LiveCareer-Resume

installer utility resume example with 9+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Efficient Utility Worker with excellent organization and planning skills. Adept at dealing diplomatically with public and contractors while representing organization professionally. Talented in learning data control systems and processes for distributed generation services and associated software.

Skills
  • Decision Making
  • Problem Detection and Resolution
  • Critical Thinking
  • Relationship Building
  • Supply and Parts Ordering
  • Troubleshooting and Diagnostics
  • Heavy Object Lifting
  • Preventive Maintenance
  • Technical Documentation Interpretation
  • Cost Documentation
  • Repair Work Planning
  • Task Concentration
  • Clear Communication
  • Hand and Power Tool Operation
  • Physical Strength and Stamina
  • Control Precision
  • Flooring Upkeep
  • Basic Repair Skills
  • Waste Disposal
  • Loading and Unloading Procedures
  • Facility Maintenance
  • Personnel Training
  • Building Insulation
  • Handheld Computers
  • Willing to Learn
  • Word Processing
  • Energy Efficiency Improvement
  • Microsoft Office
  • CAD Software
  • Wooden Structure Building and Repair
  • Accurate Estimation
  • Safety Monitoring and Compliance
Experience
03/2020 to 03/2023 Installer Utility Republic Services, Inc. | Holland, MI,
  • Performed routine inspections of assigned areas, detecting necessary repairs or hazardous conditions.
  • Inspected finished work for quality and customer requirements.
  • Completed detailed inspections on equipment to check safety and functionality.
  • Logged services provided in job ticket system.
  • Coordinated daily utility repair activities with teammates and supervisor.
  • Located utility lines to diagnose and repair issues.
  • Discarded defective or damaged equipment following procedures.
  • Read meters and recorded customer consumption.
  • Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Ordered parts, supplies or equipment from catalogs or suppliers.
  • Recorded type and cost of maintenance or repair work.
  • Installed equipment to improve energy or operational efficiency of residential or commercial buildings.
09/2017 to 03/2018 Installer Utilty/Asst Project Manager Staffmark Group | San Leandro, CA,
  • Built and established strong partnerships with teams, vendors and contractors.
  • Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
  • Led meetings with internal team members, consultants and contractors.
  • Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
  • Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
  • Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
  • Conducted periodic inspections of job sites for quality and progress.
  • Drove continuous improvement of project delivery process by providing strong leadership.
  • Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
  • Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
  • Generated and tracked change orders and other contractual modifications affecting budget and schedule.
  • Modified project plans when needed to better align with organizational objectives.
  • Determined project staffing needs and led resource management.
  • Maintained clean, organized and fully stocked work areas for maximum efficiency.
  • Followed daily maintenance lists to keep work areas productive and operational.
  • Organized tools, equipment and supplies necessary to complete assignments.
  • Gathered and removed trash, debris and liquid waste.
  • Performed routine inspections of assigned areas, detecting necessary repairs or hazardous conditions.
  • Inspected finished work for quality and customer requirements.
  • Wore appropriate clothing, erected barricades and signage and used proper equipment and tools.
  • Completed detailed inspections on equipment to check safety and functionality.
  • Deep-cleaned machinery, vehicles and facility areas weekly.
  • Logged services provided in job ticket system.
  • Coordinated daily utility repair activities with teammates and supervisor.
  • Located utility lines to diagnose and repair issues.
  • Discarded defective or damaged equipment following procedures.
  • Assisted with sign and pole installation and removal.
  • Read meters and recorded customer consumption.
  • Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
  • Implemented troubleshooting techniques to resolve issue.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Ordered parts, supplies or equipment from catalogs or suppliers.
  • Recorded type and cost of maintenance or repair work.
  • Installed equipment to improve energy or operational efficiency of residential or commercial buildings.
10/2016 to 08/2017 Lead Dispatcher SYSCO Food Services | City, STATE,
  • Established and maintained positive relations with drivers, creating work environment to embrace, promote and lead continuous improvement efforts.
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.
  • Utilized various software systems to facilitate movement, planning and scheduling.
  • Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
  • Developed and monitored field efficiencies and innovated new ways to improve operations.
  • Analyzed and reported on GPS tracking reports in effort to create efficiencies regarding conserving fuel, reducing idle time.
  • Processed accounts receivable, accounts payable and payroll, utilizing in-house software.
  • Trained employees on triaging and dispatching procedures to properly handle daily calls.
  • Managed daily scheduling of labor and equipment needs and changes, embracing continuous improvement efforts.
  • Alerted personnel of road and weather hazards to minimize accidents and delays.
  • Embraced, promoted and led continuous improvement efforts to establish drivers and trucks utilized to maximum potential.
  • Scheduled loads according to priority and available equipment.
  • Kept detailed and updated records of calls in physical and electronic databases.
  • Supervised driver dispatching, route planning and vehicle tracking for over [Number] drivers.
  • Monitored changes in delivery schedule and communicated changes to customers.
  • Worked closely with transportation supervisor to dispatch and assign loads.
  • Answered customer requests with information about product availability, shipping information and status updates.
  • Managed daily delivery and work schedules to maximize coverage.
  • Identified locations and needs of callers to accurately send assistance.
  • Reported delays, accidents or other traffic and transportation situations.
  • Recorded complaints and discussed possible solutions with customers to prevent negative word of mouth.
  • Tracked changes in computer system to keep records current and accurate.
  • Investigated and resolved customer and vendor issues to retain business.
  • Leveraged GPS devices and computer programs to plan routes, update customers or advise drivers about upcoming issues.
  • Responded immediately to emergencies by initiating outbound calls to police agencies and emergency contacts.
  • Liaised with customers to provide logistics for drivers and coordinate delivery times.
  • Communicated with individuals within inbound call center setting to complete dispatch support for [Type] calls.
  • Matched bills of lading and reconciled quantities to verify items shipped.
  • Recorded results of service calls to create report summaries for senior management.
11/2011 to 10/2016 Onsite Supervisor Chep Usa | City, STATE,
  • Maintained positive working relationship with fellow staff and management.
  • Identified needs of customers promptly and efficiently.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Implemented strategies to take advantage of new opportunities.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Assessed company operations for compliance with safety standards.
  • Analyzed key performance indicators to identify effective strategies.
  • Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
  • Worked closely with human resources to support employee management and organizational planning.
  • Organized client meetings to provide project updates.
  • Determined consumer needs to provide products and services appealing to larger market.
  • Wrote and submitted reports on industry trends, prompting managers to develop business plans.
  • Audited company's legal documents to verify compliant policies and procedures.
  • Analyzed company's expenditures and developed financial models.
Education and Training
Expected in 06/1996 to to High School Diploma | Las Lomas High School, Walnut Creek, CA GPA:
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • Created highly effective new program that significantly impacted efficiency and improved operations.

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Resume Overview

School Attended

  • Las Lomas High School

Job Titles Held:

  • Installer Utility
  • Installer Utilty/Asst Project Manager
  • Lead Dispatcher
  • Onsite Supervisor

Degrees

  • High School Diploma

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