Technology leader with hands on expertise in taking business applications to cloud. I have worked extensively in managed cloud services and understand the ground realities of building and supporting a cloud infrastructure from ground up.
My current focus is on:
Developing and deploying mission critical applications on Hybrid, Private and public clouds
Enabling global teams to shift focus from hands on "support" to "technical innovation" using DevOps toolset
Providing strategic technology roadmaps to enable business growth
Cross-functional Global team management
Budgeting and resource management
IT Strategy and Planning
Risk Management and Security posture
Cloud Computing and Services- Experienced in Oracle Cloud, AWS Cloud, Nimbula and OpenStack Cloud.
Information Security- Strong experience in host base security consultation, IPSec VPN, LDAP based SSO, GPG encryption, SSL, PKI encryption, VPC, IAM
Virtualization- Strong experience in Xen or KVM based hypervisors, Virtual Box, Oracle VM, AWS EC2, Linux and Solaris containers. Familiar with Docker containers
Configuration Management and Delivery - Experienced in Ansible, some puppet
Programming and Source control - Python, git, Shell scripting
Storage - Object stores like Oracle Cloud storage, AWS S3, NFS- ZFS and Netapp, Gluster
Databases - Oracle, Mysql
Operating Systems - Oracle Linux, Redhat Linux, Past experience in Solaris, Limited experience with Windows
Networking - Strong knowledge of TCP/IP, HTTP/HTTPS, DNS, smtp, working knowledge of load balancers and network switches
Servers - x86 and x64 platform servers with Linux, SPRAC and x64 based Solaris
Data Center Automation - Experienced in rapid deployment of multi rack data center infrastructure
Enabled successful transition of over 40 customers running enterprise softwares from On-premise to Public Cloud
Spearheaded converged infrastructure management product offerings and delivered operational runbooks in under 3 months
Increased core system availability to 99.7% by developing standards and architectural governance and implementing best practices
Reduced the incidence of IT provisioning issues by 80% globally by leading a test driven code release program
Managed multiple technology transitions in data center - server, storage, backups, network while maintaining 99.5% availability for Enterprise customers across 8, Tier 3 and 4 data centers
Awarded Customer Services Pacesetter award - FY11,FY12,FY13,FY14,FY15, FY16,FY17
IT Director- Cloud OperationsFeb 2016 Oracle － Austin, TX
I lead a team of global architects which handles technology incubation, automation and L3 escalations. In past 2 years, we have delivered over 160+ releases, 10 global training sessions, 15 info sec reviews. This enabled sales team to offer 30 different application suites including ERP, CRM, Healthcare application suites across two of Oracle's cloud offerings - OCI Classic and OCI. The role requires me to operate across functions as well global teams.
IT Sr Manager, Oracle Managed Cloud ServicesDec 2013 to Dec 2015 Oracle
Responsible for a global 24x7 IT Operations Provisioning Practice for Managed Oracle Cloud Services servicing a customer portfolio of $30M annually.
Services include architecting, deploying and managing a variety of highly-available Oracle software (ERP, CRM, BI, Middleware & database clusters) on a cutting-edge, virtualized, Cloud infrastructure platform including Oracle's EXA Engineered systems.
Define and report on provisioning KPIs, managing & reporting SLAs
Build delivery models (offshore-onshore, functional/matrix) and staffing/managing 24x7 global IT teams
Facilitate technical discussions and supported hands-on investigations for complex Application Software and IT Infrastructure [ viz: LBR, Network, Firewall, Storage, Servers (Linux/Windows) ] related challenges.
Senior Principal Systems Administrator - Lead - Cloud OperationsOct 2011 to Nov 2013 Oracle America
Pre-Sales Deal Reviews : Validate hardware and OS architecture, labor required, support models and compliance scope
Next Generation Infrastructure deployment : A completely revised architecture for data center customer deployment platform.
Working with cross-organization teams, negotiating OLA with partner teams, process engineering, resource allocation,
Vendor Management- quotes and delivery scheduling, managing change to lifecycle of each technical component and building teams to operationalize the effort from pilot through maturity to complete day to day operation.
Executive reporting and delivery plans - Service readiness: Lead the intake of new technology into operations - from UAT to maturity.
Virtualization -OVMM, OS releases- OEL 5.x, new hardware platforms for X86
Critical Customer deployments and Escalations: Design and lead deployments for complex customer deployments involving x86, Engineered system - Exadata,Exalogic and Exalytics, SAN array-Pillar Axiom.
IT Manager - Systems DesignDec 2008 to Sep 2011 Oracle
Responsible for managing the US Global IT Service Design team.
Team is in charge of delivering design for production deployments in Oracle OnDemand [not Clould services] and Internal customers.
This includes application stack, servers, storage, backups, disaster recovery, operational, data center and financial impact planning.
We are also responsible for setting new standards for all new technologies to be adopted in GIT data centers.
The deployments consists of over 20K servers and 5 PB of disk storage [Exadata, NAS,SAN and DAS].
I have been involved in defining strategic technology directions in overall data lifecycle management - Storage, Backups and Disaster Recovery helping GIT implemeting technologies that solve business problems and save costs for Oracle.
Principal Systems AdministratorApr 2001 to Nov 2008 Oracle
Supported setup of 5000 servers and 5PB storage servers
Designed and implemented architectures for customers that have complicated setups with over 50 servers and >2TB storage
Advising on Security practices and building SOPs
Member of Linux Core competency team to come up with standards for Linux OS Redhat Linux AS 2.1/3 image to be used; Kernel/security patch testing and reactive/proactive roll out plans; and handling escalations related to Linux OS configurations for database and applications Member of Disaster Recovery competency team which handles all processes/architectures that are used in managing disaster recovery setup for customers.
Leading Performance Swat Team to diagnose performance issues at OS/storage levels
Part of Security Swat Team which is required to provide solutions for customers
Senior Support EngineerApr 2000 to Apr 2001 People.com
Designed and built, a fully redundant secure web-servers setup for the running the web site.
Installation (Jump-start/Custom), configuration and administration of Solaris 2.6 on Sun Netra t1 and Sun E420R servers Installation and configuration of F740 (600GB) Network Appliance Storage system in fully clustered mode and C1100 (Web-Cache device) Network Appliance.
Installation, configuration and administration of Apache Web server (with SSL modules) and Apache-Jserv application server on servers Tuning Solaris TCP/IP Parameters for better performance and security System Activity reporting and analysis of performance bottlenecks both at System and Network levels using tools such as SE toolkit, Memtool/top etc and commands like iostat, sar etc.
Installation and configuration of E10000 System.
Unix support EngineerOct 1997 to Mar 2000 Tata Consultancy Services
Provided support to critical production systems for financial firms such as ULIP, UTI; GIS solutions - USWEST and implementation of flagship banking product Quartz at various customer locations.
Lead migration of mail server from sendmail to Lotus notes.
Managed 100 hosts running Solaris 2.x, managing DHCP infrastructure, DNS and sendmail servers, Sequent systems and managing Oracle databases.
Bachelor of Science, Computer Applications2002Indira Gandhi National Open UniversityIndia
Associate of Applied Science, Computer Engineering1997Ambedkar Polytechnic － New Delhi, India
Associate of Applied Science, Software Applications1998NIIT － New Delhi, India
English (Full professional proficiency)
Hindi (Native or bilingual proficiency)