IT Specialist Resume Example GP Strategies Corporation

IT SPECIALIST

Summary

Six year as an IT Specialist for a Government Contractor, with strong customer service skills, thinking outside the box for quick solutions, and working through every problem till all avenues are exhausted. Looking to take the skills I have acquired and putting them to use while picking up as much new knowledge as possible.

Highlights

Windows XP/Vista/7
Strong Customer service Skills
Quick learner

Microsoft Office expert
Works great under pressure
Patient and diligent

Experience

IT Specialist
February 2009 to February 2016GP Strategies Corporation - Gunpowder, MD

Assists in Helpdesk Support via telephone and in-Person with software (MS Office Suite, AutoCAD, and Adobe) and hardware (Printers and Scanners).
Set-up workstations and laptops for use.
Maintain office equipment and inventory consumables.
Assists with user accounts and permissions.
Maintain the AV equipment Maintain, troubleshoot, and schedule VTC conferences for multiple sites per client's needs.

Facilities Technician Specialist 2
December 2004 to February 2009GP Strategies Corporation - Gunpowder, MD

Backup Helpdesk Support and VTC Technician

Conducted preventive and corrective maintenance activities on plant and process equipment at Chemical Demilitarization Training Facility.
Maintained Spare Parts Database and Physical Inventory to Government Standards.
Valid Contractor ID for APGEA.

Delivery Specialist
September 2001 to December 2004Metro Office Products - Belcamp, MD

Delivered Office Furniture and Supplies throughout MD/DE/PA/DC Areas.
Onsite Customer Contact for Furniture Installation Job.

Education

High School DiplomaBohemia Manor High School - Chesapeake City, MD

Certifications

CompTIA A+ Certification.
Microsoft Windows Vista, Configuration.

Interests

Computers systems and Operating Systems.
Smart Phone Technologies.

Skills

A+ Certification, Adobe, AutoCAD, hardware, conferences, client, Database, Government, Inventory, laptops, MS Office Suite, Office, Microsoft Windows, office equipment, Printers, Scanners, troubleshoot, Vista

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IT Specialist Resume Example

Resume Score: 90%

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Resume Overview

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