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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Career Focus

Accomplished and results-driven sales professional offers 15+ years of leadership, engineering and account management experience as an integral part of a sales team delivering cloud services and managed platforms. Strategic thinker and proactive problem solver with expertise in consultative selling and technical analysis.


Summary of Skills

Fortune 500 partner experience

Cloud technology expertise

C-Level relationships

Managed services

Financial analysis

Contract negotiation

Service Delivery

Work force management

Consultative sales techniques


  • Multidisciplinary exposure
  • Cloud management
  • Virtualization
  • SharePoint
  • Microsoft Excel, Project and Visio
  • Salesforce.com CRM
  • Project management
Accomplishments

Created strategies to develop and expand cloud solutions portfolio, which resulted in a 200% increase in monthly sales.

  • Qualified, developed and implemented technical solutions for Fortune 500 clients.
  • Orchestrated across internal and external teams for seamless delivery.
  • Consistently surpassed sales goals year after year.
  • Increased sales by 200% over a two year period.
Professional Experience
to | , ,
    11/2013 to 11/2014 Individual Contributor Bickford Senior Living | Alberta, VA,
    • Coordinated and managed programs and project teams to support the Firm's pivotal sales strategy: The establishment, maintenance, and expansion of managed service and cloud overlay with key accounts.
    • Established processes and criteria in developing complex solutions across multiple business units.
    • Managed emerging markets, Exchange solutions, vendor and broker managed solutions, including: Hosted networks, Security, low latency connectivity.
    • Successfully drove new business and grew revenue for customer applications across multi-business verticals.
    • In-depth knowledge of global initiatives while collaborating with internal and external teams.
    • Exceeded corporate objectives within HFT, FX, Futures and Derivative markets.
    • Built a multi-silo strategy through product development, outsourced solutions, and partner relationships.
    11/2012 to 11/2013 Sr. Account Director Zayo Group | Boise, ID,
    • Successfully drove new business incentives for the Cloud Management Services segment and collaborated with service overlay for Premier Clients.
    • Defined strategy for internal and external teams in complex bids of AT&T Managed Service solutions: Cloud Hosting, UC as a service, Cloud Security, AT&T Connect, etc.
    • Managed premier accounts to grow revenue and establish new business within the AT&T enterprise vertical.
    • Successfully sold over 150% of quota and retained 100% revenue.
    10/2011 to 11/2012 Sr. Account Director Zayo Group | Macon, GA,
    • Developed and managed both carrier and enterprise accounts: Managed Services overlay for cloud, security, voice and colo.
    • Wide breadth of knowledge in facilities based designs utilizing IP, MPLS, VoIP applications.
    • Cultivated leads, facilitated strategic relationships, managed internal teams and processes, and collaborated with external vendors and outsourced teams.
    • Developed, created, solved, priced and negotiated customer managed network solutions and contracts.
    • Facilitated strategic solutions for global managed accounts.
    • Assessed design and risk while preparing full turnkey solutions that included: Procurement, installation, configuration, management and monitoring of customer networks.
    • Thorough knowledge of networking from the facilities layer to the application layer.
    11/2008 to 11/2011 Global Account Director Verizon Communications | Seattle, WA,
    • Instrumental in developing managed cloud solutions creating consultative relationships and strategic network services.
    • Financial vertical expert providing managed service options, including: Managed security, Data Center, Cloud security and Smart WAN.
    • Developed complex bids and technical solutions for Fortune 500 companies that included data center, private line, IP, VoIP, MPLS, voice and video applications.
    • Worked extensively in the back office to deliver seamless delivery.
    • Bridged the gap between engineering and sales while reporting directly to Sales President of North America.
    • Successfully sold over 200% of quota and retained 100% revenue.
    • Engineered, negotiated and managed low latency solutions for algorithmic trading firms.
    • Trained, managed, and motivated internal and external teams: sales, system engineers, project managers.
    • Collaborated with Marketing and Engineering teams on new product development and roll-out.
    03/1997 to 05/2007 Core and Customer Networks Manager Prophet Brand Consulting | East Aurora, NY,
    • Managed Planning, Engineering and Sales for all privately managed customer networks.
    • Thorough knowledge of all platforms: IP, Frame Relay, ATM, Voice, and Private Line.
    • Provided detailed solutions on an individual case basis for enterprise and carrier class customers.
    • Direct report to senior sales and finance executives functioning as a liaison to all organizations.
    • Successful in achieving largest revenue attainment in the company.
    • Compiled detailed cost evaluations for global banking network with a thorough evaluation of opex and capex allocations.
    • Drove results with a team of +50 employees in company's largest capex recovery initiative.
    • Seasoned presentation skills preparing metrics used by senior engineering executives for internal and external audiences.
    • Instrumental in the evaluation and deployment of +25 new network platforms.
    • Managed and deployed 11 data centers nationally beating the calendar deadline and capex budgets.
    06/1993 to 03/1996 Associate Astronics Corporation | City, STATE,
    • Managed largest client (TACADA) financials reconciling all billing and hours and collaborated with the Texas Rangers.
    • Headed up evaluations, annual reviews and promotion/compensation processes.
    • Acted as Affirmative Action/Equal Employment Opportunity Officer.
    10/1989 to 05/1993 Electronics Technician Coopers And Lybrand, LLP | , STATE,
    • Managed and maintained satellite communications equipment for the USS Hunley, Norfolk, Virginia.
    • Acted as work center supervisor for crypto-logical equipment, provisioning and damage control for the operations department.
    • Supervised first VHF Motorola radio system deployment used exclusively for damage control and operations departments.
    • Procured all equipment consisting of multi-million dollar budgets while managing all financial allocations.
    Education
    Expected in Bachelor of Arts | University of Wisconsin, Madison, GPA:

    State of Wisconsin Senate Page

    Student Government Representative - SOS Party

    Delta Delta Delta Sorority

    Skills

    Cloud Management

    Managed Services Expert

    Consultative Sales

    Project Management

    Technical Expertise

    Results Oriented

    Team Builder

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    School Attended

    • University of Wisconsin

    Job Titles Held:

    • Individual Contributor
    • Sr. Account Director
    • Sr. Account Director
    • Global Account Director
    • Core and Customer Networks Manager
    • Associate
    • Electronics Technician

    Degrees

    • Bachelor of Arts

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