IT Services Resume Example
I'm a very hard worker. When I set my mind to something I make sure to see it through. Working at my previous job, I got hands on experience, servicing customers and ensuring a pleasant experience. During interactions with customers, I make sure to smile, maintain appropriate eye contact, and assure they walk away feeling satisfied. I'm punctual and work well with others. I'm well spoken and always listen. I am currently self-employed, doing online work and sales. I am a self-taught programmer so naturally, I'm a good problem solver. I've been making money taking care of IT-related problems for people online, sometimes writing code completely from scratch or solving various other issues. I am also self-employed in online sales. Producing images of the product, creating a well formulated description, adjusting price ranges, and meeting with and servicing a customer. After which I reach out and make sure everything is fine with the product to ensure they are happy and potentially make future sales. I'm ready to start applying my skills today!
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Builders Firstsource, Inc. － Pooler , GA
- Serviced and repaired equipment according to manufacturer guidelines.
- Installed new systems and components according to service orders and manufacturer instructions.
- Adhered to company and OSHA-defined protocols to promote workplace safety.
- Inspected machinery and components to troubleshoot operations.
- Maintained up-to-date knowledge of latest research and trends through extended education and professional development courses.
- Tested components, assemblies and systems to diagnose problems.
- Assessed and identified issues and quickly resolved to restore functionality.
- Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.
- Followed safety guidelines for using tools, equipment and heavy machinery to avoid accidents and injury.
- Troubleshot malfunctions and diagnosed issues to get equipment back into service quickly and fully.
Self Employed － City , STATE
- Engaged in timely customer communication to resolve issues and identify sales opportunities.
- Monitored actuals, budgets and other strategic management tools to meet sales expectations.
- Cultivated new online customer account and affiliate relationships to grow customer base.
- Developed clear, concise and visually appealing virtual presentations of products and services.
- Worked with multiple internal and external resources, taking ownership in achieving digital marketing and revenue goals.
- Developed effective sales strategies to enhance customer satisfaction and boost sales.
- Built strong rapport with customers and maintained meaningful contact after sale to encourage future business.
- Managed internet e-mail leads, calls and text messages and remained available to respond to inquiries professionally.
- Exercised proper qualification skills to convert leads in to genuine sales opportunities.
Harris Teeter － City , STATE
- Assisted with purchases, locating items and signing up for rewards programs.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Properly verified customer identification for alcohol or tobacco purchases.
- Operated cash register, collected payments and provided accurate change.
- Assisted Customer Services with completing end-of-day counts and securing funds to prevent loss or theft.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Learned roles of other departments to provide coverage and keep store operational.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Trained new team members in cash register operation, stock procedures and customer service.
- Welcomed customers, offering assistance to help find necessary store items.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new employees in cashiering procedures, offering assistance in resolving Customer issues.
- Promoted specific item options to drive sales and achieve add-on purchases.
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Resume Overview
School Attended
- Lewisburg High School
Job Titles Held:
- IT Services
- Online Sales
- Cashier
Degrees
- High School Diploma Jun 2017
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