Coordinated OMS to achieve on time results * Created training procedures.
01/2012 - Current
Corbus, LLC － Cincinnati, OhioCustomer Order Processing Analyst
Managing Proctor and Gamble customer orders in SAP.
01/2011 - 01/2012
Safeway Step － Fairfield, OhioCustomer Service Manager
Customer Service Order Processing/Order Management Updated Website as Needed Wrote and Distributed Monthly Newsletter to 2000+ users via Constant Contact Tracked orders and Shipments Produced Monthly Sales Reports for Investors Analyzed Monthly Sales Reports to Forecast Trends in Sales Hired and Trained Customer Service Personnel.
01/2009 - 01/2011
Window City Cincinnati OhioOffice Manager
Payroll Accounts Receivable Accounts Payable Managed Schedules for the CEO and 3 Salespeople Assisted Streamlining Operations for the Indianapolis Location Customer Service Inside Sales Hired and Trained New Team Members.
01/1988 - 01/2009
Riffle & Associates － Cincinnati, Ohio
Opened Cincinnati Office in April 1988 Interviewed, Hired, and Trained all New Team Members Purchasing Account Manager for 8 Leading Electrical Manufacturers Assisted in Management of 22 Additional Electrical Manufacturers Liaison Between Manufacturers, Sales, and Clients Sales Reporting Attended Trade Shows Initiated and Maintained Client and Manufacturer Relationships Sales Territory in Cincinnati, Dayton, Columbus, Toledo, and Lima.
Daily Excel Reports to Management.
Daemen CollegeAmherst, New York
Vice President Beckett Ridge Swim Team
Volunteer Humane Animal Rescue Team