SEARCH

Manager and Associate Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
MANAGER AND ASSOCIATE
Summary

Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering [Skill] and [Area of expertise]. Entrepreneurial and quick learner with demonstrated ability to build productive relationships across all levels of organization. Results-driven sales leader bringing demonstrated record of progressive growth and accomplishments with in Panera Bread. Proactive manager and strategic problem-solver with record of achieving challenging profit goals while consistently acquiring new customers and expanding operations. Tenacious in pursuing new revenue streams and sales opportunities. Maintain smooth and efficient operations through effective team leadership and management. Excellent budget management, human resources and analytical problem-solving abilities. Well-versed in market conditions and agile in capitalizing on emerging opportunities. Highly motivated and driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations, customer care, [Type] and [Type]. Strong ability to drive profits, control costs and achieve continuous process improvement. Successful at motivating, mentoring,training and developing team members to drive profitability in highly competitive environment.

Skilled [Job Title] offering proven leadership, problem-solving and team building abilities developed over progressive career. Consistently empower employees to improve performance and maximize customer satisfaction through advanced training and mentoring. Resourceful and forward-thinking Manager steadfast in pursuing opportunities to improve day-to-day operations and bottom-line profits.

Skills
  • Cross-functional team management
  • Policy/program development
  • Performance improvements
  • Inventory management
  • Communication skills
  • Complex problem solving
  • Budgeting and cost control strategies
  • Schedule management
  • Networking abilities
  • Succession planning
  • Proficient in [Software]
  • Sales planning and implementation
  • Food Safety assurance
  • Financial document control
  • Team training, mentoring, coaching and development
  • Customer experiences
  • Project management
  • Goal setting
  • Troubleshooting expertise
  • Training and coaching
  • Leadership and team building
  • Product costing
  • Strategic Planner
  • Account management, Driving, Mentoring, Sales planning
  • Streamline, E-commerce, Natural, Sales and support
  • Agile, Staff training, Networking, Scheduling
  • Budgets, Food Safety, Problem solving, Strategic
  • Coaching, Functional, Processes, Supervision
  • Communication skills, Goal setting, Profit and loss, Troubleshooting
Experience
Panera Bread LLC | Toledo, OHManager and Associate11/1999 - 03/2004
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
  • Formalized operational systems and procedures by developing and introducing employee handbook, detailed job descriptions and work-flow plans.
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention for each retail unit.
  • Encouraged, trained and disciplined employees to maximize performance.
  • Strategized long-term business needs while generating guest relations feedback for process improvements.
  • Managed and improved various procedures, including requirements, gaps analysis, training and development and new program rollout.
  • Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
  • Managed scheduling for [Number] employees to ensure optimal productivity.
  • Delivered and implemented staff engagement, gender diversity and cultural programs alongside robust reporting tool, improving operational quality.
  • Delivered exceptional client experiences with hands-on leadership of front line associates and area managers.
  • Motivated and led team members to work together to achieve targets.
  • Empowered staff members to contribute to continuous improvement, quality and growth of company by using [Skill] and [Skill].
  • Facilitated monthly and quarterly leadership workshops for [Number] stores to share best practices that optimize productivity.
  • Directed safety operations and maintained clean work environment in adherence to FDA and OSHA requirements.
  • Built and maintained loyal, long-term customer relationships through effective account management and [Area of expertise].
  • Consistently complied with company policies and government regulations.
  • Developed [Number] internal candidates for general management promotion opportunities.
  • Recruited, hired and trained high performing sales and support team while maximizing profitability by setting performance benchmarks for customer service, cost control, revenue, [Type] and profits.
  • Forecasted trends in expected business levels and adjusted labor and inventory to match expectations.
  • Enhanced data collection accuracy by preparing, authoring and updating communications to several different departments.???.
  • Improved productivity initiatives, coordinating updated step by steps and scheduling.??.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Studied existing procedures and policies to offer optimal leadership to employees and the catering operations team.??.
  • Drove profit increases by leveraging market knowledge and natural leadership talents.
  • Managed day-to-day operations, including supervision and assignment delegation for two catering hubs.??.
  • Spearheaded training initiatives to improve employee performance and bottom-line business results.
  • Spearheaded development of training strategies for retail partners and e-commerce teams.
  • Streamlined efficiency, reduced labor hours and boosted profitability to optimize overall productivity.
  • Increased overall team efficiency and productivity.
  • Analyzed operations and market data to assess areas in need of improvement and capitalize on changing conditions.
  • Partnered with [Job title] to develop [Type] collections and color stories.
  • Created [Timeframe] schedules for [Job title]s to keep every shift well-staffed during holidays and busy periods.
  • Collaborated cross-functionally on [Action] which led to [Result].
  • Led district conference calls with [Type] teams to update and align sales objectives.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Identified [Type] areas requiring immediate improvement and rolled out [Type] program, boosting productivity [Number]%.
  • Led team of [Number] [Type] professionals meeting [Area of expertise] needs.
  • Spearheaded reinventions of various departments to maximize productivity.
  • Facilitated on-site staff training and developed processes and procedures to increase accuracy.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Reviewed employee performance every [Timeframe] and delivered constructive feedback to improve weaknesses.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Coordinated and launched grand openings for new stores.
Panera Bread LLC | Toledo, OHGeneral Manager03/2004 - 09/2010
Panera Bread LLC | Toledo, OHJoint Venture General Manager09/2010 - 09/2015
Panera Bread LLC | Toledo, OHGeneral Manager09/2015 - Current
  • Catering Hub.
Education and Training
Davis College | Toledo, OHAssociate of Arts in Accounting And Human Resources
Accomplishments
  • Leadership - Served as key contributing member to Leadership team.
  • Business Development: - Successfully grew business by [action].Project Management: - Initiated [project] which resulted in [positive outcome].
  • Design - Responsible for creative design for prominent [project].
  • Certifications Training General Manager.
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Panera Bread LLC

School Attended

  • Davis College

Job Titles Held:

  • Manager and Associate
  • General Manager
  • Joint Venture General Manager

Degrees

  • Associate of Arts in Accounting And Human Resources

Similar Resumes

View All
Manager-Associate-resume-sample

Manager Associate

Hertz Rent -A-Car

Las Vegas, Nevada