LiveCareer-Resume

legal instraments examiner resume example with 11+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Advanced ability to adapt and over-come any situation that may be faced with at any given time. Proficient and knowledgeable in computer operations and applications including Windows 7, Microsoft Office 2013, Word, Excel, Desktop Publishing, Access, power point, Outlook E-mail, WordPerfect, Internet security and information resources management. Fifty words per minute typing speed. Skilled at maintaining positive relationships while working to resolve problems. Interact favorably with others from all cultures and backgrounds. Superior job performances and timely completion of all assignments.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
09/2016 to Current Legal Instraments Examiner Cushman & Wakefield | Loudon, TN,
  • Assisting in reviewing contradictions, conflicts and inconsistencies in documentation submitted in support of an application for a Coast Guard issued credential.
  • Providing/preparing standardized written and oral replies to maritime academies, maritime schools, other professional maritime organizations, and the general public on all matters concerning the knowledge, processes, production, and/or aspects of credentialing maritime personnel.
  • Completing form letters and correspondence relating to recommendations for updates and corrections to the Maritime Credentialing Program (MCP) as directed.
  • Assisting in the evaluation of applications and seeking oversight and guidance from higher-graded staff when evaluating more complex or non-routine application packages.
  • Communicating directly with applicants over the phone or by other means in order to obtain additional information, explanation, or to gain further support for an application.
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  • Supervisor: Britney Morris (3044333501) Okay to contact this Supervisor: Yes.
04/2013 to 09/2016 Hospitality Specialist Xanterra Parks & Resorts | Grand Canyon, AZ, United States
  • Hours per week: 3 Instruct Veterans on kayaking techniques such as proper paddle strokes, balance and coordination through utilization of visual, auditoria, and hands-on learning methods.
  • Instruct/lead Veterans on river outings to ensure proper safety and maximizing fun by instructing how to safely utilize all of the play spots on rivers.
  • Maintained gear, kayak equipment to ensure accountability and serviceability to be utilized for future events.
  • Helped organize and manage multiple outreach events with fellow staff.
  • Coordinate, schedule, and plan outreach events with community leaders and maintain communication to update any changes that may occur.
  • Served as representative for TRR at multiple outreach events which generated a huge amount of support from local communities in the form of volunteers and gear donations and new Veterans joining.
  • Lead/guided multiple Veterans during multiple kayaking trips and maintained accountability.
  • Participated in brainstorming meetings with staff to discuss strategies of marketing our program to Veterans and their families in the community and provided great input in which landed TRR new prospects.
  • Speak one on one with Veterans and their families in the community during outreach events about TRR and its vision.
  • Lead recruitment efforts for volunteers for TRR which were hugely successful with not only finding volunteers, but also finding gear to be utilized for Veterans during outings.
  • Mentoring Veterans to be leaders so that they can pass on the knowledge of the sport to other Veterans that may take part in the TRR program.
05/2012 to 08/2015 Military Police Officer Simco Electronics | Naperville, IL,
  • Hours per week: 40 Law enforcement on military installations for servicemen and their family.
  • Interview witnesses, victims, and suspects for investigations.
  • Enable crime scene security and the processing of the area and all that goes on within limits.
  • Arrest and charge criminal suspects.
  • Conducts patrols on foot or in vehicle's.
  • Managed squad TA/50 equipment and distribution of new updated gear and requested for new or replenishment of gear when needed.
  • Worked in Arms room with for inventory management and respond to commander's request for supplies, equipment, and ensure that company's budget is not being exceeded.
  • Order supplies, equipment, office supplies and deal with travel vouchers with the use of government purchase card.
  • Ensure proper paperwork and documents are filled out to standard and turned in on time to ensure current inventory is maintained to standard and commander has a full inventory list of all gear and equipment.
  • Aided in maintaining up-to-date records of current projected inventory, mandatory purchases, and adjust for budget increase or decrees.
  • Assisted leadership in obtaining and reviewing of reports for preparation of multiple documents and presentations to higher.
  • Instructed personnel on the use of radio equipment, proper radio terminology, weapons, combat life saver/first aid, land navigation, proper use of issued gear/TA-50, and marksmanship on various weapons through utilization of visual, auditoria, and hands-on learning methods.
  • Ensure training schedules that are approved by command are up to date, agendas are being met, and that leadership is informed of current status.
  • Maintained personnel competency evaluations, conducted monthly counseling's to subordinates, and maintained accountability for soldiers and their personal issued equipment/TA-50 and weapons and replenish/replace where needed.
  • Conduct and independently supervise details to insure proper conduct of duty, and quality of work is being done up to the highest standards that is in representation of the Army's core values.
