Manager/ Customer Service Representative Resume Example
I feel like I am the best individual for this job because I have efficient experience as a manager, and a student in hospitality. My focus in my career is learning business and in the hospitality food and beverage industry. So working with you can advance me into the dream career that I want to be apart of. I love food, wine and appreciate the customer service aspect involved with food and making clients happy. My desire and excitement to work for a company such as yours would really give me a chance to take my hospitality and management skills to a better level. I am a quick learner and efficient in carrying out task given to me. Leadership is a quality that I have been embracing as a manager at my current job. I like to lead by a professional example and work well with others. Team building is important and helps the work load to be completed efficiently.
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Accomplishments that I have achieved while working at Hair International were two promotions within the two years that I was working in the salon. I used some marketing skills to promote the salon business so that we could win the Best of Palo Alto 3 years in a row. Scheduled and directed staff in daily work assignments to maximize productivity.
January 2007Haley Auto Group － Richmond , VA
- My responsibilities are to greet the customers, answer multiple phone lines, and booking the stylist appointments all at the same time.
- Developed and maintained exceptional customer service standards.
- I was also responsible for handling transactions, and selling product to the customers.
- I created promotions for the salon, and made sure client's issues or concerns were handled appropriately.
- Assigned tasks and oversaw the direction of employees to ensure compliance with state board regulations and quality control guidelines.
- creating schedules for stylist and receptionist a large staff
- help organize payroll paperwork
- hire stylist and new receptionist and help train them for their positions
- Monitored salon quality and efficiency with staff
- Accomplishments that I have achieved while working at Hair International were two promotions within the two years that I was working in the salon.
- I have also spear headed a project for the salon to win the Palo Alto Best Of for 2009-2013, for best men's cut and best salon in Palo Alto that we won!.
- some accomplishments and goals I have accomplished where completing sale goals every month and help to produce higher productivity in sales.
- other duties include ordering retail, organizing on shelves, and selling
- Dealing with product representatives and working with them to create promotional opportunities to increase sales.
- Exhibited thorough knowledge of products, supervisory duties, service techniques, and guest interactions.
- Scheduled and directed staff in daily work assignments to maximize productivity.
January 2010 to June 2011Bickford Senior Living － Tinley Park , IL
- My responsibilities at the gym were to greet customers into the gym, also assist customers with the gym equipment.
- I would also help new customers and sell gym memberships.
- Other duties I had were to help 24 members with payments and other services about their membership.
- In addition to maintain the gym was to clean and maintain the equipment.
- Working at the gym I was able to increase my sale numbers over time, and I had received a raise.
January 2006 to January 2006REI － City , STATE
- I handled transactions with the customers, and I also restocked the inventory on the.
- floor.
- I would help take customers names and record what tools they brought to us.
- I also.
- sharpened knives with my father and helped him organize his tools.
- Accomplishments that I have made working with C&C business are becoming an established.
- sharpener.
General Education
I had completed my general education and continued my business degree at foothill. Accounting and business computer classes are what I took.
Client interaction and attention is a specialty that I have, excellent customer service is important. Organization of inventory is important so my attention to detail is a skill that I have when it comes to keeping track of things,I understand basic skills in wine, and the different types of wine to pairing of food. Speaking skills are a quality that I am well rounded in, and phone etiquette. Hard working is another skill that I practice everyday, I am an individual who always preferred to be keep busy. Computer Skills are important to the work force and I was able to learn computer skills in school. Being able to manage large staff is a skill that I am used to and organizing schedules. Multitasking is a great strength of mine having to keep calm and efficiently handling multiple situations in a timely matter
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Resume Overview
School Attended
- Canada College
- Foothill
Job Titles Held:
- Manager/ Customer Service Representative
- Front Desk/Sales/Fitness Instructor
- Cashier
Degrees
- Psychology/Business , Current
Associate of Arts : Business , 2013
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