LiveCareer-Resume
Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Creative, energetic professional skilled in office administration, business communications, team collaboration and qualitative and quantitative analysis. Proven to bring streamline complicated operations in fast-paced environment. Manages diversified office administrative functions, manage events, offer customer assistance and provide team support.

Skills
  • Able to Lift 50 Lbs.
  • Productivity and Time Management
  • Strong Work Ethic
  • Multitasking and Prioritization
  • Conscientious and Detail-Oriented
  • Communication and Interpersonal Skills
  • Willingness to Learn
  • Adaptable and Flexible
  • Verbal and Written Communication
  • Information Confidentiality
  • Customer Service
  • Microsoft Office
  • Attention to Detail
  • Problem Solving
  • Service Oriented
  • Records Management Software
  • Office Supply Management
  • Data Entry and 10-Key
  • Reliable and Punctual
  • Self-Motivated
  • Creative Thinking
  • Record Sorting and Filing
  • Editing and Proofreading
  • Flexible and Adaptable
Experience
Janitorial Cleaner, 03/2022 - Current
City Wide Nassau, NY,
  • Kept business entrances clean, tidy and professional in appearance.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Dusted interior furniture, exhibit cases, pictures and frames, chairs, trim and light fixtures, using long handles and ladders to clear cobwebs from high places.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
  • Notified management of structural issues and major repairs.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Washed exterior and interior windows and trim, using ladders to access elevated windows.
  • Identified major repair and maintenance needs and notified management of concerns.
  • Followed safety processes for all manual and electric cleaning equipment.
  • Coordinated efficient move-outs, cleanings and move-ins to minimize time between residents.
  • Attracted quality tenants and screened with standard checks to verify suitability for available apartments.
  • Supervised administrative and maintenance staff supporting needs of tenants in 44 units.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Inspected grounds, facilities and equipment to determine repair and maintenance needs.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
  • Fostered good working relationships with owners, residents and board members.
  • Implemented processes to provide residents benefits of clean, safe and well-maintained community.
  • Managed day-to-day operations for 44-unit Apartments property with 90 occupants.
Assistant Office Clerk, 01/2020 - 05/2021
L.L. Bean, Inc. New Haven, CT,
  • Greeted visitors or callers to handle questions or direct to appropriate staff.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
  • Maintained business records by updating customer information.
  • Answered approximately 20 phone calls daily and pleasantly welcomed visitors to office.
  • Conducted office inventory checks and requested restock of supplies.
  • Resolved office equipment issues and scheduled service for advanced problems.
  • Supported bookkeeping through financial transaction documentation, expense reporting and budget monitoring.
  • Updated electronic and hard copy files, maintaining compliance with company data security and archival procedures.
  • Assisted with event planning through meeting room preparation, catering arrangements and invitation distribution.
  • Handled requests-for-information and delegated customer service tasks to appropriate employees.
  • Monitored calendars and scheduled appointments based on availability and established load limits.
  • Coordinated staff scheduling to promote smooth office operations.
  • Collected and coded various documents to prepare for filing, storage and processing.
Sales Associate, 08/2018 - 01/2019
Fedex Office Denver, CO,
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Developed trusting relationships with customers by making personal connections.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Answered incoming telephone calls to provide store, products and services information.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Used technology resources to assist customers in locating and selecting items.
  • Adhered to company initiatives and achieved established goals.
  • Worked with fellow sales team members to achieve group targets.
City Carrier Assistant, 06/2014 - 09/2015
USPS, United States Postal Service City, STATE,
  • Delivered and collects mail on foot or by vehicle under varying road and weather conditions.
  • Maintained professional and effective public relations with customers and community members.
  • Provided exemplary services to customers by being pleasant and engaging and offering to assist with mail-related concerns.
  • Used portable electronic scanner to track parcels and record tracking progress.
  • Prepared mail in sequence of delivery for optimal productivity.
  • Adhered to postal regulations and maintained knowledge of commonly used products and procedures.
  • Utilized portable scanners to mark item delivered to residences and businesses, keeping records current and accurate.
  • Collected mail from distribution and prepared in sequence for efficient delivery.
  • Acquired customer signature for registered and insured mail.
  • Handled undeliverable mail in accordance with established procedures.
  • Gathered mail and packages from mailboxes on foot and by vehicle on designated route.
  • Collected customs charges, postage due and C.O.D. payments.
  • Furnished customers with postal information, change-of-address cards and other postal forms.
  • Managed clerical duties within mail office and collaborated with other employees in team-centered environment.
  • Researched road conditions for assigned route to identify road construction and potential delays.
  • Delivered mail along prescribed route and retrieved additional mail from relay boxes.
  • Routed all classes of mail in sequence of delivery along established route.
  • Observed road rules, weather and road conditions and other factors to maintain safe driving record.
  • Separated mail to be transported to relay boxes along route for subsequent delivery.
  • Obtained receipts for registered and certain insured mail.
  • Furnished customers with postal information and provided change of address information and other related postal forms.
  • Sold stamps and money orders to mail customers along daily route.
Education and Training
High School Diploma: , Expected in 09/2013
-
Havre High School - Havre, MT
GPA:
: Criminal Justice, Expected in
-
Montana State University - Northern - Havre, MT
GPA:

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Resume Overview

School Attended

  • Havre High School
  • Montana State University - Northern

Job Titles Held:

  • Janitorial Cleaner
  • Assistant Office Clerk
  • Sales Associate
  • City Carrier Assistant

Degrees

  • High School Diploma
  • Some College (No Degree)

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