Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. I have more than 30 years of experience in customer service and management. I am very detailed-oriented, energetic, and can multi task. I can work independently or as part of a team.
Microsoft Office proficiency
Meticulous attention to detail
Professional and mature
Made reasonable procedure exceptions to accommodate unusual customer requests.Provided accurate and appropriate information in response to customer inquiries.Demonstrated mastery of customer service call script within specified timeframes.Addressed customer service inquiries in a timely and accurate fashion.Developed effective relationships with all call center departments through clear communication.
administrative support, AIA, contracts, Controller, customer service, data base, delivery, Detail oriented, fast, fax, filing, forms, government, insurance, Director, managerial, materials, Microsoft Access, Microsoft Excel, mail, office, Microsoft Outlook, Outlook, Microsoft Publisher, Microsoft Word, multi-line telephone, multi-tasking, network, office equipment, personnel, policies, proposal, reception, researching, sorting, spreadsheets, tables, make travel arrangements, travel arrangements, Type, 50 wpm, word processing
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