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Interpretive Guide Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Certified tour director and interpretive guide with an enthusiastic passion for cultivating unforgettable travel experiences. Exceptional historical knowledge of the Pacific Northwest with excellent organizational and public speaking skills. Experience in guest services, resolving problems, and improving customer satisfaction.

Tour Director / Guide Experience
11/2019 to Current Interpretive Guide Aramark - Lake Quinault Lodge | City, STATE,
  • Guide groups of up to 15 people on a four-hour tour of Quinault Rain Forest in the Olympic National Park.
  • Give an interpretive narration of the history, culture, flora, and fauna.
  • Take guests on a short interpretive hike in the rain forest.
  • Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
  • Developed tour materials to enhance guest experiences.
  • Entertain guests with various props for maximum engagement, fun, and lasting memories.
  • Offered friendly and efficient service to all customers, handling challenging situations with ease.
02/2020 to Current Driver / Local and Regional Guide Cheryl's Northwest Tours | City, STATE,
  • Drive, guide, and host small, private SUV tours of Seattle WA, and the Pacific Northwest
  • Built personal relationships with guests to promote positive experiences.
  • Offer a customizable tour based on the guests' interests and passions
  • Provided information through narratives on various sites throughout the Pacific Northwest, relaying stories to provide interest.
03/2019 to 09/2019 Motor Coach Driver / Guide Holland America / Princess Cruise Lines | City, STATE,
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Gave commentary, insight, and recommendations to guests on the land portion of their cruise tour around Fairbanks, AK, and to and from Denali National Park.
  • Pick up and drop off guests at multiple locations during a scheduled tour.
  • Handle passengers luggage to and from the motorcoach.
  • Clean and sanitize the motorcoach after each use.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
Additional Experiences and Skills
  • Guest Services Front Desk Agent, Food and Beverage, Kitchen, Housekeeping Companies: Aramark
  • Motorcoach Driver Class A License with Passenger Endorsement
    Companies: Holland America / Princess Cruise Lines; Aramark
  • Logistics / Airport Meet and Greet Companies: Holland America / Princess Cruise Lines; Cheryl’s Northwest Tours.
  • Semi-Truck Driver Class A License (22 years, 1.6 million miles); Interstates Across America / Los Angeles Metro / Washington State / Oregon.
    Companies: Werner Enterprises, Omaha NE; Puget Sound Truck Lines, Seattle WA; Barrier West Inc., Aberdeen WA; Haney Truck Lines, Yakima WA; Skagit Transportation, Mt. Vernon, WA
  • Plant Facility Yard Manager Companies: Ocean Spray Cranberries, Aberdeen WA; Eagle Global Logistics, Los Angeles CA; Pacific Veneer, Aberdeen WA
  • Owner / Operator of Music Production Company and Recording Studio Boston MA and New York NY (5 Years)
  • Customer Service Sears, Riverside CA (1½ years)
  • College Marching Band Riverside Community College, Riverside CA (2 Years)
Education
Expected in 03/2021 CIG | Interpretive Guiding National Associtation Of Interpretation, Fort Collins, CO, GPA:

Certified Interpretive Guide

Expected in 02/2019 CITM | Tourism And Travel Management International Tour Management Institute, Sausalito, CA, GPA:

Certified Tour Director / Travel Guide

Expected in 06/1995 Bachelor of Arts | Music Berklee College Of Music, Boston, MA GPA:
Certifications
  • Red Cross First Aid / CPR / AED Certified (January 2021)
  • Washington State Food Worker Card (May 2020)
  • Washington State Class 13 MAST Permit (May 2020)
  • IATA Destination Geography Certificate (May 2020)
  • FAU Hospitality and Tourism Certificate (April 2020)
  • University of Illinois Geology Certificate (April 2020)
  • Eagle Scout (1991)
Personal Interests and Hobbies

United States History, World History, Music History, Sports, National Parks, Photography, Hiking, Camping, Cooking, Gardening, Museums, Story Telling

More Information

Gateway Cities: Seattle / Portland

Citizenship: United States

Video Introduction: https://youtu.be/Q92cUt7uAwg

LinkedIn: www.linkedin.com/in/erik-hinman-1ab48017b

Website: www.inspirethecurious.com

Washington DC TG License #: TGL20607

Destination Experience and Adept Destination Knowledge

Pacific Northwest Olympic Peninsula (16-Year Resident), Seattle, Portland, Columbia River Gorge, Willamette Valley, Oregon Coast, Crater Lake, Coeur d’Alene, Boise, Magic Valley, North Cascades, Mt. Rainier, Mount St. Helens

California / Nevada Redwood Highway, Eureka, Sacramento, Carmel, 17-Mile Drive, Monterey, Los Angeles (21-year

Resident), Disneyland, Hollywood, Beverly Hills, Santa Monica, San Diego, Palm Springs, Las Vegas, Reno / Tahoe

Arizona / New Mexico / Utah Phoenix, Tucson, Grand Canyon, Lake Powell, Santa Fe, Albuquerque, Bryce,

Zion, Canyonlands, Arches, Monument Valley, Salt Lake City

Wyoming / Montana / Dakotas Jackson Hole, Grand Tetons, Yellowstone, Cheyenne, Glacier, Mt. Rushmore

Colorado / Rocky Mountains Denver, Colorado Springs, Vail, Pikes Peak, Aspen, Silverton, Durango Railroad

Alaska / British Columbia / Yukon Anchorage, Denali, Fairbanks, Seward, Valdez, Arctic Circle, Alaska Railroad,

Victoria, Vancouver, Banff, Jasper, Whitehorse, Dawson City

Texas / Arkansas / Missouri Houston, Dallas, San Antonio, Austin, Galveston, El Paso, Kansas City, Branson

Deep South Asheville, Atlanta, New Orleans, Chattanooga, Knoxville, Nashville, Memphis, Piedmont Triangle

Florida Orlando, Space Coast, Daytona Beach

Great Lakes Chicago, Detroit, Cleveland

Mid-Atlantic Washington DC, Baltimore, Arlington, Mt. Vernon,

New York / Penn Dutch Country New York City (1-Year Resident), Philadelphia, Gettysburg, Hershey

New England / Eastern Canada Boston (3-year Resident), Lexington, Concord, Cape Cod, Newport, Toronto, Montreal

Hawaii Honolulu, North Shore, Big Island, Hilo, Kona

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Resume Strength

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Resume Overview

School Attended
  • National Associtation Of Interpretation
  • International Tour Management Institute
  • Berklee College Of Music
Job Titles Held:
  • Interpretive Guide
  • Driver / Local and Regional Guide
  • Motor Coach Driver / Guide
Degrees
  • CIG
  • CITM
  • Bachelor of Arts

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