Methodical Collections Manager establishes clear department guidelines and maximize employee compliance, productivity and success in resolving payment issues. Familiar with regulatory and legal guidelines. Skilled collection manager successful at managing a high volume of collections calls in fast-paced, demanding environments. Excellent conflict resolution and interpersonal skills. Driven to maximize returns and exceed monthly quotas.
Strong knowledge of the legal aspects of collecting accounts including Summons and complaints, bankruptcy, garnishments, foreclosures and enforcing judgments
DIRECTLY MANAGED 40+ COLLECTORS CARRYING OUT RESPONSIBILITIES IN ACCORDANCEWITH THE ORGINIZATIONS POLICIES AND APPLICABLE LAW.
INCLUDING INTERVIEWING, HIRING AND TRAINING EMPLOYEES PLANNING SIGNING AND DIRECTING WORK APPRAISING PERFORMANCE REWARDING AND DISCIPLINING EMPLOYEES ADDRESSING COMPLAINTS AND RESOLVIING PROBLEMS.
DIVIDED WORK LOAD AMONG COLLECTIONSTAFF, MONITOR PROGRESS AND ENSURE ALL COLLECTION ACCOUNTS RECEIVE APPROPRIATE ATTENTION IN TIMELY MATTER.
KNOW THE LEGAL ASPECTS OF COLLECTING AN ACCOUNT INCLUDING SUMMONS AND COMPLAINTS, BANKRUPTCY, REPOSSECIONS DEFICIENCY, GARNISHMENTS FORECLOSURE AND JUDGMENTS
MAINTAIN SYSTEMS TO TRACK COLLECTOR EFFICIENCIES
ENSURE COST EFFECTIVE LIQUIDATION OF ALL REPOSSESED REAL PROPERTY OR LOAN COLLATERAL
Knows the legal aspects of collection accounts including Summons and complaints, process serving, garnishments, freezing assets, foreclosures and enforcing judgments.
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