Enthusiastic ServiceNow Administrator and Junior Developer eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Multi-talented professional with over 15 years planning, organizing, and coordinating complex service and product delivery teams and 2 years experience in the administration and development of ServiceNow applications and workflows. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Motivated to learn, grow and excel in ServiceNow platform implementation and enhancement.
Crisis Text Line Volunteer Counselor
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