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Manager Resume Example

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MANAGER
Professional Summary
________________________________________________ Innovative, customer-oriented healthcare administrator with background in managed, ambulatory and long-term care. Strong background in quality assurance, claims analysis and management principles and practices. Seeking a leadership role within an integrated delivery system.
Skills
Work History
Manager01/2010 to 08/2014
Telecommwire.com – Boston, MA
  • Managed company of 2 employees.
  • Oversaw private billing and payroll
  • Strategically planned methods to improve operational goals
  • Created and maintained computerized record management systems to record and process data and generate reports.
Practice Manager01/2008 to 01/2009
Caritas Carney Hospital – Dorchester, MA
  • Managed cardiology department, provided support to physicians, secretarial support, EKG and echocardiographic technicians in order to provide smooth operations of a cardiology practice Participated in strategic and fiscal planning, operation control land improvement of Cardiology Division, implementation of policies and procedures, recruitment, orientation and training of new employees, supervision, apprasail and development of facilities planning and design and purchasing of equipment Continue to increase knowledge base and practical management skills through internal and external continuing education, including workshops and seminars on leadership Collaborated with various hospital departments to increase patient volume Held monthly support staff meetings Monitored efficiency and implemented specific changes to improve overall functioning of cardiology department Prepared monthly budget operational costs Submit bi-weekly payroll Held confidential meetings with staff personnel in a manner with regard to personnel related issues Worked closely with physicians in order to provide smooth operations of a cardiology practice.
Director01/2007 to 01/2008
Waltham Police – Waltham, MA
  • Chesterbrook Learning Center Overseeing and planning of educational after-school program for children aged 6-18 years Worked closely with Waltham Police, as well as, Bentley College students and faculty to provide _______________________________________________ Instruct ___________________________ and oversee Bentley College Project Managers who participated in assisting children with homework as part of the college curriculum ????_______________ Assisted in Grant Applications and Submissions Monitoring of Budgets and Expenses.
Manager01/2002 to 01/2006
Beth Israel Deaconess Medical Center – Boston, MA
  • Accountable for the smooth and efficient administrative operations of Chief's Office and Director, Cardiovascular Division Responsible for overall coordination and supervision of administrative staff support Maintain confidential personnel and faculty records Submit weekly payroll for entire Cardiovascular Division Assist in new hiring, training and orientation of new support staff, as well as, divisional policies and procedures Oversee transcription for physicians Managed support staff personnel with regard to performance an related issues in a confidential manner Serve as a main resource for faculty members, researchers and administrative/support staff Attend weekly divisional perations meetings to resolve operational issues within the Division Coordinate meetings and handle extensive travel arrangements ????.
  • Worked closely with Public Relations Department to address medial related issues Handle patient and/or staff complaints Helped develop new invoicing system that modernized and streamlined the entire invoicing process including tracking which resulted in increased revenue with the collection of outstanding invoices.
Administrative Coordinator01/1998 to 01/2001
Beth Israel Deaconess Medical Center – Boston, MA
  • Provide administrative support cardiology/primary care physician Handled all cardiology and PCP patient chart and appointments Processed primary care insurance referrals and obtained pre-certificiation of inpatient procedures and outside referrals Typed, edit and formatted grants for submission to the NIH, NIDA, and various industrial companies Worked closely with cardiology fellows to schedule patient visits and surgical procedures Responsible for transcription of patient notes Coordinated all travel arrangements Prepared and edit manuscripts and articles for submission to medcial journals Oversee administrative processes and details related to faculty recruitment and hiring Prepared new hire packets consisting of appropriate Harvard and BIDMC forms and ensure academic and Harvard titles are processed Assisted with orientation of fellowship applications and schedules Provided support to various lab personnel Worked closely with the Harvard International Office for processing of Visa paperwork for incoming foreign research fellows.
Administrative Coordinator II, Director01/1997 to 01/1998
Beth Israel Deaconess Medical Center – Boston, MA
  • Provided administrative support to Director as well as lab personnel Handled and organized all patient phone calls, appointments and on-call schedules Assisted in typing and preparation for grant submissions which included a 10 million grant which was awarded _________________???.
  • Maintained confidential records for research personnel Assisted in processing Visas Coordinated meetings with dignitaries for foreign countries Ordered and maintained all office supplies for Director and lab personnel Organized financial and administrative reports.
Executive Secretary01/1996 to 01/1997
All Star Temp Agency – Boston, MA
Executive Secretary01/1985 to 01/1996
Massachusetts General Hospital – Boston, MA
Senior Assistant01/1981 to 01/1984
Blue Cross/Blue Shield – Boston, Ma
Education
High School Diploma: 1981Brockton High School- Brockton, MAMedical Terminology
Anatomy and Physiology1 1984- Anatomy and Physiology
Business Administration1 1987Bunker Hill Community College- Business Administration
Skills
academic, administrative, administrative support, administrative/support, Adobe Photo Shop, Budgets, budget, bi, Citrix, edit, financial, forms, grants, Harvard, hiring, insurance, invoicing, leadership, notes, Lotus Notes, Director, management skills, meetings, Excel, Microsoft Office, Office, Outlook, PowerPoint, payroll, personnel, Police, policies, processes, Public Relations, purchasing, recruitment, research, secretarial, seminars, strategic, supervision, phone, transcription, travel arrangements ?????, travel arrangements, typing, workshops, articles
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Resume Overview

Companies Worked For:

  • Telecommwire.com
  • Caritas Carney Hospital
  • Waltham Police
  • Beth Israel Deaconess Medical Center
  • All Star Temp Agency
  • Massachusetts General Hospital
  • Blue Cross/Blue Shield

School Attended

  • Brockton High School
  • Bunker Hill Community College

Job Titles Held:

  • Manager
  • Practice Manager
  • Director
  • Administrative Coordinator
  • Administrative Coordinator II, Director
  • Executive Secretary
  • Senior Assistant

Degrees

  • High School Diploma : 1981
    Anatomy and Physiology 1 1984
    Business Administration 1 1987

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