Skilled Real Estate Inside Sales professional, banking professional, with lending experience and a strong customer service call history. A Minnesota state licensed Realtor with 18 months of inside sales for a high profile real estate team and 6 years of banking experience.
Expert trainer, communicator and problem solver. With an ability to customize strategies to meet client needs.
05/2017 to Current
Licensed Realtor® Company Name － City, State
Gathered, distributed and maintained all the materials for marketing plans.
Communicated with owners regarding home and loan status.
Actively follow-up with prospects and hot leads. Cold called clients to obtain their exclusives.
Educated clients on the current real estate market and answered any questions they had.
Provide exceptional customer service to clients looking to buy or sell their home.
Meet with new clients to explain the process of home buying.
08/2015 to 05/2017
Inside Sales Representative/ Licensed Realtor®Company Name － City, State
Made an average of 80-175 phone calls per day.
daily maintenance of the leas system database.
financial status, credit and property evaluation to determine feasibility of
being a qualified buyer.
Educated customers on the variety of loan products, down payment assistance programs, the process of home buying, and
available credit options.
Executed the appointment between a lender and the client.
Executed the initial appointment between the Realtor and the buyer/seller.
Provided expert real estate advice
on the process for first time home buyers, and sellers.
Provided expert advice for all types of buyers and sellers.
06/2014 to 08/2015
Teller OperationsCompany Name － City, State
Maintained confidentiality of bank records and client information.
Reported daily averages and shortages to the operations department.
Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
Adhered to Gateway Banks security and audit procedures.
Trained employees on cash drawer operation. Processed cash withdrawals.
Assembled in-store marketing displays.
Established new customer accounts including checking, savings, lines of credit and loans.
Balanced daily cash deposits and bank vault inventory with a zero error rate.
Opened new customer accounts, including checking, savings and lines of credit.
Created lasting, meaningful relationships with both employees and clients.
Excellent communication skills, strong understanding of credit, Minnesota down payment assistance programs. Skilled in client needs, customer service, database, direction, financial lending.
Real Estate and first time home buyer expert.
Ability to multi-task, while making all clients feel that they are number one.
Strong ability to relate and communicate with all clients.
Ability to build strong foundation of respect and understanding.
Strong computer and phone skills with an emphasis on organization.
Enthusiastic people person, advanced problem-solving attitude.
Activities and Honors
Gold Award presented to me from President George Bush (1993)
Youth Against Racism founder (1992)
Girl Scout trainer and leader (1990-1993)
Varsity High School Cheerleading Captain (1991-1993)
Senior Dance Line Captain Yackel Dance Studio (1990-1994)
National Anthem Vocalist Twins Games (1990-2001)
National Anthem Vocalist Timberwolves (1991-2001)
National Anthem Vocalist Minnesota Wild (1992-1999)
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