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Managing Assistant Director Resume Example

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MANAGING ASSISTANT DIRECTOR
Professional Summary
  • QUALIFICATION Experienced working in the Higher Education industry. Skilled in Recruiting, Research, Event Planning, Programming, Relationship Building and Customer Service. 11/18/2019-Present Managing Assistant Director III, Kean University Department of Public Safety/Police-Union, NJ
  • Administers and interprets applicable principles, federal and state laws and regulations in the course of official duties.
  • Assists in the planning and management of the Department by developing and recommending goals, policies and procedures which comply with university policies and goals.
  • Manages the operation of Parking Services and administers the university's parking program to ensure safe, efficient and economical operations.
  • Coordinates the use of all parking facilities on campus with policy guidance from the Director and Associate Director and develops parking requirements and guidelines to support the University's parking objectives.
  • Responsible for the control of and general improvements to campus parking, including researching parking laws, guidelines and regulations that directly impact the University's compliance.
  • Manages shift scheduling and time and attendance for public safety and law enforcement personnel, including the approval of requests for time off.
  • Provide guidance and counsel to staff and students; identifies problem areas and recommends suggestions for improvement.
  • Consults with the Director and Associate Director to resolve problems or policy concerns evolving from within the units.
  • Establish and maintain communication and cooperative working relationships with Kean administrators, faculty, staff, students and student organizations, government and private agencies and the public in order to accomplish the objectives of the Department.
  • Serve on standing and ad hoc committees as required.
  • Attend and participate in meetings and events related to University strategic planning; represent and act for the Director or Associate Director as directed.
  • Prepare reports on Department activities; compiles, summarize and analyze statistical data and develop recommendations.
  • Maintain integrity and appropriate confidentiality in all work operations. Advise and counsel faculty, staff, students and visitors when emergent problems occur.
  • Prepare correspondence in the course of official duties. Direct the maintenance of essential records and files.
  • Supervise the department's fleet assets, electronic equipment, and dispatch operations equipment. 04/15/2019-11/15/2019 Program Assistant, Kean University Department of Public Safety/Police-Union, NJ
  • Provide direct support to the Director and Assistant Director of Public Safety/Police with the operation of the department.
  • Manage the recruiting, onboarding, training and commissioning of new security and police recruits
  • Coordinate the registration process for major campus events
  • Responsible for logging/tracking all event registrations, evaluating registrations for errors, processing all invoices, and following up with all registrants as warranted (including: Assess constituent needs and explain services, processes, procedures and guidelines
  • Process department requisition requests using Datatel Colleague
  • Update and manage the Clery Report 05/2018-05/2019 Admissions Counselor, Passaic County Community College-Paterson, NJ
  • Administers all aspects of the college search and admissions process with prospective students
  • Recruit high school and transfer students to PCCC; initiate contact with students, parents, counselors, teachers and communicate specifics about the academic programs offered by PCCC
  • Explain the admissions and financial aid processes to prospective students.
  • Explain the admissions and financial aid processes to prospective students. 9/03/2017-05/01/2018 Special Education Paraprofessional, Nutley Board of Education-Nutley, NJ
  • Assist students with academic instruction using Applied Behavioral Analysis Therapy 07/2017-09/01/2017 Admissions Counselor Intern, Passaic County Community College-Paterson, NJ
  • Processed new and readmitted applications
  • Confirmed prerequisites prior to approving registration for visiting students.
  • Presented presentations to prospective students regarding the enrollment process and academic offerings 11/2015-09/2016 Special Education Paraprofessional, Source4Teachers/Mission One. NJ
  • Provided instructional reinforcement under the direction of the classroom teacher for individual students and/or small groups of students including ABA therapy and data collection procedures
  • Assisted classroom teacher with classroom management and general supervision of the class, following teachers' established routines and procedures 04/2006-07/2014 Account Manager, ADP East National Service Center - Parsippany, NJ
  • Served as primary point of contact on key major accounts for clients with 100+ employees on their payroll
  • Conducted on-site client visits to enhance the business relationships by providing product demonstrations and seminars
  • Collaborated with personnel on pay data file maintenance, data integrity, exception processing, account difference reconciliation, wire transfers, external audits, and year-end tax reporting
  • Served as secretary on ADP's National Account Services local regional Diversity Council

Multi-talented Higher Education Professional consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Skills
  • Managing programs
  • Managing process efficiency
  • Managing revenue projections
  • Managing products
  • Managing databases
  • Managing projects
  • Higher education practices knowledge
  • Higher education recruiting
  • Educational leadership
  • Educational research
  • Educational programming planning
  • Education administration
  • Career and technical education
  • Understanding of special education
  • Educational staff supervision
  • Higher education
Work History
Managing Assistant Director , 11/2019 to Current
Henry County, Georgia – Mcdonough , GA
Program Assistant, 04/2019 to 11/2019
Columbus College Of Art And Design – Columbus , OH

Delivered top-notch administrative support to office staff, promoting excellence in office operations.

  • Coordinated daily tasks including recruitment, office upkeep, and inventory maintenance.
  • Filed records with a precise approach to optimize data security and ease of use by the director and associate director.
  • Gathered information and entered details into computer tracking spreadsheets, documents, and databases.
  • Recorded expenses and maintain accounting records in Ellucian.
  • Maintained budgets and estimates and documented expenditures to mitigate financial disparities and aid senior leadership.
  • Conducted thorough research using diverse resources to assist senior staff with routine and special project tasks.
  • Prepared clearly written and formatted documents and reports.
  • Oversaw student workers including educating each staff member on program procedures and operational structures.
Admissions Counselor, 09/2018 to 05/2019
Passaic County Community College – City , STATE
  • Reached out to customers frequently to check on satisfaction, inquire about needs and propose new offerings.
  • Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
  • Efficiently resolved sales, service and account issues to maximize customer satisfaction.
  • Created representative and customer sales reports and recommended initiatives for marketing and promotional programs.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Complied with policies and quality standards to maintain consistency in the quality of services.
  • Managed book of business worth 1 million across a range between 1-5 accounts.
  • Established agreements for expansions of licenses and payroll processing product replacements.
  • Visited customer locations to determine needs and provide training.
Education
Master of Arts: Higher Education AdministrationWilliam Paterson University - City, State
Bachelor of Science: Exercise ScienceWilliam Paterson University - City, State
Associate of Science: Exercise SciencePassaic County Community College - City, State
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Resume Overview

School Attended

  • William Paterson University
  • Passaic County Community College

Job Titles Held:

  • Managing Assistant Director
  • Program Assistant
  • Admissions Counselor

Degrees

  • Master of Arts : Higher Education Administration
    Bachelor of Science : Exercise Science
    Associate of Science : Exercise Science

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