Dedicated Customer Service Manager with 15+ years of experience in Hospitality and Customer Service Management.
Respected builder and leader of customer-focused teams; strives to instill a shared, enthusiastic commitment to customer service.
Focused on customer satisfaction
Conflict resolution techniques
Training and development
Client relations specialist
Accounting, ads, advertising, analytical skills, benefits, billing, budgeting, clients, Customer Service, data analysis, delivery, documentation, employee relations, financial management, government relations, Human Resources, insurance, labor relations, layout, Marketing, marketing collateral, medical billing, medical terminology, office, organizational, payroll, performance reviews, personnel, policies, posters, presentations, public relations, purchasing, reporting, statistics, website.
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