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Friendly server employee with proven strengths in cross-selling and customer service. Reliable individual with pleasant demeanor and terrific work ethic. Punctual server delivering service with smile while remaining calm in busy food establishments. Consistently delivering top-notch service to create repeat customer base. Customer-focused employee accurate in handling orders and payments. Knowledgeable about menu options and food safety. Consistently delivers above-average service. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Attentive individual offering 13 years of experience as Counter Attendant. Committed to delivering great service and highly efficient in processing cash and credit card payments. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Hardworking and reliable with strong ability in serving orders and communication with guests. Highly organized, proactive and punctual with team-oriented mentality. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
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- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Served drinks and prepared specialty beverages.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Provided exceptional service that reflected restaurant standards and core values.
- Made sure guests were satisfied with meals, taking swift action to correct problems.
- Answered questions about menus, giving guests list of items included in dishes when asked.
- Maintained safe food handling practices to prevent germ spread.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Provided exceptional service to high volume of daily customers.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Documented food orders and ran items to guest tables in dining room.
- Provided timely checks on guest needs and brought requests.
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
- Inspected items for damage and obtained replacements for customers.
- Verified customer identification for alcohol or tobacco purchases.
- Answered customer quests, provided store information and escorted to desired store areas.
- Received payments for products and issued receipts.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Cleared table and bussed dishes to allow for quick setups.
- Provided exceptional service to high volume of daily customers.
FSCJ - Jacksonville, FL,
Duncan U. Fletcher High School - Neptune Beach, FL
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Resume Overview
School Attended
- FSCJ
- University of North Florida
- Duncan U. Fletcher High School
Job Titles Held:
- Jax Bistro & Bar
- Longhorn's Steakhouse
- 7-Eleven
- Al's Pizza
Degrees
- Associate of Arts
- Some College (No Degree)
- High School Diploma
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