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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Top of Form Bottom of Form Jessica Claire HR/Payroll/Administrative Assistant at Revolution Eyewear, Inc. (Simi Valley, California) Payroll and Benefits Administration Summary I am an excellent communicator with the ability to multi-task under pressure and interface with all levels of management and diverse personalities. Ability to quickly identify, address and resolve issues. Thrive on a heavy workload, work well independently as well as in a group. Conscientious, hard worker with initiative and dedication. Flexible, task-oriented, quick learner, and willing to go that extra mile.
Highlights
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Accomplishments
Experience
01/2007 to Present
HR/Payroll/Administrative Assistant Bickford Senior Living Suffolk, VA,
  • HR Interviewing, Hiring, Training, Personnel Evaluations, Employee Terminations, Grievances and other difficult situations.
  • Facilitated Open Enrollment Meetings and created/prepared all training materials/handouts Developed Policy & Procedure Manual, ensuring compliance with statutes, which provided structure and uniformed guidance, Established & maintain proper structure/process to track Attendance, Sick & Vacation.
  • Work closely with United Healthcare & VSP Vision acting as the Liaison between our Employees and the Insurance Companies PAYROLL: Collect employee information and maintain confidentiality of all files.
  • Calculate and verify payroll amounts.
  • Process weekly Time Sheets for Hourly and Salaried employees.
  • Prepare payroll and create tax reports for management.
  • ADMIN.
  • ASST.
  • For the President) Performed Secretarial/Clerical duties photo copying, faxing, answer phones Created filing system for the President's Business and Personal files.
  • Scheduled meetings/Conference calls Purchased all Office Supplies Handled all President's Returns Human Resources Frito Lay Manufacturing OOO.
01/1998 to 01/2005
Spectrum Brands Port Saint Lucie, FL,
  • Focus on providing outstanding customer service to HR/Vendor/Employees by effectively managing caseload of email,phone,walk ups and mail issues.
  • Work systems reports/edits related to delivery.
  • Participates in system testing for enrollment.
  • Dealt with all level issues for open open Enrollment(48,000 employees) Developed a strong understanding of all Frito Lay benefit plans as well as COBRA, FMLA and HIPAA regulations.
  • Work directly with payroll systems.
  • Complete court orders and court information.
  • Respond to subpoenas LTD inputs and denials Process all Death claims (actives and retirees) Work with VPA(Disability vendor) in setting up Frito Lay's account(CA disability) Leave premium deposits.
  • Process Beneficiary Forms.
  • Work effectively in team environments to leverage information , identify trends and meet team objectives.
  • Work directly with Fidelity on weekly audit reports.
  • Work in My Access Center(The MAC) call center.
  • Work in My Access Center(The MAC) call center.
05/1990 to 12/1997
Lead Auditor/Recovery Specialist Community Medical Group , ,
  • 7 years 7 months) * Calabasas, California Re billing to 18 HMO's for Eligibility Guarantees,Immunizations, AIDS and Transplant pool, Mammogram, Chemo Drugs and Pre-Existing pregnancies.
  • Designed and implemented Company re billing scripts, quires and tables and automated the entire system in Paradox.
  • Create policies and procedures fro non-capped providers, AIM deliveries ,tracers for 60-90-120 days.
  • Process weekly deposits work follow-up reports, balancing of month end reports, ICD-9 & CPT coding HCPCS, Medicare,MediCal and collections.
  • Conducted internal offices and satellite offices.
  • Communicated with outside vendors and internal/external customers including attorneys,patients , health plans and providers.
  • Developed and conducted on-going employee training related.
  • all aspects of claim handling,positioning employees to effectively respond to customer needs.
03/1988 to 04/1990
Tax Assistant Paul Snyder Tax Service , ,
  • 2 years 1 months) * Ventura, California Responsible for assisting and preparing federal/state income taxes during tax season.
  • Prepared amortization and depreciation schedules.
  • Calculated billing inventory.
  • Managed office, which included phones,general correspondence,copying and mailing of pre-tax materials.
  • Converted filing system into updated computerized program.
  • Increased clientele by 25% due to successful mailing campaignEdit.
Education
Expected in 1982
Some College Coursework Completed: Liberal Arts, Business and Managerial Economics
Moorpark College - ,
GPA:
Liberal Arts, Business and Managerial Economics
Expected in
Organizational Development & Training -Effective Supervision , Customer Service Certification -Peoplesoft-Basics and Query Training, HIPAA Certification:
- ,
GPA:
Benefits Administration Training, Time Management Seminar, Managing Multiple Projects, Objectives &Deadlines Workshops. Gardening Traveling Local History Museums Theatre Interior Decorating
Skills
photo, audit reports, Benefits Administration, billing, call center, Clerical, CA, copying, Ventura, CPT coding, clientele, Customer Service, delivery, email, employee training, faxing, filing, Focus, Forms, HIPAA regulations, Hiring, Human Resources, HR, ICD-9, Immunizations, Insurance, inventory, MAC, mailing, Managing, materials, Meetings, Access, mail, Office, Organizational Development, Paradox, payroll, Peoplesoft, Personnel, policies, positioning, Secretarial, scripts, Supervision, tables, tax, taxes, answer phones, phones, phone, Theatre, Time Management, training materials, Vision, Workshops

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Resume Overview

School Attended

  • Moorpark College

Job Titles Held:

  • HR/Payroll/Administrative Assistant
  • Lead Auditor/Recovery Specialist
  • Tax Assistant

Degrees

  • Some College Coursework Completed
  • Organizational Development & Training -Effective Supervision , Customer Service Certification -Peoplesoft-Basics and Query Training, HIPAA Certification

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