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Invoicing Specialist Resume Example

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INVOICING SPECIALIST
Summary
Customer Service & Administrative Specialist
Highlights
Microsoft Word, Excel and Outlook; data entry (7,500 + kpm), typist (50 + wpm); multi-line phone (up to 25 lines) * Customer service and communication (verbal and written LPS, Vendorscape, Lenstar
Accomplishments

Secretary of committee to promote office positivity.

Offered enhancement plans for the department so it can run smoothly.

Managed 8-10 clients sensitive documents to be scanned in a timely manner on a daily basis.

Experience
11/2014 - 01/2015
Coastal Staffing - Supplemental Health Care － Buffalo, NY Invoicing Specialist
  • Assisted in the Payroll & Billing Department by submitting talent (s) time on behalf of the Payroll Processors into various Vendor Management Systems.
  • Reviewed Invoices/Reverse Invoices that were sent out by the company to insure company was being paid properly.
  • Went into various Vendor Management Systems to dispute any hours and/or funds that were being billed to the talent/company.
  • Sorted talent(s) timecards into a weekly sorter to be later collated with the weekly invoices.
  • Scanned invoices with matching timecards on a weekly basis into a computer drive within the company.
  • Mailed or emailed invoices to clients so company can receive payment in a reasonable time frame.
  • Composed employment contracts for traveling talents seeking employment with the agency; sending through a website that provides electronic signatures.
  • Entered talent/client information into the company's main system to track assignments, bill rates, etc.
03/2013 - 11/2014
Fiserv, Inc － Williamsville, NY Operations Associate Specialist
  • Respond and provide prompt assistance with other department(s) within the company.
  • Complete associates various requests submitted in the company system.
  • Review documents throughout the company in which requires sorting.
  • Data entry of account numbers located on documents to be input and later scanned into the company main system.
  • Collate documents with the account number so documents can be scanned.
  • Scan documents into the company main system so other employees and clients can view.
  • Produce Excel spreadsheets gathering information from a company system for departments and outside vendors that are in need of company checks.
  • Highlight and envelope bank mortgage loan documents for the bank clients.
  • Reception duties as in, answering phones, directing clients and customers, assisting employees and visitors.
  • Copy, notate, and mail certified letters using the Postal website for customers who are delinquent with their loans, or if their vehicle has been or will be repossessed.
  • Obtain checks from client to attach a letter and mail customer for their refund.
  • Attend monthly meetings promoting positive work atmosphere documenting meeting minutes.
04/2012 - 03/2013
Elizabeth R. Wellborn, P.A － Getzville, NY Legal Assistant/ Jr. Paralegal
  • Drafted legal documents in preparation for attorney's court appearance in counties located in the state of Florida.
  • Respond promptly to attorney/ paralegal requests and produce Affidavits regarding client figures for judges in Florida County Courts.
  • Worked in various client systems to ensure foreclosure steps have been completed and closed in a timely manner.
  • Worked diligently on impromptu projects with-in the firm to ensure the firm was up to date with client systems as well as with county specific requirements.
01/2012 - 04/2012
M&T Bank － Williamsville, NY Telephone Sales Representative
  • Make calls to current customers reaching out for a solid banking relationship.
  • Maintain weekly, monthly, and quarterly goals within the department.
12/2008 - 12/2011
Pillar Processing, LLC － Getzville, NY Phone Specialist/ Legal Assistant
  • Maintain a delightful demeanor for customers, while ensuring strict confidentiality Handle calls from customers wishing to bring delinquent accounts current Respond promptly to inquiries from customers, attorneys and judges Handle and resolve customer complaints in a timely and professional fashion Prepare documents for attorney signatures to send to area courts.
  • Forward completed workout packages, payment disputes and short sale requests to clients.
  • Obtain figures from clients as well as breakdowns and prepare file folders for preparation of letters.
  • Compute outstanding attorney fees/costs quotes and provide to clients and staff for reinstatement and payoff purposes.
  • Assist department with requesting payoff/reinstatement figures from clients to provide to mortgagors.
05/2007 - 12/2008
Miranda Real Estate & Companies － Buffalo, NY Administrative Assistant
  • Maintained store data integrity by ensuring all confidential information was processed per company standards Assembled projects and presentations; typed memos, letters and other documents Managed office supplies and facility services Scheduled meetings, conferences and appointments Handled customer complaints, supervised associates and supported sales by executing promotions.
10/2006 - 05/2007
Chase Staffing － Atlanta, GA Administrative Assistant
  • Maintained office, provided client services and kept daily records of accounts.
  • Read and routed all correspondence and managed daily order processing.
01/2007 - 04/2007
Corporate Temps － Atlanta, GA Data Entry Assistant
  • Extensive communication with internal and external customers.
  • Performed invoicing and collections while providing general office support.
  • Reconciled purchase orders and repair requests.
  • Scheduled and implemented travel arrangements.
09/2005 - 06/2006
Community Services for the Developmentally Disabled － Buffalo, NY Receptionist/ Clerk Typist
  • Established a more efficient class scheduling process and assigned students to classes Created and maintained a detailed filing system Sorted and distributed incoming mail and faxes, signed for all packages and deliveries Assisted with weekly and monthly billing through the state government level Answered and redirected inbound phone calls to the main company number (up to 25.
01/2003 - 05/2005
Wilson Greatbatch, LTD － Cheektowaga, NY Production Worker/Weld Operator
  • Exceeded weekly and monthly production goals.
01/1997 - 04/2003
Grace Nursery land Daycare － Buffalo, NY Teacher Aide/Assistant Director
Education
6/2006
Adult Learning Center Buffalo, NY Medical Office Assistant Certificate: Broadcast Journalism Broadcast Journalism
5/2001
Canisius College Buffalo, NY Journalism Journalism
The Ohio State University Columbus, OH
Personal Information
Honest Teamwork/team player Strong work ethic Comfortable with deadlines and goals Eye for detail/ check for accuracy Flexible and dependable
Skills

Attorney assistant, banking, billing, interpersonal skills, client meetings, customer service, data entry, decision making, directing, faxes, filing, general office, invoicing, legal, letters, meetings, Microsoft Excel, Microsoft Office Outlook, Microsoft Word, organizational skills, payroll, presentations, problem-solving, processor, reception, sales, scheduling, answering phones, travel arrangements, troubleshooting, typist.

Additional Information
  • PERSONAL ATTRIBUTES: Honest Teamwork/team player Strong work ethic/ Comfortable with deadlines and goals / Eye for detail/ check for accuracy Flexible and dependable
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Resume Overview

Companies Worked For:

  • Coastal Staffing - Supplemental Health Care
  • Fiserv, Inc
  • Elizabeth R. Wellborn, P.A
  • M&T Bank
  • Pillar Processing, LLC
  • Miranda Real Estate & Companies
  • Chase Staffing
  • Corporate Temps
  • Community Services for the Developmentally Disabled
  • Wilson Greatbatch, LTD
  • Grace Nursery land Daycare

School Attended

  • Adult Learning Center
  • Canisius College
  • The Ohio State University

Job Titles Held:

  • Invoicing Specialist
  • Operations Associate Specialist
  • Legal Assistant/ Jr. Paralegal
  • Telephone Sales Representative
  • Phone Specialist/ Legal Assistant
  • Administrative Assistant
  • Data Entry Assistant
  • Receptionist/ Clerk Typist
  • Production Worker/Weld Operator
  • Teacher Aide/Assistant Director

Degrees

  • Medical Office Assistant Certificate : Broadcast Journalism
    Journalism

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