Lead Administrator Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
An 8-year experienced administrative professional who is able to handle competing demands and meet deadlines efficiently. EMPLOYEE SKILLS Anticipates needs Maintains proficient performance under pressure Ability to work in a team structure Pays close attention to detail in all aspects Possesses poise and professionalism Able to interact with all levels of staff Works with little or no supervision Accepts accountability
Microsoft Excel, Outlook, Word & PowerPoint
01/2011 to Current
Lead Administrator , ,
  • Supports a team of 4-8 professionals (Branch Manager, Division Directors, & Staffing Managers)
  • Ensure timely completion and accuracy of travel and entertainment expense reports
  • Schedule internal and client meetings Manage Outlook calendar - scheduling, rescheduling and canceling interviews/ client visits
  • Oversee the day to day operations of the office
  • Perform ad-hoc projects
  • Answer and screen a high volume of calls.
  • Coordinate conference calls Book and prepare conference room with required materials; provide beverage service
  • Draft internal and external email correspondence
  • Assist high end clients with special billing requests, providing certificates of insurance, correcting billing discrepancies, issuing reimbursements and submitting payments to the lockbox
  • Track team's CTO & floaters; ensure they are submitted into ADP's eTime.In addition to bereavement and jury duty
  • Maintain the confidentiality of highly sensitive information
  • Generate daily, weekly and monthly reports for senior management
  • Responsible for purchasing all office needs (kitchen, office supplies, toner, Fed-ex inventory, PCs, stationary, postage)
  • Act as a liaison to vendors and building management
  • Invoice processing
  • Responsible for the onboard of all internal new hires (I9 processing, review and submit new hire paperwork, order business cards, issue building and office badges, submit IT tickets to set up phone and computer, assist with selection of benefits, ensure completion of new hire training, stock work station)
  • Prepare the exit package for all terminations (both voluntary and involuntary)
  • Assist in the preparation of PowerPoint presentations
  • Point of contact for all inquires from the Billing, Legal, IT, Marketing and Payroll Departments
  • Ensure the completion of Non-disclosure agreements
  • Order catering
  • Collaborate with the billing department to ensure all revenue is captured during month end
  • Order, prepare and mail marketing materials to potential clients to generate new business
  • Run credit and criminal background checks.
  • Also set up drug test screenings.
  • Support the execution of networking events
  • Attend to the occasional personal need
  • Set up use of video interviews via Skype.
04/2008 to Current
Metlife, Inc. , ,
  • Worldwide the largest specialized staffing firm providing skilled professionals in the fields of accounting and finance, technology, legal, creative, marketing, and administration.
04/2008 to 02/2011
Administrative Assistant Bickford Senior Living Fresno, CA,
  • Supported a team of 6-8 professionals (Account Executives & Recruiting Managers) Provided front desk coverage in a fast paced environment, assisting 50-100 candidates daily Assisted with corporate or district initiated special projects Created excel spreadsheets and PowerPoint presentations Purged aged records & duplicate files in accordance with company's record retention policy Internet research for new job leads Prepared & sent outgoing shipments and distributed incoming mail and packages Provided backup coverage for outside branches Jim Ellis Saab Part of the Jim Ellis Family of Automotive Dealerships which sells and service new and used cars.
04/2006 to 08/2007
Front Desk Coordinator , ,
  • Greeted and directed customers arriving at the dealership; paged for available Sales Specialists Answered and transferred calls to all departments; placed reminder calls prior to scheduled appointment Maintained and updated appointment calendar Received and contacted customers regarding their license plates Assembled deal packets for Sales Specialists Provided filing, copying and data entry along with miscellaneous tasks as requested.
Expected in December 2016
Bachelor of Science: Business
CUNY Medgar Evers College - Brooklyn, NY
accounting, ADP, ad, Automotive, backup, benefits, Billing, Book, business cards, copying, credit, client, clients, data entry, email, senior management, fast, filing, finance, insurance, inventory, Legal, marketing, marketing materials, materials, meetings, excel spreadsheets, Microsoft Excel, mail, office, Outlook, PowerPoint, PowerPoint presentations, Word, networking, Internet research, Payroll, purchasing, Recruiting, Sales, scheduling, Staffing, phone, video

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Resume Overview

School Attended
  • CUNY Medgar Evers College
Job Titles Held:
  • Lead Administrator
  • Administrative Assistant
  • Front Desk Coordinator
  • Bachelor of Science

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