LiveCareer-Resume

legal secretary resume example with 16+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Legal Secretary effective at taking on large and small tasks with little guidance or outside help. Successfully applies excellent time management skills and expert knowledge of legal procedures.

I enjoy the detailed and challenge of data entry. I am a quick and efficient typer and have a keen eye for detail.

Skills
  • Billing specialist
  • Exceptional communication skills
  • MS Office proficient
  • Business accounting
  • Drafting legal documents
  • Word processing
  • Appointment setting
  • Transcription
  • Medicare and Medicaid
  • Legal documentation and reporting
  • Insurance billing
  • Customer service
  • Business operations
  • Supervision
  • MS Office
  • Planning and coordination
  • Communications
  • Team management
  • Organization
  • Administrative support
  • Team building
  • Relationship development
  • Microsoft Word & Microsoft Excel
  • Windows 10
Experience
Legal Secretary, 01/2018 - Current
Cna Financial Irvine, CA,
  • Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Acted as liaison between clients, vendors and attorneys.
  • Revised and maintained master calendar for client appointments.
  • Docketed orders and depositions for 4 attorneys.
  • Composed and revised legal documents such as letters and depositions.
  • Organized and maintained law libraries, documents and case files.
  • Received and disbursed all incoming mail.
  • Drafted and typed grammatically correct office memos.
  • Composed and revised legal documents, including letters, depositions and court documents.
  • Drafted letters and prepared legal correspondence for attorneys and legal assistants.
  • Proofed documents and submitted to attorneys for review.
  • Coordinated and scheduled meetings and telephone conferences.
  • Assisted in preparation of engagement letters.
  • Processed summonses, subpoenas and complaints.
Office Manager/Lead Registered Dental Assistant, 10/2007 - 01/2018
Atlantic Health System Cedar Knolls, NJ,
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Increased office organization by developing filing system and customer database protocols.
  • Solicited vendor quotes to determine optimal material purchase pricing.
  • Culled knowledge of federal and state-level mandates to assess compliance across areas of operation\.
  • Supervised 8 legal assistants and offered assistance in multi-tasking to promote optimal productivity.
  • Managed office inventory and placed new supply orders.
  • Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client/leadership appointments.
  • Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies.
  • Greeted visitors promptly and directed to correct locations.
  • Collaborated closely with dental hygienists and dentist to effectively smooth and improve office operations.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Streamlined back office services for clients to promote proper functionality and positive user experience.
  • Elevated customer satisfaction ratings by resolving client and case issues efficiently.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Proactively identified and solved complex problems that impact management and business direction
  • Planned for major business changes, including system conversions and office moves.
  • Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Updated employee paperwork and records.
  • Directed team of 7 administrative professionals to meet team needs in fast-paced environment.
  • Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
  • Supervised dental office with 16 employees, consistently cultivating productive and positive work atmosphere.
  • Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
  • Enhanced customer satisfaction ratings by resolving account issues efficiently.
  • Drafted manuals and resources for identifying access to services.
  • Organized patient files and streamlined operations to improve efficiency.
  • Mitigated regulatory risks by to keep program requirements in line with Administrative Office of Court's compliance standards.
Dental Assistant, 02/2005 - 08/2007
Dr. Johnny R. Stanley City, STATE,
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Educated patients on postoperative and general oral health care by suggesting warm saltwater rinsing, pain medication dosage, flossing methods, and proper brushing techniques.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums and dental arches.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed cement, filling materials and impression material to support dentists during procedures.
  • Positioned patients for treatment by making chair adjustments, making sure patient is comfortable and prepared necessary equipment for procedures.
  • Assisted dentists in permanent and temporary restorative procedures, including applying dental fillings, placing temporary crowns, seating permanent crowns and surgical extractions.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Educated patients on treatment procedures and post-procedure home care.
  • Prepared patients for dental procedures and treatment by greeting warmly, explaining procedure details and providing post-care instructions.
  • Gathered medical information, dental health history and vitals from patients.
  • Laid out dental instruments and equipment before procedures.
  • Instructed patients on postoperative care to protect dental work and promote healing.
  • Created bitewing, panoramic and periapical X-ray images for dentist to review.
  • Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
  • Protected patients by sterilizing instruments and equipment between every consultation.
  • Selected and prepared tools used for procedures by sanitizing and arranging.
  • Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Maintained clean, sterile and positive environment to optimize patient comfort, safety and satisfaction.
  • Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
  • Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
  • Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
Education and Training
High School Diploma: , Expected in 05/2002
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Forsan High School - Forsan, TX,
GPA:
Status -

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Resume Overview

School Attended

  • Forsan High School

Job Titles Held:

  • Legal Secretary
  • Office Manager/Lead Registered Dental Assistant
  • Dental Assistant

Degrees

  • High School Diploma

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