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IT Technician Resume Example

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IT TECHNICIAN
Experience
IT Technician, 08/2018 to Current
  • Barrister Global Services, Field Nation, and Personal businesses- Southern California, USA
  • Network set-up, installation, and troubleshooting for commercial businesses
  • Maintaining, troubleshooting, and supporting software/hardware equipment for laptops and PCs and servers support and troubleshooting
  • Troubleshooting and fixing printers
  • Vending machine troubleshooting and repairing
  • Installing, relocating and maintaining and upgrading the onsite Cisco switches, and routers
  • POS set-up, installation, and troubleshooting
  • Managed system-wide operating system and software deployments, as well as related software upgrade problems
  • Established, repaired and optimized networks by installing wiring, cabling and devices
Online User Support, 11/2016 to 08/2018
Endeavor
  • Online and remote troubleshooting for site users
  • Configured hardware, devices and software to set up work stations for employees
  • Trained and supported end-users with software, hardware and network standards and use processes
  • Installed, modified and repaired software and hardware to resolve technical issues
08/2013 to 10/2016
Bickford Senior Living
  • Worked with Windows Server 2008 Configured DNS, DHCP, Active Directory Implemented and
  • Maintained firewalls, series switches, and security appliances
  • Upgraded and expanded network systems and components
  • Installed software and operating systems on company computers
  • Resolved computer hardware and software, printing, installation, word processing, and email and operating system issues
  • Managed a team of 3 car sales employees
Computer Support Technician, 07/2011 to 07/2013
City Of Loveland
  • Resolved computer hardware, software, printing, installation, word processing, email, and operating systems issues
  • Maintained accurate hardware and software inventories
  • Set up and configured hardware and software on company equipment
  • Set up equipment for employees, including installing cables and hardware
  • Experience in working with different microcontrollers
Computer Technical Support & Network Technician, 09/2008 to 06/2011
Alvan Plast - Tehran
  • Maintained, troubleshoot, and supported all hardware equipment
  • Prepared and installed PCs, printers, fax machines, and phones
  • Ordered hardware and network equipment for the company's facility needs
  • Set up equipment for employees, including installing cables and hardware
  • Installed and tested communication and network equipment
  • Installing and updating switches, routers, and firewalls
Network Administrator and Car Sales Manager, 09/2005 to 08/2008
Arash Trans Co - Tehran – Detroit , STATE
Work History
IT Technician, 08/2018 to Current
  • Barrister Global Services, Field Nation, and Personal businesses- Southern California, USA.
  • Network set-up, installation, and troubleshooting for commercial businesses.
  • Maintaining, troubleshooting, and supporting software/hardware equipment for laptops and PCs and servers support and troubleshooting.
  • Troubleshooting and fixing printers.
  • Vending machine troubleshooting and repairing.
  • Installing, relocating and maintaining and upgrading the onsite Cisco switches, and routers.
  • POS set-up, installation, and troubleshooting.
Online User Support, 11/2016 to 08/2018
Causes International Inc.
  • Online and remote troubleshooting for site users.
  • Configured hardware, devices and software to set up work stations for employees.
  • Trained and supported end-users with software, hardware and network standards and use processes.
  • Installed, modified and repaired software and hardware to resolve technical issues.
Network Administrator and Car Sales Manager, 09/2005 to 08/2008
08/2013 to 10/2016
Company Name
  • Worked with Windows Server 2008 Configured DNS, DHCP, Active Directory Implemented and.
  • Maintained firewalls, series switches, and security appliances.
  • Upgraded and expanded network systems and components.
  • Installed software and operating systems on company computers.
  • Resolved computer hardware and software, printing, installation, word processing, and email and operating system issues.
  • Managed a team of 3 car sales employees.
Computer Support Technician, 07/2011 to 07/2013
Company Name
  • Resolved computer hardware, software, printing, installation, word processing, email, and operating systems issues.
  • Maintained accurate hardware and software inventories.
  • Set up and configured hardware and software on company equipment.
  • Set up equipment for employees, including installing cables and hardware.
  • Experience in working with different microcontrollers.
Computer Technical Support & Network Technician, 09/2008 to 06/2011
Company Name
  • Maintained, troubleshoot, and supported all hardware equipment.
  • Prepared and installed PCs, printers, fax machines, and phones.
  • Ordered hardware and network equipment for the company's facility needs.
  • Set up equipment for employees, including installing cables and hardware.
  • Installed and tested communication and network equipment.
