LiveCareer-Resume

lifegaurd resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Safety training
  • Group and individual instruction
  • Work ethic
  • Team building
  • Planning
  • Critical thinking
  • Collaboration
  • Leadership
  • CPR certified
  • Full safety compliance
  • Lifeguard procedures
  • Emergency Response
  • Policies enforcement
  • Issue and conflict resolution
  • Sales strategies
  • Task delegation
  • Jessicaeting promotions
  • Customer Service
  • Sales Techniques
  • Procedural improvements
  • Schedule management
  • Workforce Management
  • Staff development
  • Resource utilization
Education and Training
Palm Beach State College Boca Raton, FL, Expected in Associate of Arts : Hospitality - GPA :
  • Minor in Psychology
  • 3.0 GPA
Florida Atlantic University Boca Raton, FL, Expected in : Psychology - GPA :
  • Minor in Sociology
  • 3.0 GPA
Experience
Pitney Bowes - LIfegaurd
New York, NY, 03/2021 - Current
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Maintained strong proficiency in CPR, First Aid and rescue techniques to provide optimal support to individuals in distress.
  • Kept equipment in good working order with frequent inspections and minor repairs.
  • Updated logs detailing weather conditions, treatments provided and incident information to keep management informed of activities.
  • Explained safety rules and procedures regarding activities to patrons and guests to inform and educate.
  • Collaborated closely with team to identify issues and quickest methods for remediation.
  • Informed patrons of unsafe or hazardous conditions and requested alternative activities.
  • Engaged with students to help them acclimate to and become comfortable in pool.
  • Conveyed rules and expectations to patrons consistent with facility policies and procedures.
  • Monitored area for distress signs and acted immediately in emergencies to alleviate potential injuries or fatalities.
PurStrands Salon - Salon Coordinator/ Manager
City, STATE, 07/2019 - 01/2020
  • Trained employees on additional job positions to maintain coverage of roles.
  • Recruited and hired qualified candidates to fill open positions.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Strengthened product branding initiatives and coordinated effective Jessicaeting campaigns.
  • Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports.
  • Interacted with prospects and customers at various events, including trade shows, seminars and workshops.
  • Improved productivity initiatives, coordinating itinerary and scheduling appointments.
  • Automated office operations, managed client correspondence and tracked records.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Identified business issues, creating customized solutions for individual problems.
9 Plaza Real S - Shift Lead Manager
City, STATE, 12/2017 - 07/2019
  • Responsible for making sure all coworkers are doing their job sufficiently and effectively, the stores values are advocated, and that customers are respected and their needs are satisfied
  • This included: making sure food is prepped when needed, the cleaning check-list is completed daily, the “Brand Excellence Review” is completed weekly, any situations are appropriately handled, the line is fully stocked, and the inventory is completed weekly
  • Other responsibilities included making the schedule for the team, carrying out and recording catering orders in an effective and organized manner, and participating in promoting events for the company.
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.
  • Coordinated shift-based inventory receiving, auditing and restocking.
  • Upheld company standards and compliance requirements for operations and cleanliness.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Strengthened product branding initiatives and coordinated effective Jessicaeting campaigns.
  • Interacted with prospects and customers at various events, including trade shows, seminars and workshops.
  • Met with each associate to establish realistic monthly sales goals.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Identified business issues, creating customized solutions for individual problems.
  • Cultivated culture of empowerment to help employees better meet customer needs with minimal oversight.
  • Developed team members into supervisors and department managers to promote family-based and performance-oriented culture.
  • Coordinated with staff to clarify information and enforce procedures resulting in effective problem solving and smoother operations.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Cross-trained in every store role to maximize operational knowledge.
  • Developed and mentored team members to provide hospitable, professional service while adhering to established service models.
  • Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock.
  • Planned and implemented layout enhancements to promote efficiency and maximize space utilization.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Planned and optimized warehouse work processes to improve fulfillment system efficiency.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Delegated work to staff, setting priorities and goals.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Increased customer base and Jessicaet share by promoting product through diverse channels.
PEAR Summer Programs - Mentor/Coach
City, STATE, 01/2015 - 05/2016
  • Responsible for keeping track of 50+ children and teaching them core values such as respect, honesty, and friendship.
  • Also responsible for coaching 20+ children how to play volleyball and making sure they understand the importance of exercise and what it means to be a team player.
  • Mentored and encouraged youth to develop strong work ethic by being positive role model and practicing skills regularly.
  • Observed culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff.
  • Checked equipment and monitored common areas to maintain proper upkeep while remaining vigilant on safety.
  • Oversaw rigorous practice sessions to enhance individual skills and team gameplay.
  • Applied evaluation techniques and personal knowledge to assess abilities to assign players to correct positions on team.
  • Monitored safety of training, individual exercises and equipment usage to avoid sports injuries and damage to facility.
  • Presented professional appearance to produce tangible, positive impact.
  • Motivated and challenged athletes to achieve maximum potential in sports and to stretch beyond easy accomplishments.
  • Ran sports practices with fun, team-building exercises to supplement grueling drills, maximizing athlete engagement and improvement.
  • Trained sports skills and character development to build well-rounded young people of various athletic abilities.
Achievements
  • Became the shift lead out of eight employees at PurGreens after only working there for less than a month.
  • After working with PurGreens for less than a year, I was promoted to Catering Sales Manager at the age of twenty.
  • After my experience in the Catering Sales Manager position, I was offered another opportunity within the company to become the Assistant Manager of our Delray Beach PuGreens store location.
  • Offered another opportunity to become the PurStrands Salon manager and salon coordinator.

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Resume Overview

School Attended

  • Palm Beach State College
  • Florida Atlantic University

Job Titles Held:

  • LIfegaurd
  • Salon Coordinator/ Manager
  • Shift Lead Manager
  • Mentor/Coach

Degrees

  • Associate of Arts

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