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Manager Resume Example

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MANAGER
Professional Summary

Proficient and caring Nursing team member offering over 15 years of patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Experience dementia, Alzheimer's, quadriplegic, diabetes, Cath care

Skills
  • Staff Management
  • Verbal and written communication
  • Negotiation
  • Compassion
  • Good listening skills
  • Care plan assessment
  • Progress documentation
  • First Aid and Safety
  • Clinical Quality Program Standards
  • Behavioral Management
  • Patient Care
  • Administering Medication
  • State Regulations Knowledge
  • Cleaning
  • Meal Preparation
  • Home Health Care
  • Allergy Management
  • Bathing
  • Patient Bathing
  • Organization and Time management
  • Responsible
  • Multitasking abilities
  • Supervision
  • Adaptability
Work History
Manager, 09/2018 to Current
Company Name – City, State
  • *Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain cost controls and maximize business efficiency.
  • *Expanded cross-functional organizational capacity by collaborating across departments functions and common goals.
  • *Maximized performance by monitoring daily activities and mentoring team of 10-15 associates.
  • *Conducted monthly inventories of raw materials and components on work floor.
  • *Applied customer feedback to develop process improvements and support long-term business needs.
  • *Prepared and recommended long-range plans for development of the shop.
  • *Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • *Developed and maintained. Long term relationships with customers and suppliers through continual communication and Action.
  • *Onboarded new employees, including training, mentoring and new hire documentation.
  • *Perform annual reviews of said employees
  • *Delivered feedback to decision-makers regarding employee performance and training needs.
  • *Propelled and encouraged continuous improvements and strategically capitalized on current market trends.
  • *Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • *Cross-trained existing employees to maximize team agility and performance.
  • Adjusted job assignments and schedules (as needed) to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • *Recorded inventory sales into organization's weekly income report.
  • *Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • *Evaluated employees' strengths and assigned tasks based upon experience and training.
  • *Created 'fundraisers' in order to promote buisness as well as give back a donation our local community.
Bakery Associate, 02/2019 to 07/2019
Company Name – City, State
  • *Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
  • *Mixed dough, scaled breads and cakes, fried doughnuts and performed all baking duties.
  • *Monitored counter and display inventory, replacing stock and requesting new product from kitchen to keep areas well-stocked for maximum sales.
  • *Wrapped, boxed and weighed bakery department products.
  • *Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • *Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
  • *Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
  • *Assisted bakers with procuring necessary ingredients from inventory area during high-volume periods with demanding order levels.
  • *Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
  • *Offered immediate assistance and menu advice to guests, documented orders and conveyed special requests to baker and assistants.
  • *Created inviting environment for customers by maintaining store organization and cleanliness.
  • *Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • *Provided exceptional services and pleasant shopping experiences to retail customers.
  • *Assisted customers by answering questions and fulfilling requests.
  • *Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • *Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
  • *Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • *Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions.
  • *Prioritized helping customers over completing other routine tasks in store.
  • *Listened to customer needs and desires to identify and recommend optimal products.
  • *Assisted customers with locating and choosing merchandise in any store department.
  • *Checked prices for customers and processed items sold by scanning barcodes.
  • *Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • *Monitored customers for signs of security concerns and escalated issues to management.
  • Discussed custom made bakery items with customers, outlined restrictions and educated on policies.
Home Health Care Provider, 07/2017 to 01/2019
Company Name – City, State
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Provided assistance to clients by handling household cleaning duties, managing schedules and transporting to and from medical appointments.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Maintained positive working relationships with referral sources to promote business services.
  • Guided staff in documentation processes required for clinical outcomes.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Facilitated calls to and from field staff to resolve issues and address concerns.
  • Completed household management tasks for clients within private home settings, including companionship and personal care assistance.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Kept close eye on behavior and emotional responses of clients, consulting with clients family to address concerns and protect each person from any harm.
  • Checked vital signs basis and contacted PCP regarding any patient health concerns or behavioral changes.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Developed rapport to create safe and trusting environment for care.
  • Maintained clean, safe and well-organized patient environment.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
  • Administered medications to patients and remained vigilant for negative side effects.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Supervised daily activities and provided assistance when needed.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Consistently met demands of clients by providing sufficient numbers of direct care providers.
  • Cooked tasty, nourishing meals for patients with diabetes and heart issues conditions to promote better nutrition.
  • Increased medication knowledge and medical terminology prowess through consistent research and continuing education.
  • Provided patients with assistance in completing such tasks as effectively reducing daily burden on family members.
Resident Care Assistant, 10/2006 to 04/2008
Company Name – City, State
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to Job Title.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Delivered and served meals and provided other dining needs, including help with consuming food.
  • Followed residence's service plan and provided assistance with toileting, bathing, dressing, oral hygiene and other daily living tasks.
  • Conversed with assigned residents to determine emotional and physical state of being and reported changes to resident services director.
  • Assisted over Number elderly, convalescents and disabled residents with daily living activities in residential care facilities.
  • Escorted residents to community activities and games and encouraged participation.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Maintained best-in-class standards for individualized care in Number-bed unit by continuously checking in with patients and families and quickly providing care.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Employed mobility devices and Type equipment to lift patients from chairs to beds, following all safety procedures to avoid injuries.
  • Worked with Job title to complete NumberType and Type daily treatments.
Home Health Care Provider, 2004 to 2006
Company Name – City, State
Education
Certificate: Phlebotomy, 2004
Pittsburgh School Of Phlebotomy - City
High School Diploma: 06/2003
Plum Senior High School - City, State
  • Graduated with 3.8 GPA
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Resume Overview

School Attended

  • Pittsburgh School Of Phlebotomy
  • Plum Senior High School

Job Titles Held:

  • Manager
  • Bakery Associate
  • Home Health Care Provider
  • Resident Care Assistant

Degrees

  • Certificate : Phlebotomy , 2004
    High School Diploma : 06/2003

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