I am currently the collections clerk and covering supervisor. For over the last four years, the positions I hold have allowed me to secure basic knowledge and requirements needed for each position within the Mail&Ride Department. I have become proficient in working with LIRR sister departments such as Customer Service, Treasury, Public Affairs, Refunds and Claims as well as outside vendors including Chase, TransWorld Systems and all Transit Benefit providers.
Refunds Clerk/Acting Supervisor
Provided Refunds and Denial Letters to customers according to the Passenger Tarrif. Worked closely with sister departments while training new clerks and acting as supervisor when requested.
Ticket Clerk, Cleaner and Warehouse
Balance daily tours and protecting company assets. Held multiple positions such as Cashier, TVM Clerk and TVM Cashier.
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