Inspiritec Customer Service Representative Resume Example

I am an information technology specialist that is seeking employment that will utilize my previous experience and skills to meet business objectives and support commitments to customer service, employee development, and continuous improvement. Over 5 years of consistently achieving superior performance levels and operational excellence in the information technology field. A Goal-oriented and collaborative IT professional with experience applying hardware and software design, installation, administration, and configuration to support growing businesses. Extensive experience with Microsoft 2003 and 2008 server platform as well as in-depth knowledge and experience in enterprise network systems planning, design, and configuration. Solid skills in network integration with database systems, desktop applications as well as experience in network security and firewall configuration. Additional skills and experiences include: Troubleshooting various Military applications and systems; Computer Hardware Fundamentals; Computer Network Administration; Project Research; Decision Making; Active Directory; Computer Security; Safety / Risk Assessment; Linux Network Administration; Administrating Windows 7; Network Infrastructure; Program Coordination; Problem Solving; Writing / Editing; Team Building.

Assisted in the recovery of people stranded on rooftops during post Hurricane Katrina and Hurricane Rita, volunteered to distribute food and water to displaced families, assisted the local church in the coordination and distribution of clothing and household items to displaced families of Hurricane Katrina and Hurricane Rita. Volunteered and performed numerous hours assisting elder veterans with their health care needs to include transport to their appointments.

German Fluent / both written and verbal

Active Directory, administrative, AD, Analyst, Antivirus, backup, C, computer hardware, Network Systems, databases, database, desktops, DHCP, Dynamic Host Configuration Protocol, DNS, email, fast, forms, funds, German, keyboard, Languages, laptop computers, laptops, logistics, access, Microsoft Access, Excel, Exchange, Microsoft Office suite, office, Outlook, Power point, Microsoft Project, Windows 7, Microsoft Windows, Windows, 98, Word, Enterprise, network security, network, operating systems, policies, presentations, printer, printers, promotion, risk management, servers, spreadsheets, ssl, Systems Analysis, technical support, telephones, troubleshooting, VM, written