System Security: Data Privacy and Security, Web Security
Software:Visual Studio.NET, MS Visio, MS Word, MS PowerPoint, MS Access, MS Excel, MS Project, Various anti-virus software, UNIX
Operating Systems:Windows XP through Windows 8, Linux
Dean's List Honors: 3.31 GPA
Lead Instructor Campfire USA － Santa Ana, CA
Responsible for a class of students in an afterschool program.
Offered homework assistance utilizing creative and fun educational clubs.
Improved the quality of learning by using motivational strategies such as: educational games, implementing participation rewards, and engaging in activities that would encourage students to take interest in the activity.
Develop materials for afterschool book club to motivate students to read classic novels and increase literacy among middle school students.
Involved with parent conferences to discuss student improvements and achievements.
Stand in for Coordinator in his or her absence. Took on safety procedure responsibilities, planned student learning development, and offered assistance to all instructors.
July 2014 to CurrentMobileNetServices － Irvine Seattle, CA WA
System Performance [July 2014 - Present]: ◦ Managed VIRT Tickets, Communicated with End User and Corresponding Engineer location of Drop. Helped the West Area Developers with the process flow and functionality of VIRT and soon to come LIRT (LTE Issues Reporter Tracker) ◦ Post Processing Baseline, LCC Drives using Windcatcher, Windcatcher Web, upload tickets to VIRT. Analyzed Long Calls and Short Calls for VoLTE to PSTN, VoLTE to VoLTE, and analyzing RRC Connections for LTE Data. ◦ Troubleshooting Voice-Call Drops, EPS Bearer Drops (503), RTP Timeouts(401), Ineffective Attempts(487) using ISA, RTT. ◦ Tableau - Development of Dashboards demonstrating EPS Beares Drops, Top 10 Offenders, Geographic Views of all Sites & Drops and still generating others ◦ AWS C-Block: Test Los Angeles area with Spectrum Analyzer ◦ VoLTE - Basic Understanding, RRC connections, RTP Time Outs, EPS Bearer Drops, Ineffective Attempts ◦ VIRT - Assisted with Development, tested drops using XCAL
Site Testing ◦ Provided EVDO and Voice testing for Verizon's Lubbock - Midland, TX Rehome. ◦ Field support testing using DataPro to complete Voice and EVDO sector testing to include: site shakedown, soft hand off routes, ISSHO routes, IRAHO routes. ◦ AWS testing Los Angeles (Band 2100) & San Diego, CA (Band 2075) area using TEMS Software using TEMS. Seattle, WA ◦ VoLTE: Test the OC area MO and MT using TEMS, Basic Understanding of VoLTE Sprint (Ericsson) Network Integration [June 2013 - November 2013]
Network Integration ◦ Provided Network Integration support for Sprint's Rehome from Legacy to SNV in South and South-East Markets. ◦ Responsibilities include: * Using Secure CRT 5.0 * Querying and troubleshooting sites as requested. * Working with/Troubleshooting Live Sites on a Daily Basis using BSMCI, CLIAPP, QBTS * Worked with PM and Cell Techs to fix problem sites, Markets * Coordinating and training new engineers. * Interacting with RF department and Market Primes to prepare for Rehomes. * Generating NEAT reports and opening TRAMS tickets. * Running scripts and generating session files. * Administer and ensure standardization of all network integration and ensure delivery for different requests.
Sprint Network Vision [Jan 2014 - July 2014] ◦ SNV LTE Cluster Drive ◦ SNV 800 Voice Cluster Drive * Troubleshooting Hardware Issues * UE Kit Setup ◦ SNV LTE ATP 1900 & 2500 Band Shakedown * Troubleshooting * QXDM Testing Sofware * Working with Wireshark, CMD Prompt to complete Full Site Testing
AT&T (Ericsson) Walk Testing [July 2013 ] ◦ Walk testing support using TEMS test kit for in-building UMTS and LTE. ◦ UMTS and LTE deployment in locations listed below: * Dodgers Stadium, Los Angeles, CA * Monterey Park * Baldwin Hills
Other Projects: ◦ Drive Testing * Flagstaff, AZ: Cellular One (TEMS)
Shakedown and Cluster Drives 2G & 3G * Memphis, TN C-Spire: C-Spire Shakedowns (TEMS) 3G * Las Vegas, NV: ATP Training new teams using (QXDM) * Los Angeles, CA: oDAS Testing, Shakedown & Cluster * Train various group members and provide technical expertise in working. * Troubleshooting, escalating, and resolving RF and network integration issues. Identify and drive the implementation of process improvements, problem resolution, and root cause. * Working on the Wireless Core and Access Network Solutions in LTE, CDMA PMSC, EBSC, 1xRTT, and EV-DO * Prepare procedure reports for different customers and companies * Manage a Team, to ensure all deliverables are completed accordingly
Program Leader April 2013Think Together － Santa Ana, CA
In charge of teaching multiple subjects with new material provided by California State Standards.
Planned and conducted activities for a balanced program of instruction, demonstration, and work time that provided students with opportunities to observe, question, and investigate.
Regularly met with parents to discuss student issues and course weakness areas.
Keep inventory of all equipment and nutritional resources for students.
Education and Training
Bachelor of Science : Computer Information SystemsDeVry University － Long Beach, CA, USBachelor of Science in Computer Information Systems DeVry University, Long Beach, CA Dean's List Honors: 3.31 GPA
English and Spanish
Involved with parent conferences to discuss student improvements and achievements
Class, Comprehensive Large Array Data Stewardship System, Games, Increase, Instructor, Engineer, Rf, Associate, Inventory, Teaching, Testing, Voice, Analyzer, Aws, Process Flow, Pstn, San, Spectrum Analyzer, Storage Area Network, .net, Asp, Asp.net, C#, C++, Cobol, Excel, Html, Linux, Microsoft Project, Ms Access, Ms Asp, Ms Excel, Ms Powerpoint, Ms Project, Ms Visio, Ms Word, Powerpoint, Security, Sql, System Security, Unix, Visio, Visual Basic, Visual Studio, Web Security, Windows 8, Windows Xp, Word, Access, Basis, Cdma, Cellular, Deployment, Integration, Integrator, Problem Resolution, Process Improvements, Solutions, Training, Wireless, Wireshark