housemaid resume example with 7+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Personable and reliable Crew Trainer bringing six years of experience in food handling and customer service. Proficient in all restaurant positions with extensive expertise in employee training and food preparation. Proven history of increasing productivity and providing fantastic service.

Accomplished Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations.

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Managed highly accurate cash registers by processing cash, card and check payments with no errors. Security-minded and service-oriented cashier with excellent communication, organizational and multitasking abilities. Highly flexible in scheduling and committed to stellar attendance.

Dedicated and energetic housekeeping professional able to work well in fast-paced, high-pressure environments. Reliable and responsible with a positive attitude.

Cleaning professional possessing a valid California driver's license, reliable transportation and automobile insurance. Honest and hardworking individual seeking long-term employment.

  • Familiar with POS systems
  • Good with numbers
  • Self motivated
  • Work well with others while under pressure
  • Data collection
  • Recordkeeping skills
  • Communication
  • Flexible
  • Computer skills
  • Customer service
  • Organization
  • Troubleshooting
  • Time management
  • Team management
  • Collaboration
  • Conflict resolution
  • Critical thinking
06/2019 to 01/2021
Housemaid Caesars Entertainment Corporation Joliet, IL,
  • Tracked warehouse contents continually, maintained constant awareness of stock levels and performed formal inventory review..
  • Monitored multiple databases to keep track of all company inventory.
  • Effectively controlled the release of proprietary and confidential information for general client lists.
  • Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Organized supplies for use based on expected customer needs.
  • Documented results of each inspection and reported non-conforming parts.
  • Removed oil spills and performed general cleaning duties to keep units tidy and safe.
12/2019 to 02/2020
Food Runner Mcdonald's Decatur, TN,
  • Relayed orders and special requests to cooks.
  • Responded quickly to customer concerns and escalated major issues to management.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Gained broad base knowledge in all aspects of restaurant operations, both front-of-house and back-of-house.
  • Assisted servers as needed to optimize guest dining experience.
  • Monitored tables for guest needs and customer service opportunities.
  • Memorized all dining room floor plans and understood seat number system.
  • Offered insight into menu items to answer customer questions.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Applied proactive and resourceful nature to create pleasant guest experiences.
  • Effectively multitasked within fast-paced environment.
06/2013 to 06/2019
Crew Trainer Crossroads Diversified Services Seaside, CA,
  • Instructed new team members on correct procedures for all areas of operations.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Worked alongside junior employees to improve performance, food safety and customer service.
  • Trained workers in every position, including food preparation, money handling and cleaning roles.
  • Monitored business levels and realigned team positions to provide optimal coverage for customer demands.
  • Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Stayed up to date on requirements of all team positions to optimize training.
  • Greeted incoming customers kindly and provided friendly service.
  • Sanitized workstation at end of shift to prevent foodborne illnesses.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.
  • Documented needs for performance improvement, safety and customer service to optimize operations.
  • Estimated potential worker issues to produce detailed resource documentation.
  • Lent hands-on training services to maximize employee efficiency.
  • Explained goals and expectations required of trainees.
06/2018 to 10/2018
Cashier Fallas City, STATE,
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Helped customers find specific products, answering questions and offering advice.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
Education and Training
Expected in
: Digital Cinema
Oklahoma City Community College - Oklahoma City, OK
Expected in 05/2016
Associate of Applied Science: Digital Video Production
Moore Norman Technology Center - Norman - Norman, OK

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Resume Overview

School Attended

  • Oklahoma City Community College
  • Moore Norman Technology Center - Norman

Job Titles Held:

  • Housemaid
  • Food Runner
  • Crew Trainer
  • Cashier


  • Some College (No Degree)
  • Associate of Applied Science

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