Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Diligent Paralegal with background in personal injury claims. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Dedicated client advocate with desire to keep client(s) informed and involved. Charming personality coupled with over ten years in the personal injury field. Manages highly confidential information with professionalism and integrity. Successful managing complex scheduling, office administration and special projects.
Skills
Documentation abilities
Team building
Business operations
Team management
Operational improvement
Customer service
Initial Injury Intake
Account management
Relationship development
Organization
Supervision
Process improvement
Problem resolution
Strong communication and interpersonal skills.
Work History
to
Managing ParalegalLegalzoom – Denver, AK,
Improved office operations by automating client correspondence, record tracking and data communications.
Supported staff development and goal attainment by focusing on skill development and job satisfaction.
Monitored employee performance and developed improvement plans.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Recorded expenses and maintained accounting records in [Software].
Mentored office employees on proper administrative procedures and how to use programs such as [Software], keeping operations consistent and efficient for maximum performance.
Recruited, hired, trained and supervised staff of [Number] and implemented mentoring program that offered positive employee engagement.
Transferred and directed phone calls, guests and mail to correct staff members.
Oversaw team of [Number] administrative staff providing exceptional support to team of [Number] [Industry] professionals.
Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
Answered [Number] client calls per [Timeframe] to respond to inquiries, using open-ended questioning skills to attain applicable information.
Adhered to privacy laws to avert possible information breaches and protect client data.
Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
Conferred with clients and other involved parties to gather and track case information.
Managed day-to-day legal activities such as subpoena services for [Type] office with [Number] attorneys.
Cooperated with legal teams to create performance documents for curative action planning.
Researched state statutes, decisions, legal articles, codes and documents.
Supervised appointment scheduling for [Number] attorneys and made adjustments and changes through [Software] application.
Developed and managed up to [Number] [Type] cases over [Timeframe].
Assisted with client interviews using [Skill] and [Skill] and took meticulous notes for inclusion in reports.
Drafted correspondence and [Type] documentation and disseminated materials to appropriate parties.
Investigated causes and resolutions to [Type] and [Type] cases, reviewing damages, losses and settlement formalities.
10/2019 to Current
ParalegalEarth Fare, Inc – Kalamazoo, MI,
Researched innovative methods of adding value to key client relationships by providing timely material to facilitate frequent interactions with clients.
Communicated with outside vendors on behalf of attorneys and legal departments.
Surpassed specific company objectives by cooperating with staff to implement project initiatives.
Adhered to privacy laws to avert possible information breaches and protect client data.
Conferred with clients and other involved parties to gather and track case information.
Aided [Number] legal crews by researching records and documents for case details.
Answered [Number] client calls per [Timeframe] to respond to inquiries, using open-ended questioning skills to attain applicable information.
Managed day-to-day legal activities such as subpoena services for [Type] office with [Number] attorneys.
Supervised appointment scheduling for [Number] attorneys and made adjustments and changes through [Software] application.
09/2017 to 10/2019
ParalegalEarth Fare, Inc – Greenville, NC,
Eliminated workflow downtime [Number]% by restructuring and maintaining client billing and case records.
Developed polished legal documents, including motions and briefs, to support litigation processes and court proceedings.
Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
Adhered to privacy laws to avert possible information breaches and protect client data.
Conferred with clients and other involved parties to gather and track case information.
Aided [Number] legal crews by researching records and documents for case details.
Accurately handled data entry for [Number] clients into company-based software.
Researched innovative methods of adding value to key client relationships by providing timely material to facilitate frequent interactions with clients.
Answered [Number] client calls per [Timeframe] to respond to inquiries, using open-ended questioning skills to attain applicable information.
Cooperated with legal teams to create performance documents for curative action planning.
Assisted with client interviews using [Skill] and [Skill] and took meticulous notes for inclusion in reports.
Supervised appointment scheduling for [Number] attorneys and made adjustments and changes through [Software] application.
Education
Expected in 1994
Associate of Science: Paralegal Phillips Junior College - Las Vegas, Nv, GPA:
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