  • Installing and updating switches, routers, and firewalls.
Education
Bachelor: Computer Hardware Engineering, 2011
Academic Centre for Development of Education, Culture and Research (ACDECR) - Iran Computer Hardware
Associate of Science: Computer Software, 2009
Technical & The Vocational University of Kermanshah - Iran Computer Software
  • Cisco Certified Technician Routing and Switching (CCT) Cisco Id: CSCO13597705
  • Cisco Certified Network Associate (CCNA 200-301) Cisco Id: CSCO13597705
  • Summary
    • Engineering graduate with hands-on experience on Cisco Routers, Cisco Switches, Real Network, and Microsoft servers. My field tech experience has helped me learn a lot in the networking field. I am looking forward to working with companies where I can work collaboratively and creativity while using my analytical skills to grow professionally and personally. Professional Summary
    • Over 10 years of experience as IT support [Installing, configuring, and troubleshooting network Equipment] [Microsoft Windows Server 2012 / 2008 / 2003].
    Certifications
    Cisco CCNA Certified. Cisco ID: CSCO13597705
    Highlights
    • Broad knowledge of hardware, software, printer, Proficient in WAN, LAN technologies
    • Skills:
    • Networking (CCNA certified), OSPF, EIGRP, Configuration of static routing and dynamic routing, Configuration and troubleshooting of VLANs, OSI and TCP/IP models ,TCP and UDP protocols, Configuration of IPV4 and IPv6 addressing
    • Installing, configuring, and maintaining network and data communications equipment, routers, switches, and network systems, Cisco Internetwork Operating System (IOS upgrades and recovery), Backup and restore Cisco device configuration, Routing & configuration MIKROTIK troubleshooting
    • Installing, maintaining, setting up, and repairing printers, maintaining, troubleshooting, and supporting software/hardware equipment for laptops and PCs and servers
    • Microsoft Windows servers 2003/ 2008 / 2012, Windows XP, 7,8,10, Installing and Configuring Active Directory Service
    • Academic, Research
    • Active Directory, Routers
    • Backup, Routing
    • Cables, Sales
    • CCNA, Servers
    • Cisco Certified Network Associate, Switches
    • Cisco, Cisco switches
    • Cisco Certified, TCP/IP
    • Computer Hardware, Technician
    • Hardware, Phones
    • Network systems, Troubleshoot
    • Data communications, Troubleshooting
    • DHCP, Upgrades
    • DNS, Upgrading
    • EIGRP, WAN
    • Email, Windows Server
    • Fax machines, Word processing
    • Firewalls
    • LAN
    • Laptops
    • Microsoft Windows
    • Windows XP
    • Network
    • Networking
    • Operating systems
    • Operating System
    • OSI
    • OSPF
    • POS
    • Printer
    • Printers
    • Processes
    • Protocols
    • Repairing
    Skills
  • Broad knowledge of hardware, software, printer, Proficient in WAN, LAN technologies.
  • Skills:
  • Networking (CCNA certified), OSPF, EIGRP, Configuration of static routing and dynamic routing, Configuration and troubleshooting of VLANs, OSI and TCP/IP models ,TCP and UDP protocols, Configuration of IPV4 and IPv6 addressing.
  • Installing, configuring, and maintaining network and data communications equipment, routers, switches, and network systems, Cisco Internetwork Operating System (IOS upgrades and recovery), Backup and restore Cisco device configuration, Routing & configuration MIKROTIK troubleshooting.
  • Installing, maintaining, setting up, and repairing printers, maintaining, troubleshooting, and supporting software/hardware equipment for laptops and PCs and servers.
  • Microsoft Windows servers 2003/ 2008 / 2012, Windows XP, 7,8,10, Installing and Configuring Active Directory Service.
  • Academic, Active Directory, Backup, cables, CCNA, Cisco Certified Network Associate, Cisco, Cisco Certified, Computer Hardware, hardware, network systems, data communications, DHCP, DNS, EIGRP, email, fax machines, firewalls, LAN, laptops, Microsoft Windows, Windows XP, Network, Networking, operating systems, Operating System, OSI, OSPF, POS, printer, printers, processes, protocols, repairing, Research, routers, Routing, sales, servers, switches, Cisco switches, TCP/IP, Technician, phones, troubleshoot, Troubleshooting, upgrades, upgrading, WAN, Windows Server, word processing
  • Build Your Own Now

    DISCLAIMER

    Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

    How this resume score could be improved?

    Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

    67Fair
    Resume Strength
    • Completeness
    • Formatting
    • Word choice
    • Length
    • Measurable results
    • Strong summary

    Resume Overview

    Job Titles Held:

    • IT Technician
    • Online User Support
    • Computer Support Technician
    • Computer Technical Support & Network Technician
    • Network Administrator and Car Sales Manager

    Degrees

    • Bachelor : Computer Hardware Engineering , 2011
      Associate of Science : Computer Software , 2009
      Technical & The Vocational University of Kermanshah - Iran Computer Software
      Cisco Certified Technician Routing and Switching (CCT) Cisco Id: CSCO13597705Cisco Certified Network Associate (CCNA 200-301) Cisco Id: CSCO13597705

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