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Janitorial Cleaner Resume Example

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JANITORIAL CLEANER
Summary

Personable and dedicated Customer Service Representative with extensive experience in Customer Service. I'm A Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. I'm very Energetic and reliable well-trained in overseeing CRM for high-end merchandise environments. Proven performer leverages superior communication and relationship-building strengths. Detailed focus to increase and retain long-term customers. I'm Friendly and efficient Also devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues. Hardworking accustomed to fast-paced environments. Quickly and effectively understands, documents and resolves customer concerns, driving satisfaction while meeting demanding business objectives. Well-versed in standards and best practices.

Skills
  • Minor repairs
  • Rug shampooing
  • Sanitization techniques
  • Facility maintenance
  • Supply inventory management
  • Team management
  • Invoice generation
  • Customer service
  • Problem resolution
  • Organization
  • Credit card payment processing
  • Retail sales customer service
  • Problem-solving abilities
  • In-store support
  • Adaptive team player
  • Courteous demeanor
  • Sales expertise
Experience
The Spot Barber Shop | Oceanside, CAJanitorial Cleaner03/2020 - Current
  • Notified building managers about needed repairs to maintain public safety.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Organized custodial closets to easily find equipment and supplies.
  • Supported special [Type] events by setting up, arranging and removing decorations, furniture and supplies.
  • Responded promptly to requests to clean and sanitize areas after accidents.
  • Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
  • Used industrial cleaning equipment to quickly complete custodial tasks.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Identified major repair and maintenance needs and notified management of concerns.
  • Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
  • Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
  • Operated carpet extractors and floor buffers while adhering to all corporate safety measures.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Moved heavy furniture, equipment and supplies with hand trucks.
Zizzler Restraunt | Arizona City, AZHead Waiter03/2015 - 10/2015
  • Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Provided exceptional service to [Number] customers per day at [Type] establishment.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Upsold customers and optimized table-turns to outperform average sales by [Number]%.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Dollar Tree | Oceanside, CAStocking Lead07/2014 - 12/2014
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Used RF scanner to pick items from bins and complete orders.
  • Stocked and rotated products, supplies and paper goods to optimize freshness.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
  • Palletized merchandise for easy movement to sales floor locations.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Collaborated with others to discuss new [Type] opportunities.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Improved customer satisfaction by finding creative solutions to problems.
Walmart | Oceanside, CACashier04/2013 - 06/2014
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Helped customers find specific products, answered questions and offered advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Received payments for [Product or Service] and issued receipts.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Processed customer payments quickly and returned exact change and receipts.
  • Operated cash register, collected payments and provided accurate change.
  • Welcomed customers, offering assistance to help find necessary store items.
Education and Training
Eagles Peak Charter School | Oceanside CaGED01/2005
Palomar College | San Marcos, CAEnglish Literature05/2009
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Resume Overview

Companies Worked For:

  • The Spot Barber Shop
  • Zizzler Restraunt
  • Dollar Tree
  • Walmart

School Attended

  • Eagles Peak Charter School
  • Palomar College

Job Titles Held:

  • Janitorial Cleaner
  • Head Waiter
  • Stocking Lead
  • Cashier

Degrees

  • GED
    English Literature

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