  • Handle administrative duties such as plan/schedule meetings with leadership/subordinates, schedule trainings, create PowerPoint presentations with handouts, handle incoming or outgoing correspondence, memorandums through the use of telephone or email, using correct spelling, punctuation, and format.
  • Update leadership/subordinates on current duty related events, conduct regular status reports for leadership and logistical implications.
  • Ensure leadership is up-to-speed on the meeting agendas and who is attending and issues that needs immediate attention.
  • Supervisor: SGT Becca Boyer (540-303-2126) Okay to contact this Supervisor: Yes.
06/2011 to 06/2011 Mariner Support Representative FCI Federal | City, STATE,
  • Provides exemplary service to customers that call into the Agency Contact Center support line, through clear communication and consistent follow up with issues or concerns.
  • Handles issues of low complexity.
  • Receives division correspondence and routes to the appropriate team member.
  • Maintains division calendar, prepares own daily agenda, and send notifications to supervisor and staff members on any updates that may arise.
  • Assist with initial processing of 719K applications using Merchant Mariner Licensing and Documentation (MMLD).
  • Responsible for maintaining quality assurance for proper file keeping and orderliness/neatness.
  • Assist clerks/staff with administrative problems that are brought to the attention of the supervisor by staff members and notifies appropriate action officer of the need for the appropriate recommendations.
  • Responsible for maintaining and tracking own attendance and work station by utilizing proper appliances to ensure guidelines, protocols and cleanliness are met.
  • Actively learning substantive programs and operations of the department as they associate to the Division's clerical and organizational roles Handles issues of low complexity.
  • Provide excellent customer service to all customers.
  • Answer all incoming phone calls to the call center in a professional manner.
  • Respond to the caller's questions or concerns in a timely and professional manner.
  • Completely and consistently document, manage and resolve all inquiries from customers by properly completing necessary paperwork in a timely manner.
  • Consistently and accurately resolve all customer inquiries utilizing Agency systems, ensuring a prompt resolution that meets or exceeds customer expectations.
  • Communicate and document all customer concerns for reconciliation.
  • Maintain a clean and well organized work area.
  • Provide technical; support to other staff (Level I and II), and resolve issues.
  • Supervisor: Shonna Shindledecker (304-725-6811) Okay to contact this Supervisor: Yes First Data Salary: 21,000.00 USD Per Year Hours per week: 40.
04/2010 to 09/2016 Server Olive Garden | City, STATE, United States
  • Promptly greet tables with a smile and a bottle of wine.
  • Offer samples and suggest wine from the wine list describing dishes they go well with.
  • Answer questions about items on the menu, appetizers and entrées giving details on what is inside each dish.
  • Confirm with kitchen that food is made the way the guest wanted it, bring food to the table in a timely manner.
  • Anticipate all of the guests needs.
  • Refills are given without even being asked.
  • Make every guest's experience excellent and memorable.
09/2009 to 04/2011 Customer Service Representative First Data | City, STATE,
  • Answer receiving calls from merchants asking the right questions then transferring them to the department that can best serve them.
  • Discuss rates and fees for merchants presently doing business with us and giving information about the company to prospective merchants.
  • Change and update account information, verifying security information to keep each merchant's information safe and secure.
  • Fax, email, and mail documents, statements, terminal settlements and other account information as needed to customers if they ask.
  • Always verifying the security information first before sending anything.
  • Multitasking between noting phone calls with detailed information about why they called and what was accomplished on the call while working eight to ten computer systems at one time looking up settlements and card information
Education and Training
Expected in 2010 to to High School Diploma | Hagerstown Community College, Hagerstown, MD GPA:
Skills
administrative, administrative duties, Army, ask, Agency, balance, budget, call center, clerical, oral, counseling, excellent customer service, Documentation, email, Fax, first aid, government, instructing, inventory management, inventory, Law enforcement, leadership, Legal, letters, marketing, meetings, Mentoring, MCP, mail, office, PowerPoint presentations, weapons, Multitasking, navigation, organizational, personnel, on foot, Pick, presentations, processes, promotion, protocols, quality, quality assurance, radio, receiving, recruitment, safety, settlements, Supervisor, tables, telephone, phone, vision, well organized, written
Additional Information
  • Availability: Job Type: Permanent, Temporary, Term, Detail, Seasonal, Summer, Presidential Management Fellows, Recent Graduates, Multiple Appointment Types, Intermittent, Internships, Telework Work Schedule: Full-Time, Part-Time, Shift Work, Intermittent, Job Sharing, Multiple Schedules

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Resume Overview

School Attended

  • Hagerstown Community College

Job Titles Held:

  • Legal Instraments Examiner
  • Hospitality Specialist
  • Military Police Officer
  • Mariner Support Representative
  • Server
  • Customer Service Representative

Degrees

  • High School Diploma

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