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Human Resources Manager Resume Example

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HUMAN RESOURCES MANAGER
Executive Profile

Visionary HR professional with hands-on organizational skills to implement and execute HR strategies. Expert in the areas of talent management, employee relations, benefits, compensation and performance management. Ability to adapt with rapidly changing business environments and interface effectively at all levels of the organization. Demonstrated business acumen, excellent relationship-building, negotiating, problem-solving and coaching skills. Strong attention to detail, client-service oriented, team-oriented, and exceptional communication skills. Self-motivated and directed with the ability to prioritize and make decisions.

Skill Highlights
  • Human Resources Leadership/communication Skills
  • Negotiation Expert
  • Employee Relations
  • Organizational Development
  • Workflow Planning
  • Change Implementation
Core Accomplishments

Spearheaded new program which increased retention.

Managed all functions related to human resources.

Mentored and coached leadership

Professional Experience
Human Resources Manager
May 2005 to September 2008Blackstone Medical, Inc - Springfield, MA
  • Responsible for all aspects of Human Resources in a rapidly growing spinal implant company with 165 US employees.
  • Reported directly to the Chief Operating Officer of a 110 million dollar privately held company.
  • Worked closely with the C.E.O and C.O.O to define, build, and implement value-added HR strategies and solutions in support of organizational business and financial objectives.

Contributions:

  • Developed and managed cost efficient and effective recruiting practices which resulted in an annual savings of $150,000.
  • Managed headcount planning and partner with hiring managers to discuss general staffing activities, job requirements, and developed salary ranges representative of external market demands, internal equity, and budget constraints.
  • Acted as an internal consultant to managers through coaching and advise on a myriad of employee issues.
  • Ensured compliance of state and federal statutes and regulations.
  • Managed the addition of a Careers Center on the company website.
  • Wrote, implemented and administered various HR policies and procedures.
  • Created and implemented employee on-boarding process which included new hire orientation.
  • Managed sensitive employee relations issues which include: sexual harassment, code of conduct, performance improvement plans, written warnings, etc.
  • Managed company employee morale events to include annual holiday party and summer picnic.
  • Implemented automated and self-service systems to streamline processes and provide employees with enhanced accessibility to personal and company information.
  • Managed benefit renewals to reduce employer and employee expenses while enhancing benefit package to attract top talent.
Human Resources Associate Manager
September 2003 to May 2005J. Crew - Lee, MA
  • Associate Manager of 2.7million revenue generating specialty retailer
  • Managed staffing needs by recruiting high-end sales specialists
  • Oversaw hiring process, orientation, and employee training
  • Actively listened and understood both customer and sales specialist expectations to make appropriate decisions

Benefits Administrator
August 2002 to January 2003Black Mountain Management Group - New York, NY
  • Outsourced from Brown Brothers Harriman to Black Mountain Management.

Contributions:

  • Provided Key HR and Benefits knowledge resulting in enhanced service to employees.
  • Ensured accurate transfer of data and troubleshot errors for implementation of new on-line benefits hub for 2700 employees.
  • Trained employees on new software, conducted open enrollment, administered 401(k) conversion to new record keeper, paid carrier bills, resolved health and life insurance claim issues, enrolled new hires, and processed COBRA and terminations.
Benefits Administrator
February 2002 to August 2002Brown BrBrown, Brothers Harriman & Co. - New York Boston, NY MA
  • Promoted and relocated to New York to replace a Vice President.
  • Contributions: Administered health benefits, life insurance, terminations, COBRA and 401(k) Delivered benefits presentation weekly to all new hires Personally handled partner benefits.
Recruiting Coordinator
November 2001 to February 2002Brown, Brothers Harriman & Co. - Boston, MA
  • Promoted to add value to recruiting team through ability to identify, collaborate and change inconsistent HR administrative processes.

Contributions:

  • Created a on-line recruiting guide to train new HR employees.
  • Updated and posted job information on various recruitment web sites.
  • Directed pre-employment hiring process for new hires.
  • Tracked and reconciled employee data recordkeeping in HRIS.
  • Maximized efficiency by implementing Excel program to track and process employee referrals, sign on bonuses, and department hiring fees.
Human Resources Assistant
March 2001 to November 2001Brown, Brothers Harriman & Co. - Boston, MA
  • Added reporting tools and automated manual for HR administrative processes.
  • Streamlined resume submittals and reduced hiring fees through assistance in implementation of employee referral and college recruiting programs.
  • Coordinated temporary staffing needs for Boston office.
  • Oversaw new hire paperwork including compliance with I-9 documentation Sourced, distributed and tracked incoming resume submissions.
Teacher Assistant
January 1999 to January 2000Boston College's School for Handicapped Children - Boston, MA.
Direct Care Worker
January 1998 to January 1999Utilized Behavior Management Howard Mental Health - Pittsfield Burlington, MA VT.
Education
Study Abroad : Spring 1998University of MelbourneAustralia
Bachelor of Arts : Psychology, June 1999Saint Michael's College - Colchester, VTGPA: cum laude Psi Chi National Honors Society, Inducted 1998, Saint Michael's Academic Scholarship recipient

Graduated Cum Laude. Member of Psi Chi National Honors Society, Inducted 1998. Saint Michael's Academic Scholarship recipient.

Masters of Business Management : August 2004Cambridge College - Boston, MA
Masters : CounselingBoston College - Newton, MA

Completed courses towards Masters in Counseling

Skills
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Resume Overview

Companies Worked For:

  • Blackstone Medical, Inc
  • J. Crew
  • Black Mountain Management Group
  • Brown BrBrown, Brothers Harriman & Co.
  • Brown, Brothers Harriman & Co.
  • Boston College's School for Handicapped Children
  • Utilized Behavior Management Howard Mental Health

School Attended

  • University of Melbourne
  • Saint Michael's College
  • Cambridge College
  • Boston College

Job Titles Held:

  • Human Resources Manager
  • Human Resources Associate Manager
  • Benefits Administrator
  • Recruiting Coordinator
  • Human Resources Assistant
  • Teacher Assistant
  • Direct Care Worker

Degrees

  • Study Abroad : Spring 1998
    Bachelor of Arts : Psychology , June 1999
    Masters of Business Management : August 2004
    Masters : Counseling

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