Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet my goals. I believe that if you really want something, then you have to make it happen, you get back what you put out, a,d always do the next right thing.
Skills
Housekeeping
Floor Cleaning
Wall scrubbing
Cleaning techniques
Residential cleaning
Window Cleaning
Vacuuming
Mopping and sweeping
Cleaning bathrooms
Dusting furniture
Care of fine art
Ceiling fans
Literary Knowledge
Written and oral communication
Leadership
Cleaning and Organization
Hospitality service expertise
Effective planner
Clerical
Good telephone etiquette
Self-motivated professional
Critical thinking
Customer Service
Written Communication
Maintenance & Repair
Organization and Time management
Computer proficiency
Flexible & Adaptable
Work History
Janitorial Cleaner, 01/2021 - Current Servicemaster Clean – Canton, MS,
Maintained cleaning equipment, performed minor repairs and communicated with management regarding specific needs for new equipment.
Researched and learned optimum cleaning techniques and materials and deployed best methods to protect surfaces.
Upgraded janitorial services at facilities as evidenced by frequent comments about unprecedented cleanliness and sanitation.
Projected friendly and positive image in interaction with employees and guests and built trusting and supportive relationships with other team members.
Served in various office, cafeteria and educational settings and gained transferable skills to clean environment to employers' full satisfaction.
Cleaned, stocked and sanitized restrooms and inspected Timeframe to deliver guests immaculate, safe environments that reflected well on employer.
Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
Emptied trashcans and transported waste to collection areas.
Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Delivered quality customer service to address urgent needs and cleaning requests.
Used time management and efficient cleaning methods to meet deadlines.
Operated and maintained large carpet shampoo machines, industrial washing machines and dishwashers.
House Cleaner, 03/2018 - Current Reata Glen – San Juan Capistrano, CA,
Maintained cleanliness, sanitation and organization of assigned work areas.
Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
Operated and maintained large carpet shampoo machines, industrial washing machines and dishwashers.
Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
Emptied trashcans and transported waste to collection areas.
Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
Delivered quality customer service to address urgent needs and cleaning requests.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Adhered to professional house cleaning checklist.
Waxed and polished wood floors and other woodwork.
Kept building entryway glass clean and polished for professional presentation.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Dusted picture frames and wall hangings with cloth.
Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
Line Cook, 02/2013 - 08/2015 Uncle Julio's – Woodbridge, VA,
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Created identical dishes numerous times daily with consistent care, attention to detail and quality.
Prepared food items such as meats, poultry and fish for frying purposes.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Handled portion control activities according to specified instructions provided by chef.
Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Developed process that reduced waste and improved supply turnover.
Transitioned between breakfast and lunch service.
Unloaded food supplies from distributor trucks to efficiently organize inventory.
Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Managed relationships and negotiating prices with vendors for ingredients and equipment.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Collaborated with servers to collect information about specific customer desires and dietary needs.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Grilled meats and seafood to customer specifications.
Maintained smooth and timely operations in preparation and delivery of meals.
Engaged with customers, offering menu information, providing suggestions and showing genuine appreciation for business.
Reduced restaurant's annual food and labor costs through proper budgeting, scheduling and management of inventory.
Checked meat temperatures prior to plating and serving dishes, upholding strict standards for food safety and preparation.
Led shifts while preparing food items and executing requests based on required specifications.
Planned lunch, dinner and bar menus, as well as special menus for in-house special events and catering.
Adjusted meal portions based on costs, availability and planned recipes to optimize restaurant revenue.
Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
Oversaw scheduling, inventory management and supply ordering to maintain fully stocked kitchen.
Inspected completed dishes for best-in-class plating, aroma and food quality.
Library Assistant, 12/2008 - 07/2009 Prince William County Government – Lake Ridge, VA,
Handled check-in and check-out process of library books and materials at circulation desk.
Maintained circulation desk for lending periodicals and books to patrons.
Educated patrons on use of reference sources, card catalogs and automated information systems.
Collected and processed fines on overdue library materials.
Placed books on proper shelves when returned to circulation.
Entered new transactions and updated records of library users.
Stayed up-to-date on library policies and procedures to smoothly enforce standards.
Answered questions from patrons and helped to find desired materials.
Helped children select appropriate reading level library books.
Created fliers to inform visitors and patrons of book clubs, meetings and special programs.
Maintained secure environment by monitoring visitors at front desk.
Gained strong understanding of various methods for cataloging books and other materials.
Answered patron questions in-person or by phone regarding library services and resources.
Safeguarded library book and periodical inventory.
Handled receipt processing for book, audio-visual and computer software inventories.
Assisted patrons with library's computers and provided information on logging onto Internet.
Marketed library's many services to visitors and patrons through active communication.
Maintained accurate records and confidentiality of library book and periodical inventory.
Stayed up to date on references, card catalogs and automated information systems to teach and educate patrons.
Provided assistance and support to staff in regard to facility maintenance, security and services.
Closely monitored front desk visitors to maintain secure and clean environment.
Kept detailed records of lending transactions and library users.
Education
High School Equivalent: G.E.D., Expected in 05/2005 - Pamlico Community College - Grantsboro, NC GPA:
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