Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Highlights
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education
University of Southern New Hampshire Manchester, NH Expected in BS Degree : Technical Business Management - GPA : Technical Business Management
, Expected in Certificate - Project Management, Boston University : - GPA :
Accomplishments
Experience
General Electric - Inside Sales Specialist
Louisville, KY, 01/2012 - Present
  • Key support of sales as primary contact to OEM's and supplier accounts.
  • Verify design data and design specifications ­ setting sales and quotation requirements Key in acquisition of new business and products Contract management Coordinate information, issues between internal departments, sales and customers Creating and maintaining project timelines and ensuring budget control Compile, verify information for releasing production products to customer specifications Analysis of cost estimates for tooling, materials, manufacturing and establish selling price and establish profit margins.
Breakthru Beverage Group - Sales Analyst
Aventura, FL, 01/2011 - 01/2012
  • Prepare monthly rolling demand forecast, organize and chair demand forecast review meetings.
  • Manage account activities 4 key target accounts Generate reports: Sales, Pricing, Business Planning and Product Management Manage sales lead data base, design and manage sampling data base Lead management meeting in reporting to corporate office Prepare pipeline and rolling 18 month demand forecast with high accuracy for N+3.
General Electric - Inside Sales Specialist
Marietta, GA, 01/2007 - 01/2011
Panera Bread Co - Manager
Columbia, SC, 01/2005 - 01/2007
  • Managed all customer service functions in support of sales.
  • Coordinated manufacturing and R&D needs with customer and shipping requirements.
  • Conducted analysis of sales reports and provided forecasts to company President Provide input to senior management and manufacturing as to results of customer surveys.
Pike Electric Company - Director
Melbourne, FL, 01/1996 - 01/2003
  • Customer Relations & Programs Managed the operational and administrative efforts for a staff of professionals, responsible for managing all customer service functions including budgeting, sales forecasting and trend analysis.
  • Provided trend analysis of sales & monthly forecasts of sales while maintaining inventory levels of both stock and custom products.
  • Grew the department from an order system to a fully functional customer service department that was a pro-active part of the sales team.
  • Increasing sales by 15% the first year.
  • Coordinated manufacturing needs with the customer needs and shipping requirements.
  • Instituted new procedures that reduced inventory by 50% without disrupting sales, increased manufacturing efficiencies on production and re-qualified the order point quantities Provided input to senior management and quality assurance as to products and services.
  • Project team leader for reorganization and shutdown of manufacturing facility.
  • Successfully negotiated a purchase program with a customer that had up to that point refused to negotiate with anyone at the company.
  • Through persistence and effective communications, received a commitment for purchase of $1.5 million worth of product in the first six months of agreement Product Line Manger - Responsible for all marketing aspects including market development, main- taining product sales establishing prices and maintaining margins.
  • Established procedures and necessary documentation for the development of new products as well as conceptualizing the process for documentation of R&D projects.
RAYTHEON MARINE COMPANY - Manager Retail Store Manager
City, STATE, 01/1991 - 01/1996
  • Managed customer service call center staff that supported 3 marketing divisions.
  • Responsible for con- ception and implementing processes to improve operational policies in support of corporate mission.
  • Accountable for department budget.
  • Participated in trade shows throughout NA, responsible for setting schedules and staffing.
  • Coordinated cross functional teams of Customer Service Group and the Product Support Established performance standards resulting in reduced lost calls by 59%, increased the num- ber of calls handled by 15%, reduced call wait time by 5% Product Line Administrator - Responsible for purchase orders to vendors located in Japan, Germany and England.
  • Analyzed marketing & sales trends; projections for manufacturing capacities of off-shore facilities Previous positions include , Service Manager, Purchasing & Sales positions Military Service - US Coast Guard, active duty.
Skills
administrative, budgeting, budget, Business Planning, call center, Contract management, Customer Relations, Customer Service, data base, documentation, senior management, functional, maintaining inventory, inventory, team leader, managing, marketing, market development, marketing & sales, materials, meetings, office, policies, Pricing, processes, Product Management, profit, Project Management, Purchasing, quality assurance, reporting, selling, Sales, sales forecasting, sales reports, shipping, staffing, surveys, trade shows, trend

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Resume Overview

School Attended

  • University of Southern New Hampshire

Job Titles Held:

  • Inside Sales Specialist
  • Sales Analyst
  • Inside Sales Specialist
  • Manager
  • Director
  • Manager Retail Store Manager

Degrees

  • BS Degree
  • Certificate - Project Management, Boston University

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