Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Goal-oriented, successful at managing equipment and maintaining facilities. Passionate about delivering team administration and operations. I've worked at high paced high energy places and adapted very quickly, I can manage a lot at a time. Enthusiastic people person with extensive experience in sales and customer service. Organized professional with proficiency in boosting productivity and revenue. Seeking to explore new worlds. Look forward to meeting you!

Skills

•Bilingual

•Tech savvy

•Great communication

•Team player

•Motivated

•Goal oriented

•Conflict and dispute resolution

•Behavior modeling

•Leader

Education and Training
Glenbard East High-school Lombard, ILLINOIS Expected in 05/2019 High School Diploma : - GPA :
Certifications
Glenbardrtification: Lifeguarding with CPR/ AE for professional rescuers and First Aid
Experience
Ymca Of Greater Boston Inc - Lifeguard
Waltham, MA, 04/2021 - 09/2021
  • Kept watch over swimmers to respond quickly to distress situations.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Delivered basic life support in emergency situations, including CPR to stabilize individuals prior to ambulance arrival.
  • Patrolled to identify anyone needing assistance and offered immediate care.
  • Contacted emergency personnel and provided aid while waiting for further assistance.
  • Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
  • Informed patrons of unsafe or hazardous conditions and requested alternative activities.
  • Maintained neat and clean pool area and clean water.
  • Adhered strictly to emergency action plans.
  • Identified emergency situations or potential drownings and entered water for lifesaving measures.
  • Observed all sections of assigned water zone of responsibility.
  • Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
  • Conducted pool inspections and removed obstacles and debris from toys to trash impeding line of sight.
  • Collaborated closely with team to identify issues and quickest methods for remediation.
Hei Hotels & Resorts - Server
Saint Pete Beach, FL, 10/2019 - 04/2021
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Prepared salads and appetizers to back up kitchen staff.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
  • Calculated charges, issued table checks and collected payments from customers.
Celebration Hotel Ltd - Cocktail Server
Celebration, FL, 04/2019 - 08/2019
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Processed customers' payments and provided receipts.
  • Placed reservations through phone and email into our system
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
Accor Hotels - Seasonal Recreation Attendant
Boston, MA, 06/2016 - 08/2019
  • Explained rules, regulations and league guidelines to players and coaches.
  • Inspected sporting equipment and participants to check compliance with event and safety regulations.
  • Compiled scores, statistics and other athletic records for verification purposes with high degree of accuracy.
  • Managed behavior of players, coaches and crowd to facilitate gameplay.
  • Ran drills and practices to help children to develop and improve sports skills.
  • Proactively participated and contributed to community service efforts.
  • Mentored and encouraged youth to develop strong work ethic by being positive role model and practicing skills regularly.
  • Tracked game scores, added or subtracted points and imposed penalty points.
  • Maintained facilities, grounds and equipment to ensure community safety and attract attention.
  • Gathered, prepared, operated and maintained all equipment and supplies necessary for planned activities.
  • Set up decorations, equipment and food service stands for various entertainment activities.
  • Coordinated daily schedule of activities to assigned campers and managed transitions to ensure timely dismissal.
  • Helped participants enjoy activities while ensuring adherence to protocol.

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Resume Overview

School Attended

  • Glenbard East High-school

Job Titles Held:

  • Lifeguard
  • Server
  • Cocktail Server
  • Seasonal Recreation Attendant

Degrees

  • High School Diploma

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