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lincoln park bar and grille resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

High-energy professional multitasks well to meet customer desires and business needs in high-volume environments. Experienced with POS systems, money handling and responsible alcohol service. History of going above and beyond job requirements to meet changing demands. Well-organized and knowledgeable team player with a solid background in food and beverage services. Motivated hostess successful with multitasking in fast-paced environments. Bringing skills to support team and customer needs with fast, high-quality dining assistance. Proficient in keeping tables clear, floors clean and supplies stocked. Good relationship-building and time management abilities. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Wait Staff Support
  • Decision Making
  • Customer Service
  • Service-Oriented
  • Menu Memorization
  • Teamwork and Collaboration
  • Payment Processing
  • Kitchen Operations
  • Relationship Building
  • Team Leadership
  • Clear Communication
  • Work Coordination
  • Persuasive Approach
  • Customer Relations
Experience
Lincoln Park Bar and Grille, 03/2018 to 02/2019
Trinity Health CorporationEtna, PA,
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Monitored patron alcohol consumption to encourage safety.
  • Took food and drinks to bar and table customers.
  • Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
  • Greeted guests with friendliness and professionalism.
  • Effectively multitasked within fast-paced environment.
  • Applied proactive and resourceful nature to create pleasant guest experiences.
  • Stocked displays with new and transferred merchandise.
Foodlion, 01/2017 to 02/2018
Manager AssistantCity, STATE,
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Recognized by management for providing exceptional customer service.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Improved operations by working with team members and customers to find workable solutions.
  • Handled delegated tasks.
Hostess, 01/2015 to 03/2016
Paradise Pancake And Omelet HouseCity, STATE,
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience.
  • Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
  • Stayed attentive to server availability and table turnover to seat guests quickly.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Answered telephone to provide dining information and take reservations.
Education and Training
High School Diploma: , Expected in 01/2018 to Socastee High School - 4900 Socastee Blvd.,
GPA:
  • Major in Law Education
  • Early High School Graduate
  • FFA Member
  • LIFE Scholarship Recipient

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Resume Overview

School Attended

  • Socastee High School

Job Titles Held:

  • Lincoln Park Bar and Grille
  • Foodlion
  • Hostess

Degrees

  • High School Diploma

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