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Logistician Resume Example

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LOGISTICIAN
Summary

Motivated Logistician with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative. Excellent problem solving and interpersonal skills. Reliable Logistics trained in supply chain management and local human resource. Logistics professional accomplished in supply and demand planning, inventory control, environmental, health, and safety, property, policies and procedures.

Highlights
  • Maintains confidentiality
  • New employee orientations
  • Detail-oriented
  • Staff training and development
  • Self-starter
  • Microsoft Office Suite
  • Compensation/payroll
  • Inventory control and tracking
  • Personnel records maintenance
  • People-oriented
Experience
Logistician
July 2008 to CurrentSikorsky Support Services, Inc － Eustis, VA
  • Answers routine telephone calls, answer questions accordingly and takes messages.
  • Opens, sorts and distributes incoming mail, magazines, faxes, and other publications/documents.
  • Manage the office, including greeting and/or escorts visitors/guests responds to telephone in-person requests for information.
  • Serve as main contact for in-house issues and concerns.
  • Inform colleagues of any pertinent information.
  • Developed, organized, and maintained filing systems and databases.
  • Maintain and update human resource files, flight and training records.
  • Scheduled and implemented initial and recurrent training.
  • Draft, proofreads, edits correspondence.
  • Prepared and submitted accurate expense reports and disbursements.
  • Prepare the bi-weekly payroll time-sheets and ensured filled out properly.
  • Established administrative contacts and professional relationships.
  • Assisted in hiring process and security clearance process.
  • Order and track office, industrial, and safety supplies, technical parts, tooling, and consumable materials.
  • Researched and resolved billing and shipping discrepancies.
  • Receive and conduct receiving inspections to ensure all parts, components, and consumable materials have been check for condition, serviceability, identification, and proper documentation.
  • Managed all parts and tooling returns including packaging and scheduling pickup.
  • Responsible for establishing, implementing, and maintaining all property in accordance with company policies to include vendor and government property.
  • Plan, participate, and record environmental, health, and safety meeting minutes.
  • Respond to customer and coworkers on daily needs.
Human Resource Assistant / Administrative Assistant / Customer Service
July 2006 to July 2008Macy's － Hampton, VA
  • Process all new hire paperwork and prepared training schedule.
  • Key new-hire / transfer into EFORM.
  • Process payroll and ensure completed accurately by deadline.
  • Maintain all record-keeping procedures.
  • Research associate questions regarding pay and commission correction and benefits.
  • Review schedule and ensure associates have arrived.
  • Train, motivate, and develop new hires to achieve performance expectations on all productivity and credit standards.
  • Provide a positive work environment by consistently facilitating open two-way communication and resolving associate issues in a timely manner.
  • Worked under strict deadlines and responded to service requests and emergency call-outs.
  • Managed quality communication, customer support and product representation for each customer.
  • Diplomatically resolved customer complaints on an as need basis, and respond to customer response letters in a timely manner.
  • Distribute linc updates, calendar, hotboxes, and upcoming catalogs.
  • Managed accurate vault count, and resolved shortage issues.
  • Prepared change requests, daily deposits and monthly store deposit reports.
Sales Associate
November 2005 to July 2006Macy's － Hampton, VA
  • Ensured that each customer received outstanding service by maintaining solid product knowledge, providing a friendly environment, greeting and acknowledging every customer.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Prevented store losses using awareness, attention to detail and integrity.
  • Worked as a team member performing cashier duties, product assistance and cleaning.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Maintained adequate cash supply in cash drawers in multiple checkout stations.
  • Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
  • Assisted customers in finding out-of-stock items in store.
  • Recommended, selected and helped locate merchandise based on customer needs and desires.
  • Performed store opening and closing duties, including counting cash drawers and checking all equipment for proper functioning.
  • Replenished merchandise shelves with items from the stockroom.
  • Processed merchandise returns and exchanges.
Office Manager
June 2003 to July 2006Joseph Automotive Service － Hampton, VA
  • Managed multiple phone lines and responding to customer inquiries.
  • Scheduled and confirmed appointments.
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Communicated with customers regarding vehicle issues and potential repairs.
  • Prepared accurate estimates for repairs and informed customers.
  • Ordered accurate amounts of parts and supplies and ensure core returns were correct and promptly turned in.
  • Successfully interacted with customers and retail buyers to expedite orders.
  • Establishes administrative contacts and professional relationships with other vendors and shops.
Education
Associate of Science : Business Administrative, 1 2003Thomas Nelson Community College － Hampton, VA, USABusiness Administrative
Skills
administrative, attention to detail, benefits, billing, bi, cashier, catalogs, closing, credit, customer service, customer support, databases, documentation, faxes, filing, government, hiring, human resource, letters, linc, materials, mail, office, packaging, payroll, policies, publications, quality, receiving, receptionist, record-keeping, repairs, Research, retail, safety, scheduling, security clearance, shipping, telephone, phone
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Resume Overview

Companies Worked For:

  • Sikorsky Support Services, Inc
  • Macy's
  • Joseph Automotive Service

School Attended

  • Thomas Nelson Community College

Job Titles Held:

  • Logistician
  • Human Resource Assistant / Administrative Assistant / Customer Service
  • Sales Associate
  • Office Manager

Degrees

  • Associate of Science : Business Administrative , 1 2003

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