Luxury Store Manager07/2016 to CurrentPandoraYonkers, NY
My Store was ranked top 10 stores in all of the Americas for 2016 out of 440 stores.
Drive and Maximize sales in order to maintain profitability.
Client Relationship Building through personal appointments and consultations.
Focus on Client development and maintaining my client book.
KPI driven Manager.
I use KPI's to analyze and coach my team on a daily basis.
Performance and Talent Management.
Talented in Recruitment, Training and development of Leaders Analyze sales reports to determine the needs of the business and set business strategies.
Luxury Store Manager01/2013 to 08/2016The Art of ShavingNew York, NY
Meet and exceed sales goals by providing a positive customer experience through knowledgeable, friendly and efficient service standards while conducting operational duties.
Coach and Train staff members in order to maintain the standard Key Performance Indicators and exceed sales goals.
Adhere to Visual Guidelines, and Certifications Piloted Clientele program and Partnership events with various companies.
Burberry, Cole Hans, Hugo Boss Set clear goals & expectations and hold consistent coaching sessions with associates to review performance and provide timely feedback; Oversee annual review process for direct reports.
Multicultural Director01/2011University at AlbanyAlbany, NY
Supervised and Managed twenty multicultural student groups, one assistant, three interns.
Analyzed Budgets and set event planning and partnership requirements.
Held my staff accountable for development and Training.
Coached and developed the leaders of each location and reviewed their strategies in order to save on overall cost and maintain budget.
Stylist/ Cashier /New Employee Trainer01/2009 to 01/2012Ann TaylorAlbany, NY
Stylist/ Cashier /Trainer01/2009 to 01/2010BEBEAlbany, NY
Key Holder01/2009 to 01/2011GodivaNY
Sales, Supervisor01/2007 to 01/2008MandeesBronx, NY
Education and Training
Masters of Art: Criminal JusticeDecember 2012UNIVERSITY AT ALBANYAlbany, NYCriminal Justice Independent Research Course on Juvenile Justice and Social Bonding
Bachelors of Arts: Criminal JusticeUNIVERSITY AT ALBANYAlbany, NYCriminal Justice Magna Cum Laude Political Science
*Chi Alpha Epsilon Honors Fraternity (XAE)
*Omega Phi Beta Sorority Inc.
2016BRONX SCIENCE HIGH SCHOOL Highest UNITS PER TRANSACTION AWARDBronx, NY
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Companies Worked For:
The Art of Shaving
University at Albany
UNIVERSITY AT ALBANY
BRONX SCIENCE HIGH SCHOOL Highest UNITS PER TRANSACTION AWARD
Job Titles Held:
Luxury Store Manager
Stylist/ Cashier /New Employee Trainer
Stylist/ Cashier /Trainer
Masters of Art : Criminal Justice December 2012 Bachelors of Arts : Criminal Justice 2016
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