Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Career-oriented professional with strong analytical thinking skills, interpersonal ability initiative, and excellent organization/planning skills. A self-starter with the willingness and desire to continuously learn; possess well-developed critical thinking skills, excellent research, and decision-making skills with the proven ability to excel in a fast-paced work environment with fluctuating priorities and workloads; thorough and attentive to detail with ability to adjust to and control workload variables and meet deadlines.

Legal Instruments Examiner with advanced leadership skills and knowledge of the legal system. Communicates effectively with others and helps motivate them to make positive life changes.

Criminal justice professional well-educated on state and federal laws, court procedures and underlying social issues that contribute to crime. Expertise in research and statistical analysis. [Job Title] who is calm under pressure and works well in fast-paced, team-based environments. [Number] years in corrections and law enforcement.
  • Interpersonal skills
  • Criminal law knowledge
  • Exceptional communicator
  • Strong work ethic
  • Highly organized
  • Report writing
  • Strong decision maker
  • Data collection
Work History
2016 to Current
Legal Instruments Examiner Department Of The Interior Fillmore, UT,
  • A professional with the proven ability to collaborate and work well with others in performance-driven environments; motivated by challenge and the opportunity for development, improvement, and growth opportunities.
  • Personal Strong work ethic with a positive approach.
  • I take pride in setting challenging yet achievable work goals, working out action steps, and constructing a plan to achieve them, which I meticulously check to make sure I am on target.
  • Job Type: 40 hours per week, Full-Time Supervisor: Stacey Freeman RESEARCH/ANALYSIS: Collect, study and interpret a range of records to identify and prevent Known Suspected Terrorists (KST) and restricted individuals from purchasing firearms in the U.S.; Analyze diverse files, documents and information, in order to obtain the most complete, pertinent, and identifying information relative to subjects.
  • Write thorough and detailed reports of all decisions made while processing transactions and background checks.
  • Review and analyze criminal records, laws and statutes and determine, within the three-day deadline required by the Brady Act, if there are prohibiting factors that prevent potential gun buyers from purchasing firearms.
  • Review descriptive data on the potential gun buyer provided by the Federal Firearm Licensee (FFL) and compare it to possible hits.
  • SOFTWARE UTILIZATION: Apply subject matter expertise in a collaborative environment to review and assess online websites, databases and resources to identify trends, patterns and relationships.
  • Utilize a variety of FBI databases including the Next Generation Identification (NGI), National Crime Information Center (NCIC), Interstate Identification Index (III), and the National Instant Criminal Background Check System (NICS) Index.
  • Update the NICS Index, by adding, modifying, and deleting data.
  • Ensure modifications are made to the CJIS Net System.
  • Receive telephonic inquiries and perform name searches in the NCIC, Interstate Identification Index (III), and the National Instant Criminal Background Check System (NICS) Index.
  • KNOWLEDGE/AREA OF EXPERTISE: Research and develop an excellent understanding of federal and state laws to develop proper actions and procedures to be applied in reviewing cases.
  • Receive and scrutinize numerous Bureau files and related material to determine and extract all possible identifying information, matching records, questionable/overlapping elements and viable avenues of investigative pursuit.
  • Review and examine criminal records and other documents and determine, if prohibiting factors exist that prevent potential gun buyers from purchasing firearms.
  • Orally communicate with law enforcement and federal agencies on a daily basis and serve as a liaison between FBI and federal firearm license holders and make time sensitive decisions to proceed or deny firearm transactions based on federal, state, and U.S.
  • territory statutes in accordance with FBI standard operating procedures.
  • PROGRAM MANAGEMENT: Provide diverse project and administrative support functions for the Federal Bureau of Investigation at the Criminal Justice information Center.
  • Appointed by supervisor to operate as a point of contact and subject matter expert; successfully led a team of FBI professional staff through the deployment of the Bureau's New National Instant Criminal Background System.
  • Trained and oversaw employees with new software and a broad range of program functions; brief employees with new navigation abilities and ensure all policies and procedures are followed, through direct observation; serve as a resource and train personnel with new terminology, organizational practices, and customer service-related issues.
  • Conducted pre-sentence investigations by doing in-depth research and compiling police reports.
  • Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
  • Collaborated with institutional staff, area law enforcement, mental health boards, county attorneys and treatment providers.
  • Maintained organized offender records and documentation in compliance with department and legal standards.
  • Monitored defendants’ compliance and progress in treatment by reviewing reports from counseling agencies.
  • Interpreted data from various assessment tools to determine the appropriate level of supervision.

05/2014 to 07/2015
Intern Briggs And Stratton Corporation Greenbriar, GA,
  • Job Type

04/2010 to 11/2015
Server Woodfield Country Club Boca Raton, FL,
  • Job Type

03/2007 to 07/2007
Sales & Customer Service Representative Midwestern Wheels, Inc. Mosinee, WI,
  • Performed a broad range of troubleshooting functions on various Sprint products and handled the programming of the different types of wireless phones; administered technical support as needed for customers experiencing difficulty with equipment.
  • Oversaw all activities related to customer service, new and existing client development, retention, billing and collections, and all sales support functions.
  • Upgraded current accounts and interviewed customers to obtain and analyze pertinent credit data; determined whether accounts would be an acceptable risk and discussed terms and conditions of service, and provided all required disclosures.
  • Demonstrated advanced knowledge products and services, providing information concerning different rate plans and features included in each plan; handled billing questions and accepted payments on accounts and re-rated accounts for usage.
  • Utilized profiling analysis tools and techniques to identify cross-selling opportunities to drive multiple-product and accessory sales; took a proactive approach of finding products and services that fit with client's needs.
  • Utilized excellent presentation, selling, and closing techniques for the marketing of new features, services, and equipment and accessories; managed the entire sales cycle from initial client consultation and presentation through the final sales closing including the scheduling, receiving, and delivery of equipment and related services; managed the tracking of phones for delivery.

Make a Wish Foundation Charity Drive, January 2017 Morgantown, WV
Expected in
Bachelor of Science: Criminal Justice and Psychology
The University of Texas - Paso,

Expected in May 2015
Bachelor of Science: Criminal Justice and Psychology
University of Texas - El Paso,
Criminal Justice and Psychology
Additional Information
  • SECURITY CLEARANCE Top Secret VOLUNTEER EXPERIENCE / COMMUNITY SERVICE Make a Wish Foundation Charity Drive, January 2017 Morgantown, WV

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended

  • The University of Texas
  • University of Texas

Job Titles Held:

  • Legal Instruments Examiner
  • Intern
  • Server
  • Sales & Customer Service Representative


  • Bachelor of Science
  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: