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Information Desk Staff Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 , resumesample@example.com
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Microsoft Office Suite – Excel, Word, Outlook, PowerPoint
  • Excellent writing and communication skills
  • Proficient with MATLAB, ArcGIS, Canvas and Blackboard software programs
  • Academic
  • Administrative
  • ADMINISTRATIVE SKILLS
  • C
  • Canvas
  • Interpersonal
  • Communication skills
  • Excellent communication
  • Critical thinking
  • Clients
  • Client
  • Customer service
  • Inventory
  • Director
  • Managing
  • MATLAB
  • Excel
  • Microsoft Office Suite
  • Office
  • Outlook
  • PowerPoint
  • Word
  • Neat
  • Nursing
  • Problem solving
  • Reception
  • Safety
  • Servers
  • Telephone
  • Phone
  • Time management
  • Video
Work History
05/2020 to Current Information Desk Staff Chs, Inc. | Pasco, WA,
  • Key responsibilities:.
  • Welcoming guests of the building, managing the main College of Nursing phone line, answering general questions, assisting building occupants as needed, and providing strong customer service.
  • Collaborating with other Information Desk workers, the Student Services Coordinator, Safety Services, Schmidt security, Building Services and College of Nursing administrators and faculty.
  • Serving as an administrative presence in the facility by completing regular rounds of the academic building, monitoring the video surveillance system, and keeping a security log.
  • Maintaining a working knowledge of the Emergency Operations Plan and implementing emergency response in the facility as needed.
  • Providing support to events in the building when required.
  • Completing other duties upon the request of the Student Services Coordinator, Safety Services Director or Dean of the College of Nursing.
02/2019 to 12/2019 Administrative Office Apex Systems | Rockville, MD,
08/2018 to 12/2018 Food Service Worker Bickford Senior Living | Marion, IA,
  • Key responsibilities:.
  • Organized and made food deliveries and served during events.
  • Adhered to all relevant safety and sanitation rules in all performed tasks.
  • Maintained a neat and clean workspace at all times.
  • Provided assistance with inventory restocking and various other tasks as required.
  • Strong knowledge of all food preparation safety and sanitation standards.
02/2018 to 07/2018 Front Desk Assistant/ Food Service Worker Peninsula Regional Medical Center | Berlin, MD,
  • Key responsibilities:.
  • Assisted bar and food servers for events based on client's request.
  • Provided assistance with inventory restocking and various other tasks as required.
  • Processed payments from clients for events.
  • Assisted in the office, by answering phone calls, taking orders and planning for upcoming events.
  • Organized and made food deliveries and served during events.
  • Maintained a neat and clean workspace at all times.
  • Adhered to all relevant safety and sanitation rules in all performed tasks.
  • Strong knowledge of all food preparation safety and sanitation standards.
04/2017 to 07/2017 Microbiologist Shalom Medical Laboratory Services | , ,
  • Key responsibilities:.
  • Reception of patients and attending to their needs.
  • Culturing and investigation of bacteria and other parasitic microorganisms through several tests like High vaginal swab m/c/s, urethra swab m/c/s, wound swab m/c/s and also carrying out tests like; Full blood count, Widal test, malaria parasite test, cholesterol test, fasting and random sugar test.
07/2013 to 09/2014 Warri Refining & Petrochemical Company | , ,
  • Industrial Training Key responsibilities:.
  • Investigated incidents that affected health such as pollution control, accidents at work, noise control, toxic contamination, pest infestations, food poisoning and waste management.
  • Ensured exemplary standard of behavior.
  • Assisted in building effective relationships with all stakeholders through excellent communication and interpersonal skill, taking and providing appropriate advice.
  • Ensured a high level of attention to details and the ability to analyze problems and find solutions.
04/2020 to Student Nurse | City, STATE,
  • Medical- Surgical (Med-Surg unit) OhioHealth, Mansfield, OH Fall 2020.
01/2021 to Student Assistant Clerk NA | City, STATE,
  • Answer and respond appropriately to student's and client's needs.
  • Document and distribute office files to designated departments.
  • Establishing priorities and manage workload.
  • Ensuring proper feedback to students in response to their needs.
  • Adequate knowledge of health and safety issues in handling routine office tasks.
01/2021 to Capstone Complex Health (Med-Surg Unit) OhioHealth | City, STATE,
Education
Expected in 5/2021 Bachelor of Science | Nursing in Progress Ashland University, Mansfield, Ohio GPA:
Expected in 2018 Master of Science | Environmental Management and policy Florida International University, Miami, Florida GPA:
Expected in 2015 Bachelor of Science | Microbiology Afe Babalola University, , Ekiti GPA:
Work History
04/2020 to Student Nurse | Mansfield, OH
  • Medical- Surgical (Med-Surg unit) OhioHealth, Mansfield, OH Fall 2020.
01/2021 to Student Assistant Clerk Complex Health (Med-Surg unit) OhioHealth | Mansfield, OH
  • Answer and respond appropriately to student's and client's needs.
  • Document and distribute office files to designated departments.
  • Establishing priorities and manage workload.
  • Ensuring proper feedback to students in response to their needs.
  • Adequate knowledge of health and safety issues in handling routine office tasks.
01/2021 to Capstone Cleveland Clinic | Columbus, OH
05/2020 to Current Information Desk Staff Ashland University | Mansfield, OH
  • Key responsibilities:.
  • Welcoming guests of the building, managing the main College of Nursing phone line, answering general questions, assisting building occupants as needed, and providing strong customer service.
  • Collaborating with other Information Desk workers, the Student Services Coordinator, Safety Services, Schmidt security, Building Services and College of Nursing administrators and faculty.
  • Serving as an administrative presence in the facility by completing regular rounds of the academic building, monitoring the video surveillance system, and keeping a security log.
  • Maintaining a working knowledge of the Emergency Operations Plan and implementing emergency response in the facility as needed.
  • Providing support to events in the building when required.
  • Completing other duties upon the request of the Student Services Coordinator, Safety Services Director or Dean of the College of Nursing.
02/2019 to 12/2019 Administrative Office Miami Dade College | Miami, FL
08/2018 to 12/2018 Food Service Worker Chartwells – Florida International University | Miami, FL
  • Key responsibilities:.
  • Organized and made food deliveries and served during events.
  • Adhered to all relevant safety and sanitation rules in all performed tasks.
  • Maintained a neat and clean workspace at all times.
  • Provided assistance with inventory restocking and various other tasks as required.
  • Strong knowledge of all food preparation safety and sanitation standards.
02/2018 to 07/2018 Front Desk Assistant/ Food Service Worker Aramark – Florida International University | Miami, FL
  • Key responsibilities:.
  • Assisted bar and food servers for events based on client's request.
  • Provided assistance with inventory restocking and various other tasks as required.
  • Processed payments from clients for events.
  • Assisted in the office, by answering phone calls, taking orders and planning for upcoming events.
  • Organized and made food deliveries and served during events.
  • Maintained a neat and clean workspace at all times.
  • Adhered to all relevant safety and sanitation rules in all performed tasks.
  • Strong knowledge of all food preparation safety and sanitation standards.
04/2017 to 07/2017 Microbiologist Shalom Medical Laboratory Services | ,
  • Key responsibilities:.
  • Reception of patients and attending to their needs.
  • Culturing and investigation of bacteria and other parasitic microorganisms through several tests like High vaginal swab m/c/s, urethra swab m/c/s, wound swab m/c/s and also carrying out tests like; Full blood count, Widal test, malaria parasite test, cholesterol test, fasting and random sugar test.
07/2013 to 09/2014 Warri Refining & Petrochemical Company | ,
  • Industrial Training Key responsibilities:.
  • Investigated incidents that affected health such as pollution control, accidents at work, noise control, toxic contamination, pest infestations, food poisoning and waste management.
  • Ensured exemplary standard of behavior.
  • Assisted in building effective relationships with all stakeholders through excellent communication and interpersonal skill, taking and providing appropriate advice.
  • Ensured a high level of attention to details and the ability to analyze problems and find solutions.
Certifications
ASLC- 2021 ACLS- 2021 ODH School-Aged Children Vision Screening- 2020 Health Literacy for Public Health Professionals- 2020 Culturally Competent Nursing Care: A Cornerstone of Caring- 2020 FEMA/NIMS- 2020 Heartsaver CPR AED American Heart Association – 2019 Health, Safety and Environmental Certificate (WRPC) Health, Safety and Environmental Certificate (1,2 & 3) – 2016
References
REFERENCES Whitney Jones (Supervisor) Ashland University 1020 S Trimble Rd, Mansfield, OH 44906 419.521.6878 wjones3@ashland.edu Eydie Gomez (Supervisor) Miami Dade College 11011 SW 104th St Miami, Florida 33176 (305) 237-0938 egomez5@mdc.edu Vanessa Osorio (Manager) Chartwells – Florida International University 11200 SW 8th St Miami, Florida 33199 (646) 675-8018 vanessa.osorio@compass-usa.com Besidone Edema-Sillo (Supervisor) Shalom Medical Laboratory Services 13 Mabiaku Road Warri, Nigeria +234 0703 408 8522
Publications
Uriewhu E. M. (2018) “Study of the tropical hardwood hammock & the preservation of its native species” Uriewhu E. M. (2018) “The King Tide. A day of science” Uriewhu E. M. (2018) “Plastic bag ban” Uriewhu E. M. (2015) “Phytochemical analysis and antimicrobial activities of some Euphorbia species”, Uriewhu E. M. (2014) “Global climate change and changes in disease distribution” Department of Microbiology Annual Seminar for Graduating Students, Afe Babalola University, Ekiti, Nov 4-8, 2014. Uriewhu E. M. (2104) “Wastewater management in Warri refining and petrochemical company” Proceedings of department of Microbiology International Conference (NAMSABUAD 2014). December 20-25, 2014.
Skills
  • Microsoft Office Suite – Excel, Word, Outlook, PowerPoint
  • Excellent writing and communication skills
  • Proficient with MATLAB, ArcGIS, Canvas and Blackboard software programs,
  • Academic, administrative, ADMINISTRATIVE SKILLS, c, Canvas, interpersonal, communication skills, excellent communication, critical thinking, clients, client, customer service, inventory, Director, managing, MATLAB, Excel, Microsoft Office Suite, office, Outlook, PowerPoint, Word, neat, Nursing, Problem solving, Reception, Safety, servers, telephone, phone, time management, video
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    Resume Overview

    School Attended
    • Ashland University
    • Florida International University
    • Afe Babalola University
    Job Titles Held:
    • Student Nurse
    • Student Assistant Clerk
    • Capstone
    • Information Desk Staff
    • Administrative Office
    • Food Service Worker
    • Front Desk Assistant/ Food Service Worker
    • Microbiologist
    Degrees
    • Bachelor of Science
    • Master of Science
    • Bachelor of Science

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