Auto, the company suffered loss in sales due to poor management.
I was offered to return to help re-establish the company.
01/2012 to 01/2013
District ExecutiveBoy Scouts of America Circle Ten Council － Dallas, TX
Overall management of 15 Dallas ISD area Career Exploring Posts for youth 12-17 Identified, selected, recruited and trained qualified volunteer adult leaders for Exploring Posts Met and exceeded all yearly strategic youth membership goal Provide support for philanthropic partnerships Developed and managed special events throughout the year to support membership Established relationships with local high school principals and local community organizations and local businesses Met re-charter goals for all Exploring Posts Maintained trainings records for all adult volunteers and managed training programs.
01/2010 to 01/2012
Operations ManagerNorth Texas Auto and Transmission － Carrollton, TX
Overall operations and management of auto repair shop, managing a high quality level of service through contracts with local dealerships, commercial and retail accounts Developed and managed fiscal operating budget Identified, selected, supervised and hired qualified staff and facilitated training programs Established and maintained new and existing customer base Managed company finances and compliance policies Developed and implemented company's strategic sales growth plan Planned and implemented special events for customer and employee appreciation and promotional purposes.
01/2009 to 01/2010
National Associate DirectorWindhaven Parkway Mother's Against Drunk Driving National Office － Lewisville Irving, Texas TX
Overall operations and management of 16 volunteer and program states throughout the US Identified, selected and hired talented and diverse staff and volunteers needed to effectively meet goals of assigned regional, state and local affiliate offices Developed strategic capacity building plans to enable future growth for each state Designed, developed, implemented and coordinated orientation and training programs for volunteers and staff Developed and managed fiscal operating budgets for each state affiliates Assisted with researching and writing grants, ensure that goals and objectives are met Established and maintained community and business partnerships in various areas of the field Worked closely with other field directors to ensure consistency and quality of deliverables Traveled extensively to each state to perform supervisory visits, manage travel calendar to conform to National office meetings and conferences.
01/2006 to 01/2010
Learning Center DirectorFoundation Communities-Peter's Colony Learning Center － Carrollton, TX
Overall daily operation/management of Learning Center and coordination of various types of resident programming, special events and established community/business partnerships Developed, implemented, managed and assessed afterschool and summer camp programs Developed, implemented and coordinated orientation and training for staff and volunteers Interviewed, hired, trained and supervised talented staff and volunteers Facilitated presentations in English/Spanish Provided philanthropic partnership support Developed and managed educational and recreational programs for children, teens, adults and seniors and provide case management for residents Responded to and handled emergency situations and sensitive issues with residents.
01/2001 to 01/2006
Family Resource Center Coordinator/Community Services SpecialistCity of Aliso Viejo Overall daily operation/management of Community Services Recreation Center － Aliso Viejo, CA
Planned and executed successful city-wide community events Program Development, Evaluation and Implementation (including training programs) Interacted with Mayor/City Council/Department Heads/School Principals/Community Volunteer Management/Recruitment/Training Directed after-school programs and youth/adult education programs throughout City Responsible for recruitment and sustainability of collaborative partner agencies Supervised and trained Youth Program Leaders and office staff Public speaking/presented to community groups, business partners, parents, local churches, schools and parents.
Liberal StudiesSanta Ana Community College － Santa Ana, CALiberal Studies
Bachelor of Science Degree: Human ServicesUniversity of Phoenix － Phoenix, AZHuman Services
Special Training/ Professional Development Certified Healthy Families Trainer - California State Certified Domestic Violence Trainer - California READ/OC Certified Literacy Tutor Training California School Age Consortium (CalSac) Trainer Institute Child and Adult CPR/First AID/AED Certification Attended numerous Human Services conferences/trainings
2012 Professional Leadership Development - Boy Scouts of America
Leader -Young Women's Church Program Leader -Children's Primary Church Program SOKA University of America Adult ESL Instructor READ/OC Adult ESL Literacy Tutor Leader - Young Women's Church Group Boy Scouts of America (Cub Scouts) Boy Scouts of America Boy Scouts of America (Webelo's Den Leader) Church Youth Program Special Event/Roadshow Coordinator Youth Program Teacher - Sunday School Children's Primary Church Program Counselor Boy Scouts of America - Troop Committee Chair
Volunteer Service Leader -Young Women's Church Program Leader -Children's Primary Church Program SOKA University of America Adult ESL Instructor READ/OC Adult ESL Literacy Tutor Leader - Young Women's Church Group Boy Scouts of America (Cub Scouts) Boy Scouts of America Boy Scouts of America (Webelo's Den Leader) Church Youth Program Special Event/Roadshow Coordinator Youth Program Teacher - Sunday School Children's Primary Church Program Counselor Boy Scouts of America - Troop Committee Chair
auto repair, budgets, budget, case management, competitive, conferences, contracts, Council, CPR, English, special events, First AID, grants, Leadership Development, managing, meetings, office, policies, presentations, profit, Program Development, programming, Public speaking, quality, READ, Recruitment, researching, retail, sales, Spanish, strategic, supervisory, Trainer, training programs
Windhaven Parkway Mother's Against Drunk Driving National Office
Foundation Communities-Peter's Colony Learning Center
City of Aliso Viejo Overall daily operation/management of Community Services Recreation Center
Santa Ana Community College
University of Phoenix
Job Titles Held:
Marketing and Community Relations Director
National Associate Director
Learning Center Director
Family Resource Center Coordinator/Community Services Specialist
Liberal Studies Bachelor of Science Degree : Human Services Special Training/ Professional Development Certified Healthy Families Trainer - California State Certified Domestic Violence Trainer - California READ/OC Certified Literacy Tutor Training California School Age Consortium (CalSac) Trainer Institute Child and Adult CPR/First AID/AED Certification
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