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Human Resources Manager Resume Example

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HUMAN RESOURCES MANAGER
Summary
Human Resources Professional with over 15 years of progressive experience in diverse industries. Excellent leadership, internal and external customer service skills, hands-on in approach with strong communication skills. Able to multi-task in fast-paced environment.
Highlights
  • Recruiting
  • Payroll
  • Benefits Administration
  • New Hire Orientation
  • Corporate Training
  • LOA Management
  • Employee Relations
  • Personnel Records
  • HR Compliance
  • ISO 9001
  • Facilities Management
  • Ad Hoc Reporting
  • HR Information Systems
  • VISA Petitions
  • OSHA MS Office: Outlook, Word, PowerPoint, Excel, Visio, IrfanView, Paint
  • Payroll: ADP PC/PW, ADP Pay eXpert, ADP WorkForce Now, iReports, InfoLink General Ledger Interface (GLI), Paychex
  • Time & Attendance: ADP ezLabor Manager, eTime
  • HRIS: Legacy systems
  • Accounting: Sage MAS 90, Sage MAS 500, Quicken
  • POS: MTERM
Accomplishments
  • Scheduled to sit for the SPHR Certification examination on November 2, 2015 at 8:00 AM.
Experience
06/2013 to CurrentCompany Name － City, State
  • Company moving operations to Miami, FL in June of 2015) Global Cashback Loyalty Management Company Manager Administration and Customer Service Function as Strategic Business Partner for national distribution network of members in areas such as: Staffing, On-Boarding, Retention, Business Performance Strategy and operational procedures.
  • Led staff of three employees.
  • Produced Standard Operating Procedures Manual currently in use Act as SME to resolve organizational and operation difficulties Train and mentor organization network members on operations and sales processes.
Human Resources Manager, 08/2005 to 05/2013Company Name － City, State
  • Manufacturer of High Performance Connecting Rods and Pistons Established Human Resources Department.
  • Served as Strategic Business Partner for two acquisitions, managed employee morale, integrated benefit plans, filled talent gaps, implemented market benched compensation salary ranges and conducted compliance and development training and implemented new systems.
  • Compensation Merged, administered, and streamlined HR departments of Carrillo Industries, Inc.
  • with CP-Pistons, LLC in 2008 and with Pankl Engine Systems, Inc.
  • in 2013 Responsible for administration of $10M plus annual payroll for up to 150 employees Transitioned Companies to web-based ADP payroll, web-based ADP time keeping, and ADP's InfoLink G/L Interface system Benefit Administration Negotiated with Broker Health/Welfare, 401(k), EAP, LTD, STD, Life, AD&D, Cafeteria Plan Sec.
  • 125, and Supplemental Transformed benefit programs of merging companies, administered LOA, CFRA, FMLA, PFL, and Disability leave Administered employee benefits and managed annual open enrollments Reconciled $100,000 per month in premiums Managed Workers' Compensation Insurance claims and shaped case strategies Worked with TPA and acted as fiduciary and bonded 401(k) administrator Employer no lawsuit Quality Management / Training Implemented and administered Quality Management System (QMS) for HR Department as part of ISO 9001 certification Devised Implemented web-based employee and management QMS training program Improved web-based annual performance review program Spearheaded Safety Training program, Harassment Prevention, and Policy and Procedure Training ISABEL H.
  • ZIPPEL Page 2 Recruiting / Workforce Planning Determined applicant qualifications, advised managers, and evaluated applicants Introduced pre-employment testing to assure fit between candidate and position Posted positions on company website, internet and other resources Implemented new hire orientations to improve onboarding process Managed international intern program, including intern visas and relocations Developed and standardized job descriptions Employee Relations Liaison between employees and management Assisted managers, supervisors, and staff with conflict resolution Encouraged staff to identify opportunities for improvement.
Director of Human Resources, 02/2003 to 07/2005Company Name － City, State
  • Company moved out of state) Provider of Hearing Health Care Services Responsible for administration of $5M annual payroll for 100 offices in 7 states and 3 time zones Initiated, researched, and implemented web-based ADP products to support expansion of 25% Reviewed employee healthcare program in order to mitigate rising healthcare costs Managed Workers' Compensation Insurance claims and shaped case strategies Analyzed 401(k) fees and negotiated reduction in broker commission from 60 basis points to 25 basis points Administered LOA, CFRA, FMLA, PL, and PFL Employer no lawsuit Recruiting / Workforce Planning Recruited up to 10 open positions a month and conducted new hire orientations Posted positions on company website, internet and other resources Pioneered an online employment application and applicant database to support expansion from 60 locations to over 100 locations Assisted managers, supervisors, and staff with conflict resolution Encouraged staff to identify opportunities for improvement.
Education
2008Vanguard University of Southern California
B.A:Business Organizational ManagementSchool of Professional StudiesGPA: Magna Cum LaudeBusiness Organizational Management Magna Cum Laude
Languages
Bilingual: fluent in German and English.
Professional Affiliations
Society for Human Resource Management (SHRM) National Human Resources Association
Skills

Accounting, acquisitions, ADP, ADP payroll, AD, benefits, Benefits Administration, conflict resolution, Corporate Training, Customer Service, database, Employee Relations, English, Facilities Management, General Ledger, German, HRIS, Human Resources, HR, Information Systems, Insurance, ISO 9001, market, MAS 90, mentor, Excel, MS Office, Outlook, PowerPoint, Word, network, organizational, Paint, Payroll, Personnel, PL, POS, processes, Quality Management, Quicken, Recruiting, Reporting, Safety, Sage, sales, Staffing, Strategy, Strategic, Visio, website

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Resume Overview

School Attended

  • Vanguard University of Southern California
  • School of Professional Studies

Job Titles Held:

  • Human Resources Manager
  • Director of Human Resources

Degrees

  • 2008
    B.A : Business Organizational Management

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