Investigator Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
06/2017 to Current
Investigator State Of New York West Syracuse, NY,
  • Conducted stationary and mobile surveillance on individuals being investigated.
  • Strengthened traceability, developing organization systems for criminal prosecutory case logs, records, reports and agendas.
  • Created process to capture, integrate and maintain data supporting field information applications.
  • Reported results of investigations with written observations and photographs, and produced final reports.
  • Conducted debriefings for arrested subjects to obtain information pertinent to investigations.
  • Eliminated process discrepancies by accurately investigating organized crime, homicide, fraud and other major crime cases while preparing, submitting and aiding district attorney prosecution cases.
  • Ran background checks of individuals to obtain data on character, financial status and personal history.
  • Completed comprehensive face-to-face interviews with subject, neighbors, employers, family and friends and generated detailed reports documenting investigative findings.
  • Conducted background investigations for personnel security clearances.
  • Interviewed subjects, targets and witnesses for information verification and corroboration.
  • Trained and mentored field investigators and worked with team lead to identify skills, problem areas and opportunities for staff development and improvement.
  • Compiled and analyzed information regarding gang members and activities.
  • Analyzed data, reports and forensic evidence, including blood and fire patterns and bullet trajectories.
  • Wrote accurate and timely reports regarding emergency response calls.
  • Developed case plans and conducted comprehensive investigation tactics to obtain necessary evidence.
  • Conducted safe and legal inspections and searches of property, vehicles and items.
  • Shortened criminal investigation lead time, executing operational protocol for criminal and non-criminal violations.
  • Served on tactical specialty unit targeted at weapons and narcotics crimes.
  • Maintained organized records of all information and material pertinent to open investigations.
  • Assisted in development of internal and external training presentations.
  • Maintained detailed case log of all cases assigned to monitor progress and completion.
06/2015 to 06/2017
Correctional Sergeant State Of Indiana Muncie, IN,
  • Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
  • Assigned daily tasks and responsibilities to employees and filled out daily work logs.
  • Oversaw assigned court trips for jailers, maintaining security of staff and public at all times.
  • Coordinated shakedowns to locate and remove unauthorized items.
  • Handled visitation and ensured all visitors were properly identified and free of contraband.
  • Supervised and made cell assignments.
  • Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Performed site evaluations, customer surveys and team audits.
  • Improved operations by working with team members and customers to find workable solutions.
  • Recognized by management for providing exceptional customer service.
  • Earned reputation for good attendance and hard work.
  • Improved customer satisfaction by finding creative solutions to problems.
11/2012 to 06/2015
Correctional Officer Department Of The Interior Poplar, MT,
  • Escorted prisoners to court appearances to protect everyone involved in proceedings and prevent escape.
  • Recommended further treatment strategies and diagnostic efforts for inmates.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Maintained appropriate control, security and well-being of youth at all times.
  • Implemented defensive tactics and physical restraints to maintain safety and security of [Type] facility.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Maintained clear and open communications with all facility areas to support efficient and safe operations.
  • Enforced resident behavior management protocols and wrote incident reports for infractions.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Inspected cells and conducted random searches of common areas.
  • Promoted rehabilitation of offenders and maintained safety of staff and residents.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
  • Detected potential threats and quickly defused conflicts.
  • Assisted in restraining violent and unruly inmates.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Supervised meal distributions and observed inmates during meals.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Supervised inmates during meals, visits, recreation, telephone calls and shower time.
  • Conducted pre-trip and post-trip equipment inspections of transport vehicles and equipment.
  • Instructed inmates on work details and transported to work sites.
  • Processed inmates by completing paperwork, conducting searches and recording fingerprints.
  • Reviewed housing assignments and reassigned inmates when needed.
  • Maintained daily logs of shift activity.
  • Supervised inmates during day-to-day activities.
  • Signed in all visitors and completed appropriate visitation log forms.
Education and Training
Expected in 06/2008
High School Diploma:
Lawrence Central High School - Indianapolis, iN,

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Resume Strength

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Resume Overview

School Attended
  • Lawrence Central High School
Job Titles Held:
  • Investigator
  • Correctional Sergeant
  • Correctional Officer
  • High School Diploma

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